TheKey

All contacts have been positive and professional. I am glad I have assistance and information.

Christine very professional. I have decided to try her community. Andrea also thinks we are good match.

It's working out really well for us. We are able to get the same person on a regular basis. They were the only ones that were within our price range and they were able to work with the VA benefits. They are always prompt, and we don't have issues with people not showing up or needing a replacement.

They have been very nice to work with, they have done a very good job. We really appreciated their help.

My father is a very difficult person to place. His dementia has taken very strange directions. I had to place him in a memory care unit. Ashlan Village walked with me through these tough decisions and times. Their director, Bob, has such a great demeanor. As for the care givers, I tip my hat to all of them. They always smile and have pleasant things to say (even though I know how my father really is). I believe this is an exceptional care facility.

I did have other agencies call me , but this company did everything right from the beginning! Loved the knowledge and compassion at all levels. Definitely recommended :-)

A bit of background on myself, so that you may know where my review is coming from- I am a Nursing Supervisor in a very large Atlanta hospital . I manage over 300 RN's, LPN's, Patient Care Techs, and Surgical Techs on a daily basis. My review of Home Care Assistance service comes not only from an emotional place, but from my daily professional experience. Our family has found the service to be incredibly professional, attentive, and thorough. All aspects of our experience have been exceptional. This was our first time needing a caregiver and all of our questions were answered quickly and follow up was superb. The Assistants assigned to our Father are top notch and he is thriving under their care. I cannot recommend this service enough. From a professional and emotional standpoint, Home Care Assistance Service cannot be beat.

Everyone I've worked with at this company has been very friendly. The first aide they sent didn't quite work out, but they were more than happy to work with me on that and the second person we tried has been wonderful!

The value is a little more difficult to respond to. I've done some research in the area and it's probably on the higher end of the range so I guess the value is somewhere in the middle. I think that from the very onset they have been very professional, flexible, and supportive so I'm happy with the service.

They seem to be a little short staffed just with everything that is going on right now. When you need someone to care for your loved one and you cant be there this is a great option. This makes my dads life a lot easier and gives him the ability to live alone.

Things are going really good with this agency, they’re very professional and really just everything we expected. They send someone out about 5 days a week for a couple of hours a day. The caregiver that they send is knowledgeable about the type of care that my wife needs, they help with making food, and they keep the area clean. They also help her go for walks so there’s some activity during the day.

When they came out to the house to set up the service they explained everything. We had different caregivers coming in at the beginning but now we have the same companion and mom likes them . Home Care Assistance is working out well for us.

My mom required help with showering and was not too thrilled with the idea of having someone assisting her. The caregiver that came over was very gentle, kind and understood how difficult it was for my mother. She was wonderful, patient and took her time with my "less than cooperative" mother. I would highly recommend this services to family and friends. The only issue I had was the minimum of 3 hours of service (which I totally understand the reasoning behind), however, I only required assistance with the showering and that only took about an hour. Otherwise, top notch service! Very professional and compassionate caregiver provided.

We just recently started using this community for my brother and so far they have been great. The caregivers are nice and helpful. Things are moving right along and they are good at wound care which is what they are helping him with. I would recommend this service..

They are doing a good job. They have been reliable and helpful. It is taking a little bit of time for them to get back to me about adding more hours.

The service was outstanding. Steve as very friendly and helpful and my husband loved the visits. I was able to be away without worrying. I would recommend the service to anyone

This being the first time to have senior aide for our 96 yr old mother we have only a few days to review. The are getting her involved in activities to keep her attitude positive and exercising her 3 days a week now but will be 5 days a week soon. She is happy so we are happy.

Nice people Easy to do business with

The HomeCare Assistance agency has been very friendly. They are very accommodating and responsible. My overall rating of this agency is 4 1/2 stars. I cannot rate the Cleanliness and the Activities because that does not apply since the caregiver comes to my house. Overall, This is a great agency and I would recommend it to anyone who is looking for assistance that can come to your home and take care of your loved one.

Home Care Assistance of St. Louis has been wonderful to work with from the first phone call. I have been very impressed with every person I've met. I know that my mom is being cared for in my absence and that is very reassuring.