2210 East Park Avenue, Des Moines, IA 50320
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
My grandfather resides here and has had bad experiences that are not just an inconveience, but [removed]. They mess up his medicines constantly, the nurse is exceptionally rude at EVERYONE in my family, the staff literally laughs at my grandfather when he is having problems. (We have seen it firsthand). A Vetran does not deserve the type of treatment he receives. (NO one does). Multiple complaints have been made about the nurse, but it has not changed. In fact, they are promoting her to manager soon.Reviewed on SeniorAdvisor.com
The staff was very friendly and helpful. The facilities were clean, food was good. The apartments in memory care were nice but the area was small, only 10, and a bit confining.
Response from Edencrest at RiverwoodsJuly 27, 2017
We're so happy to hear that you were pleased with the community, our staff and the dining experience. We appreciate your feedback regarding our Memory Care program as well. Our goal is to create a home-like environment that encourages residents to spend their time just as they would in their homes before Edencrest. Thank you so much!
Edencrest at Riverwoods in Des Moines,Ia, the staff was not trained to take care of dementia people. They would yet me wife be wet for hours, would not give her shower, she would wear the same clothes for days, My wife loss 12 lbs. in the she was there, some of the aids would feed her or save her food. She had a black eye and a hip hard so bad her had to go to the hospital. The hospital doctor say looks like she was abused there. The Edencrest nurse say her does not what happen to her. I found my wife on the floor sleeping I ask how long has she been on the floor the aid said she there when came work, which at that time it was 3 hours. Some of the aids are real nice but some wasn't. I would not recommend that place for memory care at all. Other people that have family there would say if they could breath they would hire them. They are over payed and the kind of help you get.
Response from Edencrest at RiverwoodsMarch 1, 2021
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please reach out to our Portfolio Leader, Nick Lensch directly at [removed] at your earliest convenience.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.