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7.6
Review Score
2901 Cedar St, Norwalk, IA 50211
When Mom was there, the staff was awesome. They did a fantastic job. The staffing has changed since then, so I can't say now. But I would say to check them out. It seemed like she was home. Her dementia...
Edencrest at The Legacy is the fifth retirement living community in the Edencrest series, offering 40 apartments of Independent Living, Assisted Living, Closer Care and Memory Care to the Norwalk community. As a resident at The Legacy, you'll enjoy freedom of choice when it comes to our wide...
14001 Douglas Parkway, Urbandale, IA 50323
The facility is new and laid out so that it is easy to get around and get to what you want the staff is very caring and helpful and are always there for you I would definitely recommend Edencrest to others....
Welcome to our seventh Edencrest location in the Des Moines metropolitan area. We are located just a half mile west of Des Moines Christian School in Urbandale. Our small/medium size community offers Independent Living, Assisted Living, Memory Care, Respite Care to end-of-life care. The entire...
2210 East Park Avenue, Des Moines, IA 50320
Very clean, all staff that we interacted with was friendly and helpful. The front office staff bent over backwards to help us at a very difficult time for our family. Seriously great staff.
Edencrest at Riverwoods is an assisted living community located in Des Moines, Polk County, Iowa. Our beautiful community is located near Lake Easter and several parks. Des Moines is a wonderful area for both residents and their loved ones to enjoy. We are committed to our residents by providing...
455 SW Ankeny Rd, Ankeny, IA 50023
It was the nicest place I could find for my brother that met the criteria of having assisted living and memory care. Our main criteria was that we needed a facility that would do a spin down. We agreed to...
Edencrest at Siena Hills Assisted Living and Memory Care is your community of choice in Ankeny! We are committed to providing Red Carpet Treatment for everyone who lives, works, and visits Siena Hills. Red Carpet Treatment is more than simple hospitality; it is our way of life! Our 'Resident...
3410 Beaver Ave, Des Moines, IA 50310
We have not been there for the meals ourselves but from looking off the menu they look appetizing. Our loved one does not always participate in the activities but what she does, she really enjoys. We like...
Edencrest at Beaverdale is professionally managed by Jaybird Senior Living. Built by Hubbell Realty Company in 2017 in the heart of Beaverdale, we are committed to providing Red Carpet service for everyone who lives, works, and visits Beaverdale. Enjoy peace of mind and a wide variety of...
1600 8th St SE, Altoona, IA 50009
Our loved one likes the complex a lot. The meals have not been great because the chef has quit. Our loved one has really has enjoyed participating in the activities.
We are a brand new community, summer of 2021, within an award winning brand. We will be the flagship community of the brand offering independent living, assisted living, closer care, and memory care. We will also offer garages, connected and detached. Our services will go much higher than most...
6750 Corporate Drive, Johnston, IA 50131
The staffing levels are sometimes an issue and can effect the care that they can provide. The staff they do have is great, but level of staff skills varies. I would suggest more events that include families.
Edencrest at Green Meadows is professionally managed by Senior Housing Companies.We are committed to providing Red Carpet Treatment for everyone who lives, works, and visits Green Meadows. Enjoy peace of mind and a wide variety of all-inclusive amenities when you reserve your apartment today. Ask...
805 Southeast Tallgrass Lane, Waukee, IA 50263
Review Score
123 reviewsOut of 10
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A Place for Mom has scored Highmark Senior Living with 7.6 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Highmark Senior Living has 123 reviews with an average "overall experience" of 4.3 out of 5.
I really liked this community as it was pretty new and nice looking. It is an assisted living and I do not think my mom was ready for assisted living which is why we did not choose this community. When I toured, the staff was very friendly and helpful. If mom was going into assisted living, we would have chosen this place.
4.5
4.5
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4.5
Edencrest at Riverwoods in Des Moines, IA
3.8
(38 reviews)
It was the nicest place I could find for my brother that met the criteria of having assisted living and memory care. Our main criteria was that we needed a facility that would do a spin down. We agreed to pay for two years with the plan to go to Medicaid after that. They only have a few places for that and I just hope management changes don't affect that plan.. Overall, I am happy with our choice!
5
5
4
4
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4
Edencrest at Siena Hills in Ankeny, IA
4.5
(18 reviews)
It is a nice community with a good amount of activities that suit many different types of individuals. The staff is friendly, and gives my loved one appropriate care for their needs. The primary factors for choosing this community were proximity to family, cost, and overall feeling of comfort when touring.
5
5
3
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4
Edencrest at Siena Hills in Ankeny, IA
4.5
(18 reviews)
I liked the community, and it was affordable. I would recommend to others.
4
4
4
4
4
4
4
Edencrest at Riverwoods in Des Moines, IA
3.8
(38 reviews)
I toured Edencrest at Siena Hills when searching for an Assisted Living facility for my loved one. This facility was nice, but it seemed a little bit dated. However, it was more expensive than some of the other facilities that I toured. They didn't have the type of apartment that my loved one wanted anyway, so I continued on with my search.
Edencrest at Siena Hills in Ankeny, IA
4.5
(18 reviews)
EdenCrest at Riverwoods has given Mom great care. I would recommend them to anyone for their loved one.
4
4
4
4
4
4
4
Edencrest at Riverwoods in Des Moines, IA
3.8
(38 reviews)
The staffing levels are sometimes an issue and can effect the care that they can provide. The staff they do have is great, but level of staff skills varies. I would suggest more events that include families.
4
4
3
4
3
4
4
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
Edencrest is understaffed and they need more help. The girls that worked there and worked with me were fabulous, but the people in their memory care facility were hired from an outside firm. They had to bring staff in because they are so understaffed, because of that his care wasn't as good as it should have been. When I argued with them about this they were very accommodating, willing to listen, and did make some changes. Anyone that puts a family member in a care facility should have a camera in their room. No one takes care of your family member like you will take care of them. If I didn't have a camera in the room, that would've been a sin to me. For me to be able to watch the camera and call in to say he's on the floor or he needs this and that, is invaluable. They're supposed to check on him every 30 minutes, but that wasn't happening because they were so understaffed. The girls in the unit that were there, kind of just sat on their phones. If I was an elderly person and one of the residents who live in their little apartments, I'd rate that a 10/10, as they are looked after. The people in the dementia hall need more attention because they don't have a voice. Assisted living residents can speak up and say what they want or need. There were family members who didn't visit their loved ones in memory care, so they didn't get as much attention. I, personally, visited my loved one often and was bathing him 3 times a week. Although I was paying the [price removed], I was basically the one caring for him (aside from nighttime). I've been to three different facilities with different loved ones, and it's all the same thing. They're all understaffed and if the family doesn't participate in their loved one's care, they're going to get what they get.
5
5
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3
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Edencrest at Siena Hills in Ankeny, IA
4.5
(18 reviews)
The Edencrest at Siena Hills community is very clean and friendly. The staff are always eager to help make our loved ones living there very comfortable. We would most definitely recommend this community to others.
5
4.5
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4.5
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4.5
3.5
Edencrest at Siena Hills in Ankeny, IA
4.5
(18 reviews)
The common areas are really clean. It doesn't seem like the residents don't get a lot of support of cleaning in their apartments. I would suggest you continue to be an advocate for your family member after move-in. I wish the staff would reach out more for needs of our loved ones, and any questions or concerns.
3
5
5
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Edencrest at Siena Hills in Ankeny, IA
4.5
(18 reviews)
We chose Edencrest because my father wanted a smaller facility to be in. We had one of the smallest apartment sizes that they offer, but they have various sizes to choose from. With covid everything was limited but overall I would recommend to others looking
5
5
4
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5
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4
Edencrest at The Legacy in Norwalk, IA
4.8
(5 reviews)
Second choice at this point, just not sure we can make it work financially. Good location, very nice facility, friendly staff.
4
4
4
4
4
Edencrest at Beaverdale in Des Moines, IA
4.3
(23 reviews)
We chose Edencrest at Siena Hills because of the friendly staff members. They are always helpful and more than willing to answer any questions or concerns that you may have. I do think they could use better quality foods on the meals that they serve. Overall I would recommend to others who are looking.
4
5
3.5
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4
Edencrest at Siena Hills in Ankeny, IA
4.5
(18 reviews)
The rooms are a good size, they are similar to empty apartments. Our loved one was in a one bedroom apartment which had plenty of space for him.
5
5
5
4
5
5
4
Edencrest at Beaverdale in Des Moines, IA
4.3
(23 reviews)
There are activities that are still going on outside for the residents. They have had musicians, balloon artists come in, along with other activities performing outside of the community. I would recommend this community to friends. We are able to have window visits. My loved one doesn't think the food is the best.
5
5
5
5
4
Edencrest at Beaverdale in Des Moines, IA
4.3
(23 reviews)
They are a very welcoming and friendly community. The community cares about the residents. The communication has been good. Edencrest was good at keeping us updated with COVID. The food was amazingly good, wide selections, and good quality. Prior to COVID I was able to eat a few meals with my loved one.
5
5
5
5
4
Edencrest at Siena Hills in Ankeny, IA
4.5
(18 reviews)
Edencrest community felt more like a resort appearance, it did not have that industrial hospital feel to it. They have a nice assortment of rooms to choose from. Our loved one had a kitchen area, a living room area, and a bedroom. They have tried to keep some activities going during this time, they are really trying their best to keep the residents active and engaged. Over the summer they did an inside little state fair with small contests. They also brought in musicians to play outside so the residents could open up their windows and listen to them play.
5
5
4
4
4
Edencrest at Beaverdale in Des Moines, IA
4.3
(23 reviews)
The facility is new and very clean. The personnel were very pleasant and were quick to answer any questions we had. There will be more questions when we make a return tour with Mother to get her reaction. I was impressed with the overall facility.
4
4
4
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4
Edencrest at Beaverdale in Des Moines, IA
4.3
(23 reviews)
We toured a few different communities and they were all very nice and offered what we were looking for but this one had the location going for it the location is much closer to us than any of the others. The staff is very friendly and caring. Dad seems to be happy here he is slowly starting to socialize more and hopefully it will increase as time goes by. He hasn't complained about the food so I am assuming he is liking it. We are very pleased with this community and the care he is getting.
4
4
4
4
4
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
This community was our second choice. The staff we met were friendly and answered our questions. The community seemed clean and they seem to offer some nice amenities and activities. This community did not have the skilled nursing care that my loved one required so we chose a community that offered this.
4
4
4
4
4
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
There are 8 total Highmark Senior Living Facilities.
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