Lorien Health Services

My husband is happy and very contented here. He gets excellent care. The staff is very helpful.

Beautiful building! We all really enjoy spending time in the courtyard. The staff is wonderful, always so helpful and friendly.

Even before my tour began, while waiting in the lobby, I was immediately aware of how inviting, relaxing and yet pleasantly lively the atmosphere, the decor, the sounds (music via intercom, people chatting, etc.) and even the smells of lunch were, This feeling followed us on the tour. I am here to find a "retirement home" for my father from out-of-state (6 hours by car) and I need to feel this is right for him - a big responsibility. The reception, the staff, the tour, all facilities, the apartments, even meals and activities - it is right. It will be a perfect safe, lovely, medically accomplished home-away-from home for my beloved father.

Everything is excellent. I have no complaints of any kind. The staff is excellent. The entire facility is extremely clean. The food is above average. A lot of activities are available on all levels. The memory staff is extremely professional and kind,

I couldn't ask for better care and professionalism from all members of the staff.

Very nice.

The Staff there is very respectful to the elderly. The building inside and out is very clean. Smells like home. This is the best facility that I have visited.

Encore is a lovely facility. My husband has been there for over a year now and has had excellent care. The staff is efficient and caring and help with any problems in a timely manner. The activities are a wonderful diversion for patients able to participate. I would surely recommend Encore.

I have lived here for eight years and five months. I have never had any major issues. I am very happy here.

Staff are always friendly. There are plenty of activities for residents to participate in.

[Name removed] was extremely helpful. Very kind and compassionate. Thank you.

I was very happy in my apartment.

Encore is undoubtedly a "best choice" for anyone looking for a place to live, to be among friends, to have help with almost anything you need: trash, making the bed, meals - any problem that arises - from fixing the TV to bathing and medicating. AND they are all so friendly - everyone knows your name!

Beautiful building! Great staff so friendly and helpful!

What a great building! Very impressed with all activities going on. Everyone was very friendly.

My dad has been to Encore twice in a year. This place is unbelievable. My dad came in not able to have the strength to get out of bed or even walk and when he left 6 weeks later, he was able to walk himself out the front door. The staff is incredibly nice from the therapist, nurses, environmental services, dining services and administration. [Name removed] was the best nurse for my Dad!

The care provided at Harmony Hall is second to none. I'm always warmly welcomed by the staff and residents are active. Everyone genuinely looks happy to be there!

My Mother originally stayed in Lorien's Assisted Living Section three times (for respite), while I was away on vacation. She enjoyed the experience so much, and was treated so well, that she asked if she could stay a few extra weeks. The meals were delicious, the activities are varied and enjoyable, the staff are responsive and very kind, and focused on patient safety. The administrative staff, especially Stacy, has been very helpful in addressing any questions or issues that come up. Can't say enough about this aspect of Lorien. The facility is always very clean, and there are so many little things about it that add up to a very good experience for my mother. Last year Mom became very ill and was sent from the hospital directly Lorien's Rehab section. Again, she was looked after very well by the nurses, the doctor and aides. She gained her health back and was able to progress from wheelchair to walker. Every three months a meeting is scheduled with 'the team', (social worker, nurse, activities person etc) and we talk about Mom. They share info on her diet, any health issues, and ask if the family has any concerns or questions. (I refer to this the PTA meeting). Mom always tells me "I can feel the love here, I can't find fault at all with this place". One night I was visiting Mom, close to bedtime. I heard aides working their way down the hall, getting the residents ready for bed. Before leaving each room I heard an aide say to the resident "good night! I love you!". We highly recommend Lorien.

Toured the facility and was very pleased with what I saw! Staff was friendly, the place was very clean. Just put Encore at the top of the list!!!!

Nice walk-in closet in bedroom. Patio entrance from room is nice. Rooms seemed a bit small for a couple.