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Edencrest at Riverwoods

2210 East Park Avenue, Des Moines, IA 50320

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Gary - Loved one of resident/client
5.0
Set Up Nicely

It is a good place to be for your loved ones. The way the community is set up is good. The rooms are roomy, the staff is nice, and it is clean. The food was good. If they would have had additional meal choices for the residents it would have been better.... Read more

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About the facility Edencrest at Riverwoods

Edencrest at Riverwoods is an assisted living community located in Des Moines, Polk County, Iowa. Our beautiful community is located near Lake Easter and several parks. Des Moines is a wonderful area for both residents and their loved ones to enjoy.

We are committed to our residents by providing exceptional care. Our dedicated, compassionate team members work hard to make sure the needs of each resident are met to ensure their stay is as enjoyable as possible. Our community is proud to be affiliated with Aid and Attendance, a program that benefits Veterans who meet certain qualifications. Our staff, including those specially trained in memory care, are available 24 hours a day to ensure each resident remains safe and comfortable. This makes our community the ideal place for those living with Alzheimer's and related dementia.

Residents of our friendly community are able to live an enjoyable, fulfilling life. While residing at Edencrest, close friendships develop as residents have opportunities to spend quality time with one another while participating in planned activities or relaxing in one of the gathering areas. Residents also enjoy desirable amenities, including:

Three full meals and snacks daily
Scheduled transportation
Therapy and wellness programs
...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Edencrest at Riverwoods is a community within Jaybird Senior Living properties. See all Jaybird Senior Living communities.

Pricing for Edencrest at Riverwoods

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Edencrest at Riverwoods

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Jacuzzi
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Other Religious Services

Reviews for Edencrest at Riverwoods

3.7
Write a Review

Cleanliness

4.2

Friendliness

4.2

Meals & Dining

4.0

Care Services

3.8

Activities

3.9

Staff

5.0

Value for Cost

3.7

Overall Experience
15
11
3
0
6
Date Submitted
2
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35
Reviewer
1
23
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1
Care Received
2
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1-20 of 35 reviews
Sort by

1.0
anonymous - Toured community
Memory Care
September 9, 2022
Verified Review
Tour experience

We were not impressed with the sales guy at Edencrest at Riverwoods. You could tell that he was all about the money. When we told him we would not be putting a deposit down, you could see him immediately shut down. We would not recommend them based off of our tour experience there.


3.0
anonymous - Loved one of resident/client
Assisted Living
June 29, 2022
Verified Review
Food needs improvement

We are having a little bit of an issue with the meals and dining service - first off the quality of the meals are just really bad and second off they strongly push for everyone to come down to the common area where they serve the good for every meal, if you do not want to go down there but still want a meal they charge you a stiff delivery fee. However they do seem to have a lot of different activities going on like bingo, entertainment after lunch and people come in to sing songs

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Edencrest at Riverwoods

June 30, 2022

Thank you for your feedback. We take all of your concerns to heart and would like to get more information to improve. If you could please reach out to Nick Lensch, Regional Director of Operations at nlensch@jaybirdsl.com or by phone at 515-201-5056 we would greatly appreciate it! Thank you.


5.0
CO - Toured community
Memory Care
June 4, 2021
Verified Review
Our Tour Experience

I thought the virtual tour was great. The staff was wonderful and welcoming. It was clean. I just liked everything.


5.0
Gary - Loved one of resident/client
Assisted Living
May 21, 2021
Verified Review
Set Up Nicely

It is a good place to be for your loved ones. The way the community is set up is good. The rooms are roomy, the staff is nice, and it is clean. The food was good. If they would have had additional meal choices for the residents it would have been better.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


0.5
Glinda Jean Stewart - Loved one of resident/client
Memory Care
November 14, 2018
Poor

We had to move my mother because the level of care was almost non existent.

Cleanliness

3

Friendliness

3

Care Services

0.5

Activities

3

Value for Cost

0.5

Response from Edencrest at Riverwoods

November 16, 2018

I am very sorry to hear that you were unhappy with your mother's care. We take this very seriously, please contact me directly at [removed] or email me at [removed]. Thank you, Melissa Wiebenga Assistant Community Relations Manager


1.0
Randy Poling - Loved one of resident/client
Memory Care
November 11, 2018
Very unhappy

Edencrest at Riverwoods in Des Moines,Ia, the staff was not trained to take care of dementia people. They would yet me wife be wet for hours, would not give her shower, she would wear the same clothes for days, My wife loss 12 lbs. in the she was there, some of the aids would feed her or save her food. She had a black eye and a hip hard so bad her had to go to the hospital. The hospital doctor say looks like she was abused there. The Edencrest nurse say her does not what happen to her. I found my wife on the floor sleeping I ask how long has she been on the floor the aid said she there when came work, which at that time it was 3 hours. Some of the aids are real nice but some wasn't. I would not recommend that place for memory care at all. Other people that have family there would say if they could breath they would hire them. They are over payed and the kind of help you get.

Cleanliness

3

Friendliness

3

Care Services

1

Activities

2

Value for Cost

1

Response from Edencrest at Riverwoods

March 1, 2021

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please reach out to our Portfolio Leader, Nick Lensch directly at [removed] at your earliest convenience.


5.0
anonymous - Resident/client
Memory Care
October 5, 2017
Verified Review
My care and comfort

We like this community for good care. We like the staff who are caring and attentive. The menu is good with a lot of healthy choices. They offer actives for the participate We would recommend this community for good care and a nice environment for others.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Riverwoods

October 11, 2017

We so appreciate you taking the time to share your experience with us. It is a pleasure to provide wonderful care, delicious meals and life enriching activities for our residents. Thank you for the positive feedback!


5.0
anonymous - Toured community
Memory Care
September 18, 2017
Verified Review
Options for mom

We toured the community for mom's care. The staff was nice and the community was clean and maintained. We like that the staff was very kind and patient. Meals are offered that are healthy. We would suggest a tour for other families for the value and the levels of care that offered.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Riverwoods

September 25, 2017

Thank you for sharing your experience during your tour for your mother. We are happy to hear that your experience was a pleasant one. If you haven't chosen a community yet, we hope that you are considering Edencrest at Riverwoods and the amenities it will offer your mother!


5.0
anonymous - Loved one of resident/client
Memory Care
August 2, 2017
Verified Review
Awesome facility!

The facility is really awesome! The staff are accommodating and friendly and the facility is kept well maintained. Everything is going so well, and we don't really have any complaints so far!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Riverwoods

August 8, 2017

Thank you so very much for sharing your experience so far! We are so pleased to hear that your experience has been a positive one so far. Please let us know if there is anything we can do to improve further!


5.0
anonymous - Toured community
Memory Care
July 25, 2017
Verified Review
It's a very nice place

One of our family members did the tour for us at Edencrest and they did like the community, it was clean and spacious, the staff was friendly and they felt Edencrest had a lot to offer their residents. Between the two we felt that Prairie Hills would be a better fit for my mother-in-law.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Riverwoods

August 2, 2017

Thank you for sharing your review. We appreciate your wonderful comments regarding our community, the building and the staff. We would be honored to care for your loved one if your situation changes. Please don't hesitate to reach out to us!


5.0
anonymous - Loved one of resident/client
Memory Care
July 25, 2017
Verified Review
Care for family

I like the care that we had from this community. The staff was nice and friendly. They needed more staff members to be able to care for the residents. The community was clean and maintained. The staff needed to make sure that he had his personal needs to be taken care of.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Riverwoods

August 2, 2017

Thank you for taking the time to review your experience with Edencrest at Riverwoods. We're glad you have been satisfied with the care provided. Our goal is always to not only meet expectations but also exceed them.


4.0
anonymous - Toured community
Memory Care
July 24, 2017

The staff was very friendly and helpful. The facilities were clean, food was good. The apartments in memory care were nice but the area was small, only 10, and a bit confining.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Edencrest at Riverwoods

July 27, 2017

We're so happy to hear that you were pleased with the community, our staff and the dining experience. We appreciate your feedback regarding our Memory Care program as well. Our goal is to create a home-like environment that encourages residents to spend their time just as they would in their homes before Edencrest. Thank you so much!


5.0
anonymous - Loved one of resident/client
Memory Care
April 5, 2017
Verified Review
Care and Comfort

This is a nice community for good care. The staff is pleasant. The meals are needing some small improvements lately. They offer a lot of activities that he is participating in and it is very helpful. They have a nice activities board to see what he is participating in. We would recommend this community for other families for the care of a loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Riverwoods

April 28, 2017

Thank you very much for sharing your experience with us. We are glad your loved one is enjoying his time at Riverwoods. Please let us know what improvements you would like to see in our culinary service as we are always looking to be the very best for our residents and their guests.


5.0
anonymous - Loved one of resident/client
Memory Care
March 22, 2017
Verified Review
All around great community !!

All around this community has provided excellent care to my mother and I have been very pleased with her experience this far. She does not eat many of the meals because of her age but really likes the dinning experience and the interaction she has with the other residents. I really like the fact that they have multiple common areas with great amenities for her to relax throughout the day and not be stuck in her bedroom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Riverwoods

March 24, 2017

What a pleasure it was to read of your family's experience with your mother at Edencrest at Riverwoods. We are so pleased to hear that she has adjusted well and is enjoying herself. Please let us know if there is anything we can do to help make her experience even more enjoyable. Thank you again for your kind words!


4.5
hazel neil - Loved one of resident/client
Memory Care
January 13, 2017
Verified Review
Great place

From our initial visit, assessment, and move-in, we have been impressed. Staff, building, food, activities have all been favorable. My mother has tried not to be happy there, but she enjoys the food, flexible mealtimes, says the staff is friendly and respectful and facilities are well maintained and clean. She is still avoiding activities,but they have a wide variety to participate in, they ask but do not push. She particularly enjoys it when staff has their children visit. Would highly recommend based on experience at this time.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Edencrest at Riverwoods

January 13, 2017

Hazel, it was a pleasure reading your comments regarding your experience with Edencrest at Riverwoods. Thank you for taking the time to leave a review and please let us know if there is anything else we can do to make your mother's experience with us even more enjoyble.


4.0
anonymous - Loved one of resident/client
Memory Care
July 8, 2016
Verified Review
Nice Community With Good People

She is doing very well here. I'am pleased with all they have done for us. This is a lovely community with kind people. There are nice activities and good food. Overall everything is working out well.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Edencrest at Riverwoods

July 11, 2016

Thank you for taking the time to review Edencrest at Riverwoods. We appreciate your honest feedback and the positive information you've shared. Please let us know if there is anything we can do to improve further!


5.0
anonymous - Loved one of resident/client
Memory Care
March 18, 2016
Verified Review
Very helpful staff!

We're very pleased with how things turned out at Edencrest at Riverwoods! It's a very nice looking place, and the people we worked with were a huge help throughout the whole process!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Riverwoods

April 28, 2017

Thank you for taking time to share your positive experience with Edencrest at Riverwoods. We are thrilled you chose our community and will work hard to ensure your loved one gets the very best care possible!


5.0
anonymous - Toured community
Memory Care
March 18, 2016
Verified Review
The people here are so happy

The people here are so happy. We would have moved here, except they were opening another location closer to me, so we were able to move to the new one. Which is pretty much identical, and so wonderful!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Riverwoods

April 28, 2017

We're so happy you chose to stay in the Edencrest family. Thank you for your kind review!


0.5
DAUGHTER OF MABEL D - Loved one of resident/client
Memory Care
March 12, 2016
RUN AS FAST AS YOU CAN IN THE OTHER DIRECTION

Alzheimers/ Dememtia unit Review. My mom was moved no less than 4 times in the 7 months she was there. The staff is not trained properly, and management does not have their backs. No wipes, no cleaning products, and those who try to care cannot because they do not have the proper equipment. No one there repeatedly. Yelling at my mom from across the room while sitting around. Mom was left in a soaked bed without attention until noon. Left in a room with no bathroom....Any facility affiliated with this one, I would Highly discourage. This is not a joke or a prank. I wish it was.

Cleanliness

0.5

Friendliness

2.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Edencrest at Riverwoods

April 28, 2017

Thank you for reviewing our community. We apologize that your experience was not as you had hoped. Your comments have been reviewed and are taken very seriously. We are always looking to improve our services.


4.0
anonymous - Loved one of resident/client
Memory Care
January 15, 2016
Verified Review
We are very happy with Edencrest so far.

We are very happy with Edencrest so far. We don't have any major complaints at all.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Edencrest at Riverwoods

January 18, 2016

Thank you for reviewing Edencrest at Riverwoods in Des Moines. We are extremely happy to hear that you are enjoying the community. Please let us know is there anything else we can do!


Viewing 1-20 out of 35 reviews

Neighborhood around Edencrest at Riverwoods

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Edencrest at Riverwoods

Edencrest at Riverwoods offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Edencrest at Riverwoods has received an average review rating of 3.7 based on 35 reviews. See all reviews.

Call (515) 288-4040 to reach a resident at Edencrest at Riverwoods.

To reach a resident at Edencrest at Riverwoods call: (515) 288-4040



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.