Liberty Properties

we have a good experience here. They were friendly and willing to help, and I would recommend this community to others.

Exceptional tours and very accommodating and helpful staff and administrators.The distance from family was the final deciding factor for my uncle.

My mom is very happy here, this is a brand new community and it is decorated to the hilt! The staff is friendly, caring and great with my mom who is hard of hearing. Mom who is 96 does not take part in a lot of the activities but they have a nice variety for the residents to choose from. And the dining area is really nice. My mom is now eating 3 meals a day and she has turned her whole life around it is great seeing the change in her.

New facility, caring staff, great food, we moved from three other facilities before settling on this beautiful place.

I like the care of this community. The staff are very nice and keep me informed on her progress.The variety of the menu is appealing and she seems to be happy with the variety. She seems to like to participate on some of the activities for the care and value.

It has only been less than 3 weeks but we are very satisfied with the care and attention our mother ( Adele Rodgers ) is getting.

I recently moved my parents into an apartment at Oakleaf Village. We had toured two other places prior to our decision to move our parents here. They have an excellent, knowledgeable, and friendly staff and fine facilities. The deciding factor was that the memory care unit was right on the grounds, connected to the assisted living apartments. It is a relief to know our parents can visit each other and not have to drive anywhere.

Staff is very friendly and professional. They display a genuine care for the residents. My father is in the memory care unit so this is important. Would like to see more in house activities as boredom seems to set in at times. Musical entertainment is bought in at various times. Also, the Life Enrichment Coordinator will take the residents in the memory care unit on bus excursions to various destinations in Lexington and Richland counties, usually once a week.

Our visit to Oakleaf was wonderful!! Karen is amazing, helpful, & so caring. We had a fabulous tour - as Karen explained all aspects of their facility! Mama would be very happy there!

They keep it very clean, the carpet could stand to be replaced, but other than that it's clean. They are very friendly. When I am there and I bring anything up, they get right on it. They are pretty good with communication too, they let me know right away if something happens. They take him out for a ride sometimes, and they will bring entertainment in, and do activities with him. The food is good, and he is definitely eating. Sometimes I wish instead of a 1:8 ratio of staff to resident, it was more like 1:6. I don't have any complaints though, I think they are doing a very good job.

Spacious (halls and rooms), very helpful staff, resonably priced.

I don't really have any complaints per se, I've had to follow up a couple of times on her medications. One time, she was given an incorrect medication that morning and recently she's been starting on metamucil everyday, and they didn't start that until very recently. They've been really good once I bring things to their attention and they always answer my questions promptly. It's been a big adjusmtent for her but she's happy at Oak Leaf and people have gone out of their way to make her comfortable, she's made some friends and she likes the staff. her only complaint, and this is probably not a valid complaint, but she says that they give her smaller portions than everybody else. She is getting good care and even though there ahve been some mishaps with the medication, the caregivers have about 30 people they look over so I understand that's going to happen, just as long as it's not everyday.

We have overall been very satisfied with the care at Oakleaf. The issues we have had have been addressed and solved. The majority of the complaints from my mother in law have been about the food. The staff is very friendly and attentive and have been great about getting my mother in law involved with activities. I would, and have, recommend Oakleaf to friends.

My loved one currently resides at The Kempton of Hermitage and overall the experience has been good. We've had a couple of issues with care, but I think they were because of communication breakdowns. The list of activities that they offer seems good, my loved one just does not participate. Compared to other facilities that we toured, the value for cost at this facility seems great. I would recommend this facility to family and friends.

Our experiences with the health care could not be better so far. The facility seems to be well staffed and clean. Can't speak specifics to food except that Mom often complains about how poor it is. Activities, my perspective. The event calendar seems full. Yet, seems Mom does not participate a lot. Wish they could enforce her to stay busier. I could be wrong, but unsure if she's yet been on a restaurant trip.

Our families experience

Our loved one has only been there for a few months now and its not top notch which is why we gave 4s across the board, but its pretty close to it. We do believe the staff members do a good job over there. Based on our experience so far we would recommend The Kempton of Hermitage to other families.

I toured this facility and it was a nice place. Everyone was very friendly and it was a nice tour. We did have an appointment, but waited for about 30 minutes after our appointment time for the tour to start.

The staff are friendly and willing to help. They want to be helpful to your loved one and want it to be a good environment for them. Even so, make sure you're an advocate for your family member - which would be the case anywhere. Sometimes they might forget it's your mom and might not treat them like it's THEIR mom. But it's a good place, and I think they remember that more than other places. I think they're one of the better places in the area.

We were under the impression that they would provide more care than what is actually being given so it is not quite meeting the expectations.