Silverado Senior Living

Quality of Life and Dignity The Short: Silverado offers truly amazing care, service, and engagement with their residents - they are always treated with respect and dignity. Staff are also communicative, understanding and proactive when it comes to engaging you the family member(s). The level of care is worth every penny spent. The Long: My Mother was diagnosed with Dementia last year which progressed quickly to a moderate level. She had lived independently up to this point. She is a retired corporate exe who is extremely stubborn, self reliant, and fiercely independent. Leading up to the move to Silverado, family and friends made several attempts to transition her into a memory care/assisted living community with no success. Before the move, her paranoia and fear had become 90% of her daily focus, she was not able to care for herself. Quick action was required and Silverado responded in kind with diligence and sensitivity. Being an only child, living out of state and not prepared for the gauntlet I faced was more than overwhelming, it was terrifying. The executive staff showed compassion while delivering strategic support every step of way in navigating the malaise of bureaucratic red tape with health care providers and legal documents – I could not have done any of this without their support and intelligence in dealing with the who, what, when, how of getting everything necessary to move her. There is no play book for moving a fiercely independent woman. With all of that add two cats – without them she never moves. Silverado not only agreed, but embraced the cats – they are her children and her safety net – Silverado gets that. My mother has been there now for just over four months. Her paranoia level is 10%-15% of her mindset, her fear is gone, she feels safe, she sleeps through the night (before she rarely did) and regularly states how happy she is. She is a highly social person who had become isolated, depressed and fearful to leave her house or cats. Now she actively engages and has a multitude of friends – residents and staff members. So here are few insights that are worth sharing – please note that the week after she moved and the ensuing trips I have taken, I have spent 6-10 hours at a time with her in the community so I have had an opportunity to observe and engage on several levels. Engagement: This is perhaps one of the most notable aspects about Silverado – their programing provides for constant, daily engagement on various levels – exercise, socialization, mental stimulation and one on one interaction. My mother who was never one for much of organized activities loves participating – they have social events to get folks to chat and engage with each other. I have watched several of these events and find it remarkable how they get a bunch of folks to sit down and interact - truly special. Staff: The resident to staff ratio is high and varied – caregivers, nurses, management and support staff all regularly engage the residents. There is a sense of cohesive support and mindset (everyone is on the same page). If there is an issue staff actively work to address it, I have not witnessed “not my problem or someone will be there to help” situations. Keeping in mind that there three levels of care and different needs depending on where residents are at. Execution seems seamless. The staff know everyone’s names and appear to understand the needed level of care of each individual. Philosophy: It is worth noting that they just don’t provide lip service to their philosophy they execute. Their onboarding process was extremely thoughtful and strategic for getting her adjusted – they know what they are doing and how do it based on the individual. At no time was there a call from my mother I want to go home or I’m not staying here – visiting the first full week and half also helped. The background info about likes dislikes and idiosyncrasies is shared with the staff to ensure success. The Staff don’t act like they are treating memory care patients, rather regular everyday human beings. The level of dignity giving to residents is truly noteworthy, especially when you realize the range of care needs they serve. I visited many other assisted living and nursing care facilities in my life and have never seen the consistent level of care displayed here. Environment: This is not your average memory care community (assisted living /retirement/etc). There are no smells one associates with assisted living communities. The place is immaculate, the food good – different menu every day for each meal, there are standard everyday options, and open seating. The rooms are well appointed and the overall facility has undergone a complete remodel. Heating and cooling works, dining and common areas are well maintained. Final Thought: My mother feels safe, happy and enjoys being there. As I’m sure most people expect Staff to come and tell you how great your family member is, as part of the MO for any organization in this field. What is truly amazing to me was staff at every level engaged me about my mother and how well she was doing and what a great person she was – most commentary was unsolicited and unexpected, even from staff how do not directly over see her. But here is what really brought home what a great place this is – the residents themselves! Over the course of my visits not less than 20 different residents have approached me about how happy they are she is there and how much they enjoy her company and/or how well she has adapted. This happens over and over – you don’t see unhappy or unattended people here, everyone genuinely appears to be happy that they are at Silverado.

The Short: Silverado offers truly amazing care, service, and engagement with their residents - they are always treated with respect and dignity. Staff are also communicative, understanding and proactive when it comes to engaging you the family member(s). The level of care is worth every penny spent. The Long: My Mother was diagnosed with Dementia last year which progressed quickly to a moderate level. She had lived independently up to this point. She is a retired corporate exe who is extremely stubborn, self reliant, and fiercely independent. Leading up to the move to Silverado, family and friends made several attempts to transition her into a memory care/assisted living community with no success. Before the move, her paranoia and fear had become 90% of her daily focus, she was not able to care for herself. Quick action was required and Silverado responded in kind with diligence and sensitivity. Being an only child, living out of state and not prepared for the gauntlet I faced was more than overwhelming, it was terrifying. The executive staff showed compassion while delivering strategic support every step of way in navigating the malaise of bureaucratic red tape with health care providers and legal documents – I could not have done any of this without their support and intelligence in dealing with the who, what, when, how of getting everything necessary to move her. There is no play book for moving a fiercely independent woman. With all of that add two cats – without them she never moves. Silverado not only agreed, but embraced the cats – they are her children and her safety net – Silverado gets that. My mother has been there now for just over four months. Her paranoia level is 10%-15% of her mindset, her fear is gone, she feels safe, she sleeps through the night (before she rarely did) and regularly states how happy she is. She is a highly social person who had become isolated, depressed and fearful to leave her house or cats. Now she actively engages and has a multitude of friends – residents and staff members. So here are few insights that are worth sharing – please note that the week after she moved and the ensuing trips I have taken, I have spent 6-10 hours at a time with her in the community so I have had an opportunity to observe and engage on several levels. Engagement: This is perhaps one of the most notable aspects about Silverado – their programing provides for constant, daily engagement on various levels – exercise, socialization, mental stimulation and one on one interaction. My mother who was never one for much of organized activities loves participating – they have social events to get folks to chat and engage with each other. I have watched several of these events and find it remarkable how they get a bunch of folks to sit down and interact - truly special. Staff: The resident to staff ratio is high and varied – caregivers, nurses, management and support staff all regularly engage the residents. There is a sense of cohesive support and mindset (everyone is on the same page). If there is an issue staff actively work to address it, I have not witnessed “not my problem or someone will be there to help” situations. Keeping in mind that there three levels of care and different needs depending on where residents are at. Execution seems seamless. The staff know everyone’s names and appear to understand the needed level of care of each individual. Philosophy: It is worth noting that they just don’t provide lip service to their philosophy they execute. Their onboarding process was extremely thoughtful and strategic for getting her adjusted – they know what they are doing and how do it based on the individual. At no time was there a call from my mother I want to go home or I’m not staying here – visiting the first full week and half also helped. The background info about likes dislikes and idiosyncrasies is shared with the staff to ensure success. The Staff don’t act like they are treating memory care patients, rather regular everyday human beings. The level of dignity giving to residents is truly noteworthy, especially when you realize the range of care needs they serve. I visited many other assisted living and nursing care facilities in my life and have never seen the consistent level of care displayed here. Environment: This is not your average memory care community (assisted living /retirement/etc). There are no smells one associates with assisted living communities. The place is immaculate, the food good – different menu every day for each meal, there are standard everyday options, and open seating. The rooms are well appointed and the overall facility has undergone a complete remodel. Heating and cooling works, dining and common areas are well maintained. Final Thought: My mother feels safe, happy and enjoys being there. As I’m sure most people expect Staff to come and tell you how great your family member is, as part of the MO for any organization in this field. What is truly amazing to me was staff at every level engaged me about my mother and how well she was doing and what a great person she was – most commentary was unsolicited and unexpected, even from staff how do not directly over see her. But here is what really brought home what a great place this is – the residents themselves! Over the course of my visits not less than 20 different residents have approached me about how happy they are she is there and how much they enjoy her company and/or how well she has adapted. This happens over and over – you don’t see unhappy or unattended people here, everyone genuinely appears to be happy that they are at Silverado.

Best place yet only thing is I can't afford it but it's worth every time

I could give this place 6 stars out of 5, I would. As far as I can tell, things seem to be going very well. The staff interacts with me and my wife very well. She lives here and I live across the street, so it’s been a tough transition but they do their best to help. As an example, she had only been there for a week and they went out of their way to reach out to me personally to make sure that I was doing okay. If I wanted to, I could have all 3 meals over here with her. They have a smaller amount of options for the menu but the food is good. They have all kinds of activities to keep her busy as well. Once a week, they’ll let her arrange the flowers for the dinner table. Something that’s been difficult for us has been parting ways when it’s time for me to return home. I talked with the staff about this and they told me to tell the desk when I think I’m about to leave. Each time I do, they’ll send a caregiver to her room that will take her to do an activity so it’s easier for me to leave. They’re really good at redirecting her to make sure she isn’t upset. I’ve been very happy with her stay here, they’ve done a great job.

Excellent facility, nice layout, well managed, well recommended([Removed]. Chung's "favorite"). Nice views. I am not eager to put my mother there,as an all memory care facility, until absolutely necessary. However, they could take her at any stage, including her current, early stage condition. The cat is ok, welcome. Expensive, compared with other facilities, including Sunrise Salinas. Very nice. I would consider Silverado again if [Removed] is in need of the level of care that Silverado provides, largely because [Removed] at Kaiser recommends Silverado Beach Cities. I would prefer to move her to Welbrook because of the cost, but Silverado continues to be a possibility.

My mother lived in Silverado for a short time before we moved her back home at her request. I really liked the open feel of the community, and I felt that the staff was really great. They seemed to be very accommodating and encouraging, and they seemed to know what they were doing. The food was good, but repetitive. They seemed to have the same meals a lot there. They had several activities there as well to give residents a lot of time to be with other people. Silverado was an excellent community. I wouldn’t have minded being there myself.

I'm so glad we found this community for my Aunt and Uncle. The staff is great to work with they have a lot of interaction with them. They have the knowledge and they care. They are eating good 3x a day and loving to activities too. They handed out candy at Halloween and they had a dance. The community is always immaculate. The grounds are nice and well maintained, they love to walk around daily. I would recommend this place.

I highly recommend this community. The facility itself is very clean. I feel like its top notch. When you first walk in the foyer is lovely and there is no smell like you would expect from a facility like this. In the courtyard, there are little places where you can walk, play ping pong, and benches to sit on and read. It is just so peaceful. The staff is wonderful and everyone showed the utmost respect for my husband. His room was spacious and always picked up. One of the good things about his room is I didn’t have to furnish it. His room did not have a kitchen so you have to eat all of your meals in the dining room. They serve three meals a day and they are good sized portions too. This facility was just wonderful! I am sad I had to move my husband out of this facility but it just wasn’t a good fit for him.

The care the from this community is just what we were needed for the care for my mom. The staff is wonderful and able to give my mom the care that she is needing. I like that she is in a clean community and knowing that they offer a nice menu. They do offer activities for the residents who are able to participate. We know that this is the best care. I would highly recommend this community for the excellent care.

Wow!!! The young talented chef had impressed me, his food is compared to the best restaurants out there! He came to our table during lunch and bent on his knees just to talk to my dad with respect and appreciation, that showed me how humble and down to earth he is. He carves amazing things out of a watermelon or a simple apple!!! He toured me in the kitchen and then I was completely convinced that he knows what he is doing, his kitchen was clean, organized and everyone was working like a well oiled machine! Fresh vegetables, fresh meats and everything made from scratch. Silverado is fortunate to have this chef in the company and the competition should watch out for this man!

The entire staff at this community is trained in memory care. This is a locked community with complimentary valet service. This community is located near the farmers market. The food is terrific. I have a great deal of confidence in the staff. The staff are so loving and caring. It comforts me to know they are taking such good care of her. I would recommend this community.

We toured this community for the care. We liked the staff who were caring and attentive. We were not able to stay in this community due to special needs for my wife's care. We did like the community for a time period. We would highly recommend this community for the good care for another family.

Mom has been at Silverado for 4.5 years. The care and the program they provide are phenomenal!! They worked through all of the challenges of caring for my Mom with her very strong personality, and she was very happy and engaged with activities and new friends.

An outstanding facility! The gated exterior has a wine country feeling with meandering walkways, grassy areas with shade trees, a vegetable garden, chickens, birds and sitting areas fully accessible to all. The building is light & bright, with an open feeling and welcoming staff of licensed RN's and LVN's on call 24 hours a day! The chef is [Removed] trained and the menu superior--families are encouraged to come and share meal times (at no cost) with each resident. There are a full range of physical, mental & social activities geared especially to dementia patients throughout the day. The licensed staff has a 72 hour introduction procedure for all new residents which they are specially trained in that is meant to make the transition peaceful and pleasant. Residents are encouraged to bring their animals with them and the occasional terrier or cat may wander by. This truly becomes their home as evidenced by the memory boxes outside each room with their photos and keepsakes.

My dad is doing very well in this nice community. I am pleased with all they do and they had everything he needed. He is staying busy with activities like doing wood work, sanding, and chop foods for the meals. Its like they are at home doing the usual. My dad does a lot of walking around and they have some outings available. I like that everybody is caring and nice.

The care for my mom here is very good. The staff is very attentive. The menu is very good and we like the clean environment for my mom. They have a lot of activities and she likes the small ones that are outside of the community. We would recommend this community for the care of a loved one with a nice value for the care that is offered.

The Silverado staff has been amazing during this difficult transition for my family. Everyone is so kind and friendly and patient and their passion for what they do shines through. The receptionists, the dining room staff, the nurses, the administrative staff, everyone we have met has made us feel welcome and has made my mom feel loved and safe and cared for. She has been participating in activities and is starting to settle in and adjust to her new home. We have joined her for lunch a few times and the food is always delicious. It is an extremely clean and beautiful place that feels more like a resort than a memory care community. I would highly recommend Silverado!

We moved Mom from a local assisted living facility to Silverado Bellingham shortly after they opened. The care they provide residents is amazing. They treat each resident with compassion, dignity and respect. Everything about this facility is well thought out and first rate. The building itself is thoughtfully designed. It's always clean, the food is wonderful, the activities creative and inclusive, but what makes Silverado special is the staff. This has been a difficult journey for us, and we are beyond grateful to see Mom so well cared for in these later years of a long life.

Unfortunately my wife has since passed, but this community did a great job taking care of her. They were very attentive, and caring towards the family during this difficult time. I have nothing but good things to say about this community. They were very helpful, and accommodating through out the whole process. The community is light , and airy. She was safe, and good hands in this community. I have already recommended this community to my friends.

They have a great facility. They thoroughly went through everything. Cost maybe too high for our budget? They provide Day Care which we may consider applying to be on waiting list to take advantage of Day Care.