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7.9
Review Score
6300 Abbot Rd, East Lansing, MI 48823
Facility is clean and airy, staff is very friendly, and excellent with residents, always very caring, and always smiling
5531 Chappell Crossing Blvd, West Chester Township, OH 45069
The nurses are so kind and personal and attentive. The organization keeps the facility sparkling new with attention to swift repairs. As a family member, I am known, included, and always always helped...
210 N 9th St, Kalamazoo, MI 49003
They have been great. My loved one likes the food. They have a lot of activities. The value for the money is good. A Place for Mom was great.
PROVISION LIVING SENIOR LIVING COMMUNITIESLIFE HAPPENS HERE. ENJOY THE MOMENT, ENJOY THE JOURNEY.You can find traditional senior living communities anywhere. Or, you can live better at Provision Living! From distinctive care services and programs to companionship opportunities around every...
300 W. Airport Drive, Carthage, MO 64836
[name removed] was totally awesome and went over and above his duty rest. The staff seem pretty nice. I was most pleased with Carthage, but I've heard really bad things from Oak point in [location...
200 Meadowbrook Drive, Kearney, MO 64060
I would definitely recommend Oak Pointe! They tend to have the same challenge as all of these facilities; staying fully staffed! But with the exception of one person, who is no longer there, we felt like the...
5475 W Maple Rd, West Bloomfield, MI 48322
We picked this community, because of the beautiful entrance way, the friendly staff, the rooms suited my Mother's taste and proximity to my house. Mom and I feel very at home there. I think they try hard to...
Provision Living of West West Bloomfield is a 102-apartment senior living community that was intentionally designed to meet the unique needs of older adults. With both independent living, assisted living and memory care services, residents have their choice of purposefully designed studio and...
33579 Eight Mile Rd, Livonia, MI 48152
The staff were always attentive to his needs and cared for him like a family member. The staff would answer any questions and concerns we had. If they didn't know the answer they would investigate or...
49825 Ford Rd, Canton, MI 48187
The facility is very well appointed. My mom just can't say enough on how beautiful it is. She loves all the staff. My wife's and I have had very good experiences with all the staff. They have lots of...
Provision Living at Canton is a charming senior living community with an endearing personality. We have a tradition of helping seniors truly live their best lives. Whether it’s sharing childhood memories with friends over coffee or developing your singing skills with one of our entertainers, you...
3351 Niles Rd, St Joseph, MI 49085
They're really excellent at communicating with the family; they're also really invested in the care of my father. They think of things that I wouldn't. You'd think that that would come naturally to people...
4299 Bach Buxton Rd, Batavia, OH 45103
My loved one is currently a resident at Provision Living at West Clermont. Every person that we have dealt with from the beginning of the process, to the nursing staff and the dining room staff, has been...
Located on 11 acres, the two-story, 96,000-square-foot senior living community will accommodate 11-2 bedroom Independent Villas and 84 assisted living and memory care apartments with studio, one- and two-bedroom options. Residents can enjoy the convenience of having a beauty salon, an exercise...
1000 East Lions Club Dr, Rolla, MO 65401
The staff at Oak Pointe of Rolla are very caring. I feel like I don't have to worry too much that my dad's needs are being met. Overall, we are pretty happy with everything. On the weekends and evenings it...
Oak Pointe of Rolla is a 52-apartment senior living community that was intentionally designed to meet the unique needs of older adults. With both assisted living and memory care services, residents have their choice of purposefully designed studio and one-bedroom private apartments, which include...
1011 Old Airport Rd, Monett, MO 65708
Giving overall experience a 4 only because I'm giving quality of care and value for cost 4's. Quality of care - Have noticed my mom wears the same clothes several days in a row and was told by a relative...
Our mission is to be the best place a senior adult has ever lived. We prioritize helping residents remain connected to friends, family and community, and always maintain a firm commitment to well-being that nourishes the body, mind and spirit. Assisted Living At Oak Pointe, we start with...
1101 Garden Plaza Drive, Florissant, MO 63033
The facility is clean & centrally located. The staff has been very supportive & helpful. My Mother is very pleased with the space & looking forward to participate in the offered amenities.
The Garden Plaza of Florissant, Missouri, offers a dynamic lifestyle for seniors looking to get the most out of their retirement.Whether you prefer independent living in your own private patio home, assisted living with an apartment floor plan of your choice or a skilled care tailored to your...
1650 High St, Washington, MO 63090
My wife and I are retired registered nurses. We visited 3 different facilities in the area, and interviewed management and staff at each one. All were priced nearly identical to each other, but Oak Pointe...
Oak Pointe of Washington is a 52-apartment senior living community that was intentionally designed to meet the unique needs of older adults. With both assisted living and memory care services, residents have their choice of purposefully designed studio and one-bedroom private apartments, which...
2601 Oakridge Extension, Neosho, MO 64850
What stuck out about Oak Pointe of Neosho over other places was the room size. Private apartment, large, open community areas and two secure courtyards. The staff is very friendly and positive. I really...
Oak Pointe of Neosho is a 46-apartment senior living community that was intentionally designed to meet the unique needs of older adults. With both assisted living and memory care services, residents have their choice of purposefully designed studio and one-bedroom private apartments, which...
817 South Country Club Rd., Maryville, MO 64468
Oak Pointe of Maryville is a 46-apartment senior living community that was intentionally designed to meet the unique needs of older adults. With both assisted living and memory care services, residents have their choice of purposefully designed studio and one-bedroom private apartments, which...
730 Forest Hills SE, Grand Rapids, MI 49546
The people both employees and residents are very kind. My mom likes the food. She likes it more than she than she thought. The activities are really great. There has been quite a few staff changes and I...
Our BuildingProvision Living at Forest Hills is a 105-apartment senior living community that was intentionally designed to meet the unique needs of older adults. With both assisted living and memory care services, residents have their choice of purposefully designed studios or one- or two-bedroom...
440 N Fenway Dr, Fenton, MI 48430
I would say it's the best and I researched them all. Love the one straight hallway with only 16 rooms. Staff always 2 or more. Showers for privacy in residents rooms. So many other goods.
A choice of purposefully-designed private apartments, which include full bathroom, kitchenette, emergency call response, fire safety system, and individualized heating and cooling systems Restaurant-style dining that includes three delicious meals daily Weekly housekeeping and laundry, and...
415 Davis Lane, Walton, KY 41094
11915 Township Road 145, Findlay, OH 45840
Review Score
187 reviewsOut of 10
5 star
56%
4 star
23%
3 star
9%
2 star
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9%
A Place for Mom has scored Provision Living with 7.9 out of 10 using our proprietary review score based on 110 reviews in the last 2 years. Over all time, Provision Living has 187 reviews with an average "overall experience" of 4.2 out of 5.
The community is excellent and I would highly recommend the community to others. The communication between the staff and the family is excellent they send a weekly newsletter to keep us informed.
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Provision Living of Forest Hills in Grand Rapids, MI
3.5
(21 reviews)
It was good, other than the pandemic. The staff was fine to work with.
4
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Oak Pointe of Neosho in Neosho, MO
4.4
(12 reviews)
My dad was in a home in Joplin when we found out that he would need help with memory care so we were recommended to come here. So far it’s been wonderful. The only issue I’ve had is the communication between me and the staff has been difficult. I requested that my father have no visitors other than myself and that has yet to happen. There were some issues with cleaning but that’s since been remedied. The staff is doing what they can to help, answering any questions they can, but I still feel like my dad is lacking the care he needs. The food is good and there’s plenty of it each day, it seems pretty nutritious as well. The cleaning staff keeps things tidy and clean and they really work with my dad to make sure they get his room taken care of; it just gets difficult on the weekends when they aren’t’ available. There are a lot of activities to keep everyone busy like Walmart outings, going to the museum and the YMCA. They even took my dad to a local elementary school where he got to read to third graders. All of the residents are very interactive with each other, which is nice because otherwise my dad would isolate himself. I think overall, the price paid is very fair for the things they offer. I’ve already recommended this place to several people. I think if the parts that I’ve been having issues with are able to be taken care of, this place would be a 5.
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Oak Pointe of Neosho in Neosho, MO
4.4
(12 reviews)
During my tour of the Oak Pointe of Monett, I noticed that all of the staff I came in contact with were very nice. I don't have any complaints about the place, but we ended up choosing another community. The place was very nice, though, and the tour guide was very helpful.
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Oak Pointe of Monett in Monett, MO
4.4
(9 reviews)
Things have been a little challenging since dad moved into this community. The administration is working to improve the staffing concern. The food appears to be good. The community appears to be clean. The staff are professional and doing their best to take care of dad. They encourage him to participate in the daily activities. I would recommend this community.
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Oak Pointe of Kearney in Kearney, MO
4.4
(14 reviews)
The community is very open, friendly, and welcoming it is not depressing in the least. It is very clean but just with the time we are in with covid some of our expectation's are not being met and sometimes they have trouble keeping up communication with families.
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Oak Pointe of Monett in Monett, MO
4.4
(9 reviews)
My sister has come out of her funk and is able to enjoy herself. If it weren't for the activities, I think we would have to move her again. They had a bus to take the people places but broke down some time ago and hasn't been fixed. We have had to hire other people to take care of my sister because of their lacking.
3
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Garden Plaza of Florissant in Florissant, MO
3.8
(14 reviews)
My mother actually passed away right before Christmas. They handled that very poorly. Towards end of COVID severity, staffing became a revolving door with the exception of the marketing director. Communication was never wonderful but with staff continually changing, it was chaotic to say the least. Messages did not get passed along. Maybe I didn't develop the proper rapport, but management was usually unavailable whenever I was there!
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Oak Pointe of Monett in Monett, MO
4.4
(9 reviews)
They seemed great going in. But my father was exhibiting behaviors that they were not equipped to handle. So they sent him to a private mental hospital, which led to a series of events that involved his further decline, and ultimately Provision Living said they could not take him back. There is a lot of staff turnover at Provision Living, which I understand is common. The people in higher up positions - HR, Director of Nursing, etc. - are great. But I wish they would have been honest going in and told me that my father needed more care than they could give. It was just not a good fit for us. There's a lot they cannot do from a care perspective, including caring for wounds. They are pretty much there solely for monitoring the residents and giving out medications. If your loved one is ambulatory and just needs looking after, that's fine. But my father was beyond that. And I wish they had been upfront about that from the beginning.
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There have been some rather large mistakes made. The director of the facility is not responsible as far as the needs in certain situations. I know it's a new place and they're still working on getting the kinks out, but I feel they should have been much better prepared.
5
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Provision Living at Canton in Canton, MI
3.4
(8 reviews)
They were great before Mom moved in. It sounded like it would be a great fit for her. However, once she made the move things were not as we were led to believe. They didn't have the necessary personnel to provide the care she required. We put her in memory care so she would have one on one care for feeding and making sure she was clean. Mom only lived a week and a half after she moved in.
5
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Provision Living of West Bloomfield in West Bloomfield, MI
3.8
(25 reviews)
Our family had an in person tour and we were not interested in it at all, it may be a good option for another family but it wasn't for us. It was very new and did feel arm and homey, but our loved one it was just not going to be the best fit.
Provision Living of Livonia in Livonia, MI
3.9
(8 reviews)
My loved one doesn't like it here, and they want to move out. My loved one doesn't like the meals and the additional care for my loved ones are not being received and this is a concern. The food taste, quality, and selections could be better for the residents. The community needs to make sure the food is being served hot, as it arrives to the residents cold currently. Entertainers, bingo, ice cream socials, and more are some of the activities offered to the residents.
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They were good, but they weren't qualified to handle my loved one's care once he went into hospice. Therefore we had to transfer him to a skilled nursing facility. I understand staffing shortages are occurring everywhere, but I think they need more qualified staff to care for people. Also, they need to work on serving residents things they can eat, especially the ones who struggle to feed themselves.
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Provision Living at St. Joseph in St Joseph, MI
4.0
(2 reviews)
They are often, short on staff a lot. They get soup most of the time in memory care. One day I was there they had a green veggie"chicken" salad. There were three EXTREMELY THIN and short pieces of chicken on top of the green salad. I laid them side by side and the three pieces didn't equal a half inch wide! They also have sandwiches a lot in Memory Care. The dining room is large. For what we're paying toilet paper should be provided and so should soap and basic essentials. Even cheap hotels give you those things and so do nursing homes. There is NOT always a nurse on duty but a MedTech and maybe an aide.
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Oak Pointe of Rolla in Rolla, MO
3.5
(2 reviews)
If your loved one can be independent and take care of themselves, it's a great place to be. If they need additional assistance (for instance if they're wheelchair bound or need help getting in and out of bed) there is not enough staff. If I come to them with questions or concerns, how they handle it depends on who it is. They can be defensive, or there are a few who are diligent and try to do their jobs. The rest are just there to get a paycheck. They're also on their third chef in nine months, so the food has not been very good.
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Provision Living of West Bloomfield in West Bloomfield, MI
3.8
(25 reviews)
I was impressed with the staff; however, they were short staffed like everyone is today. Everyone that was there was caring, capable, and put the resident and family first. The administrative staff did lack in communication with the family. The community was willing to work with hospice. Overall, I would recommend the community to others for their loved ones. The community is only able to provide custodial care. The community was able to do the best they could with the staff they had. They tried to hire more staff. I felt that my loved one was cared for well during my loved one's stay.
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This community opened up during the pandemic and I really do think they are doing the best they can. Living in the villas we have house keeping, now they do a job good but they do not do extensive cleaning and we wish they would help unload dishes and do more then just vacuums, dust and clean the bathrooms. The staff members are wonderful and they really work hard providing a ton of activities for us, not only do they set up activities for independent living but we can also go over to the assisted living side. The dining room is well decorated, all the people who eat there are very friendly and always talk about how good the food is. We have had one meal so far, and it was delicious. We do love the location of our villas and we love the atmosphere.
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The value for cost was very expensive what our loved ones received. Our father was on end of life, and even though they had staff there who were equipped with end of life care, to us they seemed unprepared. They were calling hospice all the time for help. Maybe it was a learning experience for them but we just felt they were unprepared to handle end of life care. They were wonderful people, but a small couple of things could of been worked out/improved.
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Our loved one was only there for a couple of days, but they seemed to like the meals and there were a lot of activities. However, we would not recommend this community to others. Our loved one fell twice during their stay, and I was out of state having to call the ambulance to take our loved one to the emergency room The community never called the ambulance, and we had to drive to the community late at night hours after the initial fall and take him to the emergency. We thought that was very weird, and we have noticed they are understaffed.
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There are 20 total Provision Living Facilities.
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