TheKey

They've been friendly. The caregivers they send are very good. They know what they're doing. And the billing process has gone okay as well.

My loved one seems to like the staff. They care is pretty good. I would consider them again.

My brother and I are pleased with the care that this agency is providing. My mom seems to be getting along very well with the caregiver. She is very professional shows up on time and does what needs to be done. The agency is very easy to get ahold of if needed.

My brother and I decided to work with Home Care Assistance for multiple reasons but the main one being that our mother is incontinent and isn’t able to really care for herself. The caretaker that we have has been wonderful, and funnily enough is a previous student of my dad’s! My brother is usually the one that brings food for mom, but the caretaker is amazing keeping her bathed and everything clean and even talks with her about sports. My brother and I feel like, for the money we spend, this is definitely the best care we could’ve chosen for mom and I would recommend this to anyone looking for something other than a retirement community. This really helps my brother and I with being able to live our own lives but also know that mom is getting the care she needs and deserves.

[Removed] was very helpful and pleasant to deal with. The caregiver provided seems to be well qualified for the job and seems to be managing a difficult situation with my mother quite well.

This agency is very good. They keep the appointments the caregivers are always on time. They are consistent with who they send it is the same person during the week and then there is a rotation on the weekend which is fine. The caregivers always come prepared. They are always willing to do what is necessary to provide the right care for my mom. They are always friendly and pleasant and professional.

The people at Home Care really do care. We have a private caregiver for four days a week and were thoroughly disgusted with the company we had before for the other three days, so we did some research and settled on Home Care Assistance. They have been wonderful, caring, and conscientious providing care for my 95-year-old mother at home. Their scheduling folks are excellent. I only hold back one star from my rating because of a few communication issues, but overall, I highly recommend them. I love across the country from my mother and I know she is in very good hands.

So far everything has gone very well with the Home Care Assistance service. The caregivers we've worked with have been friendly and professional, and the administrative staff have been easy to work with as well.

Things with Home Care Assistance are working out very well. The person that we have coming out really extends himself and goes out of his way to really help out. He is very personable and friendly, able to talk sports and history with my husband, etc. Everything about them has been great and I highly recommend them.

Was referred to Home Care Assistance when my Mom was coming home from Scripps. I was out of town and had to organize everything remotely. They were extremely helpful and professional. I was very stressed and totally lost but they handled everything from start to finish. [Removed], is one of their care managers and went out to the hospital to assess mom the same day. She organized with the nurses and doctors and was able to get Mom home safely with care that day. What I liked the most was their flexibility and quick action. Mom came home with 24 hour care for the first few days then was able to slowly reduce hours to a manageable schedule. Highly recommend!

When I went in to Home Care Assistance in La Jolla, they were having a cooking class to demonstrate how to prepare healthy food for seniors. How cool is that? I also heard they do yoga and other types of classes. My grandfather used a home care agency in Canada and although the caregivers were friendly, they never had services like this. The director, [Removed], was extremely friendly and helpful and I have never had any issues with anyone from the office calling me back when I needed information. I would for sure recommend using Home Care if anyone in your family needs this kind of assistance/care.

The agency has always been quite willing to work with us to find the right placement. They have been very responsive and easy to work with. The male attendant we currently have is awesome. He knows what to do, how to do it, doesn't shy away from things to be done. He feeds my Dad well balanced meals, helps him with bathing and exercising. We are all very happy with him.

They were very professional, prompt, and responsive in setting up the home care in a short period of time. They worked with my in-laws getting them to accept they care that they really needed. They were available 24 hours.

Thank you for the wonderful care you gave to our father and for the beautiful flower arrangement. You made a difficult time go smoothly with respect and dignity.

Thanksgiving is the perfect time of the year to acknowledge my appreciation for all you do and who you are! Your support means a great deal to me. Thanks so much.

For the most part, we have been happy with the service. They have been willing to work with us. My mother has some of the same caregivers going to her home. We would like for it to be just one, but we like a most of the ones that regularly go.

We did not use this service. We wanted someone to be able to move into our home to help take care of my mom.This service was good, but not able to find someone at the time when we needed someone as soon as possible to be able to move it. We might possibly use them later at some point. I would recommend them to other families.

Very competent and friendly. We ended up choosing this agency. Super easy to work with.

The service was good & quickly arranged on short notice.

I was looking for help around my house and rides to get to my appointments. It is difficult for me to walk. I called this agency and briefly talked with them about their pricing and abilities. I did not end up choosing them but they seemed like they would be suitable