About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Quail Haven Village

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155 Blake Blvd, Pinehurst, NC 28374

3 reviews
Add review
5 star
0%
4 star
0%
3 star
33%
2 star
0%
1 star
67%
See all reviews
9.1
Review score
83 reviews
9 facilities
For more information about senior living options:
(866) 374-4058
Quail Haven Village
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About the facility
Quail Haven Village

Quail Haven Village in Pinehurst, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Nursing Homes

Independent Living

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Amenities
at Quail Haven Village

Healthcare Services

  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Devotional Activities Offsite
  • Activities On-site

Compare

Quail Haven Village undefined
Quail Haven Village

155 Blake Blvd, Pinehurst, NC 28374

Fox Hollow Senior Living community exterior
Fox Hollow Senior Living

190 Fox Hollow Ct, Pinehurst, NC 28374

St. Joseph of the Pines, a CCRC
St. Joseph of the Pines, a CCRC

105 Gossman Dr, Southern Pines, NC 28387

Brookdale Pinehurst
Brookdale Pinehurst

17 Regional Drive, Pinehurst, NC 28374

Review score not available
9.2
Review score
24 reviews
9.2
Review score
24 reviews
5 star
47%
4 star
33%
3 star
8%
2 star
4%
1 star
8%
8.6
Review score
5 reviews
8.6
Review score
5 reviews
5 star
40%
4 star
40%
3 star
20%
2 star
0%
1 star
0%
8.5
Review score
29 reviews
8.5
Review score
29 reviews
5 star
62%
4 star
14%
3 star
7%
2 star
7%
1 star
10%
Studio
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Studio
Starting at $X,XXX/mo
Studio
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Studio
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1 bedroom
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Nursing Homes, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Quail Haven Village

3 reviews
5 star
0%
4 star
0%
3 star
33%
2 star
0%
1 star
67%
Liberty Properties
9.1
Review score83 reviews9 communities
Write a review
A Place for Mom has scored Quail Haven Village with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Quail Haven Village has 3 reviews with an average "overall experience" of 1.2 out of 5.
Overall Rating
1.2
Cleanliness
1.2
Friendliness
1.2
Care Services
1.2
Staff
Meals & Dining
Activities
1.2
Value for Cost
1.2
A Place for Mom has scored Quail Haven Village with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Quail Haven Village has 3 reviews with an average "overall experience" of 1.2 out of 5.
Parent company
Liberty Properties
9.1
Review score83 reviews9 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-3 of 3 reviews
Ann Kunce - Family/friend
Independent Living
February 20, 2019
0.5
Verified Review
Disgusted with Quail Haven
Would not recommend and we moved our Mother to another facility. They do not clean the rooms, staff (nurses and admin) along with some CNA's are rude and inattentive, food is awful. They increased the rate by $400 a month stating Mom required add'l services but offered none.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Elizabeth Davis - Family/friend
Independent Living
November 17, 2014
0.5
Horrible, Horrible Place
Quail Haven Village in Pinehurst, NC is horrible. My father was admitted for rehab on Friday, November 14, 2014. I work and stay in Raleigh during the week and came down Friday night to see him. I was a bit concerned by all the white call lights on and skeleton staff. He was asleep and I spoke briefly to the night nurse who seemed aware of my father’s condition. I returned on Saturday, November 15, 2014. The staff had let my father sit in his feces for hours after "forgetting" he had called. When I asked the nurse to clean him up, she accused him of not pressing the call button and began to argue with me. At one point, five staff members were yelling at me in the hall. They refused to clean up my father until I "treated them with respect". They don't accurately record when they give him his pain medications and when I asked to see the paper records, they refused. Staff falsifies records. I had to ask for my father's catheter bag to be emptied since it was full, the supervisor said her "records" showed that I "demanded" the staff empty his bag when it was only 200. I informed her the bag was at 2000 not 200 and suggested their record-keeping was not adequate. She again denied any staff malfeasance. I said, "OK, don't believe, I'll just take photos the next time." The supervisor told me that I was "not allowed to take photographs." The staff members removed their nametags and refused to speak with either my father or me and the same woman who started the argument with me gave us multiple names (Wanda and Pearl). I recorded a conversation in which the supervisor, Joan Vasilik, told me that I am "not allowed to ask staff members their names" which is a violation of NC Law 90-640. Identification badges required. The place reeks of urine and feces. After my altercation, I left for a few hours. When I returned, the "nurse" who started the argument with me went into my father's room and yelled at him. Apparently, the staff is taking their anger out on my father, took his water mug away and “forgot” to return it for two hours. They refused to provide him with extra pillows so I brought some from home. Rooms have no phones so patients/inmates can't call for family to help them. The food is ALWAYS served cold, the food is inedible and the food service people are annoyed when you ask them to reheat it. Until we can get him out of this hellhole, we're providing his food. To summarize: Only put your elderly here if you hate them and want them to suffer. Staff forges records. Patients have no way to call for help. Staff turns off call buttons. Staff denies errors. Staff argues and refuses to provide basic services. Staff is sloppy with distribution of pain medications. Staff refuses to wear nametags or identify themselves. Supervisors aren't interested in improving staff, just protecting them. Staff is used to bullying old people with diminished mental capabilities. Food is sub-standard and served cold.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Carol - Toured community
Independent Living
November 30, 2013
2.5
Verified Review
toured but didn't feel it would meet ...
toured but didn't feel it would meet the needs of my mother.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
Viewing 1-3 out of 3 reviews

Neighborhoods
around Quail Haven Village

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Quail Haven Village in google map

Frequently Asked Questions
about Quail Haven Village

Call (910) 295-2294 to reach a resident at Quail Haven Village.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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