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Edencrest at Siena Hills

455 SW Ankeny Rd, Ankeny, IA 50023
8.2
Review Score
16 reviews

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Edencrest at Siena Hills community exterior
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Diane J - Family/friend
4.0
Edencrest at Siena Hills

Edencrest is understaffed and they need more help. The girls that worked there and worked with me were fabulous, but the people in their memory care facility were hired from an outside firm. They had to bring staff in because they are so understaffed, because of that his care wasn't as good as it should have been. When I argued with them about this they were very accommodating, willing to listen, and did make some changes. Anyone that puts a family member in a care facility should have a camera in their room. No one takes care of your family member like you will take care of them. If I didn't have a camera in the room, that would've been a sin to me. For me to be able to watch the camera and call in to say he's on the floor or he needs this and that, is invaluable. They're supposed to check on him every 30 minutes, but that wasn't happening because they were so understaffed. The girls in the unit that were there, kind of just sat on their phones. If I was an elderly person and one of the residents who live in their little apartments, I'd rate that a 10/10, as they are looked after. The people in the dementia hall need more attention because they don't have a voice. Assisted living residents can speak up and say what they want or need. There were family members who didn't visit their loved ones in memory care, so they didn't get as much attention. I, personally, visited my loved one often and was bathing him 3 times a week. Although I was paying the [price removed], I was basically the one caring for him (aside from nighttime). I've been to three different facilities with different loved ones, and it's all the same thing. They're all understaffed and if the family doesn't participate in their loved one's care, they're going to get what they get.... Read more

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About the facility Edencrest at Siena Hills

Summary of Edencrest at Siena Hills in Ankeny, Iowa

At Edencrest at Siena Hills, we have an assortment of community features. Residents can enjoy frequent off-site experiences and day trips. Cats and dogs are allowed in private rooms. Our facility is located nearby public transportation. Free wi-fi and high speed internet is offered to all our residents. Free resident parking and guest parking is available at our location. Our purpose-built community provides the advantage of individualized care; every characteristic of the community is designed to cater to the unique needs of its residents. Now offering free move-in.

Dining Amenities

We provide residents with meals throughout the day. It's our pleasure to entertain visiting company, meals provided. Dining includes restaurant-style dining, private dining rooms for residents who wish to celebrate special occasions or entertain visitors, and room service. Whether you're hungry day or night, food service is available at any time. Our residents can enjoy meals prepared by a professional chef. We offer specified dining options such as vegetarian food and low/no sodium options.

On-Site Activities

Residents can exercise their physical and mental aptitude with specially curated on-site activities. To ensure residents enjoy a diverse cycle of events and recreation, we employ...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Edencrest at Siena Hills is a community within Jaybird Senior Living properties. See all Jaybird Senior Living communities.

Pricing for Edencrest at Siena Hills

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Edencrest at Siena Hills455 SW Ankeny Rd, Ankeny, IA 50023
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Studio
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Studio
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Studio
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1 bedroom
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1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at Edencrest at Siena Hills

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Swimming Pool
Arts and Crafts Center
Billiards Lounge
Fitness Center

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for Edencrest at Siena Hills

Write a Review
8.2
Review Score
16 reviews

Review Score

16 reviews
8.2

Out of 10


5 star

57%

4 star

44%

3 star

0%

2 star

0%

1 star

0%

A Place for Mom has scored Edencrest at Siena Hills with 8.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Edencrest at Siena Hills has 16 reviews with an average "overall experience" of 4.5 out of 5.

How we score communities
Cleanliness

4.7

Friendliness

4.9

Meals & Dining

4.2

Care Services

4.4

Activities

4.4

Staff

4.5

Value for Cost

4.3

Overall Experience
9
7
0
0
0
Date Submitted
1
1
5
Reviewer
0
14
2
0
Care Received
5
11
0
1-16 of 16 reviews
Sort by

4.0
Anonymous - Toured community
Assisted Living
October 4, 2023
Verified Review
Tour of Edencrest

I toured Edencrest at Siena Hills when searching for an Assisted Living facility for my loved one. This facility was nice, but it seemed a little bit dated. However, it was more expensive than some of the other facilities that I toured. They didn't have the type of apartment that my loved one wanted anyway, so I continued on with my search.


4.0
Diane J - Family/Friend
Memory Care
September 20, 2022
Verified Review
Edencrest at Siena Hills

Edencrest is understaffed and they need more help. The girls that worked there and worked with me were fabulous, but the people in their memory care facility were hired from an outside firm. They had to bring staff in because they are so understaffed, because of that his care wasn't as good as it should have been. When I argued with them about this they were very accommodating, willing to listen, and did make some changes. Anyone that puts a family member in a care facility should have a camera in their room. No one takes care of your family member like you will take care of them. If I didn't have a camera in the room, that would've been a sin to me. For me to be able to watch the camera and call in to say he's on the floor or he needs this and that, is invaluable. They're supposed to check on him every 30 minutes, but that wasn't happening because they were so understaffed. The girls in the unit that were there, kind of just sat on their phones. If I was an elderly person and one of the residents who live in their little apartments, I'd rate that a 10/10, as they are looked after. The people in the dementia hall need more attention because they don't have a voice. Assisted living residents can speak up and say what they want or need. There were family members who didn't visit their loved ones in memory care, so they didn't get as much attention. I, personally, visited my loved one often and was bathing him 3 times a week. Although I was paying the [price removed], I was basically the one caring for him (aside from nighttime). I've been to three different facilities with different loved ones, and it's all the same thing. They're all understaffed and if the family doesn't participate in their loved one's care, they're going to get what they get.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected


5.0
anonymous - Toured community
Assisted Living
May 19, 2022
Verified Review
tour review

Our family had an in person tour and we really liked this community, we were able to see a lot of different activities for the residents to do. However the rooms were a little smaller and they did not have nursing on the weekends and due to the severity of our loved ones wounds we would of wanted someone there on the weekends.

Response from Edencrest at Siena Hills

May 20, 2022

We appreciate your feedback. We want your loved one to have the best care possible and make sure that we can meet all of their needs. If there is anything that we can do to help please don't hesitate to give us a call. We can set up an assessment or just consultation with our Health Care Coordinator. Thank you!


4.0
anonymous - Family/Friend
Assisted Living
March 14, 2022
Verified Review
Most accommodating and attentive

The Edencrest at Siena Hills community is very clean and friendly. The staff are always eager to help make our loved ones living there very comfortable. We would most definitely recommend this community to others.

Cleanliness

5

Friendliness

4.5

Meals & Dining

4

Care Services

4.5

Activities

4

Staff

4.5

Value for Cost

3.5


5.0
anonymous - Family/Friend
Memory Care
February 21, 2022
Verified Review
Pleased with our experience

What stuck out to us about Edencrest was they had single rooms available when we were looking which was important to us. They also had a special where we were able to get a recliner and TV for free. The facility is brand new and very well laid out. It was bright, clean, and overall just well thought through. I think because of covid they have had some short staff situations, but they covered shifts well and things were taken care of. I would recommend them to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
August 17, 2021
Verified Review
Not The Care The Family Gave, Don't Hit the Mark On Common Sense for Assisted Living

The common areas are really clean. It doesn't seem like the residents don't get a lot of support of cleaning in their apartments. I would suggest you continue to be an advocate for your family member after move-in. I wish the staff would reach out more for needs of our loved ones, and any questions or concerns.

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

2

Activities

4

Staff

4

Value for Cost

3

Response from Edencrest at Siena Hills

August 21, 2021

Thank you for your input! We appreciate your feedback and will work on improving the cleanliness of the building immediately. I welcome you to reach out to Nick Lensch, Portfolio Leader, on his cell phone at 515-201-5056 to discuss further details. Thank you!


3.5
anonymous - Family/Friend
Assisted Living
July 27, 2021
Verified Review
Right now it is working

The cleanliness of the community seems pretty clean, but sometimes our loved one has complained about the smell of cigarettes in the air. Most of the staff members have been friendly, but when we were going over the pricing for the care services we felt they were being a little pushy and urgent to get us to sign off on the care our loved one needed. The value for cost was a sticker shock.

Cleanliness

3.5

Friendliness

3.5

Meals & Dining

3.5

Care Services

3.5

Activities

3.5

Staff

3.5

Value for Cost

3.5

Response from Edencrest at Siena Hills

August 2, 2021

Thank you for reaching out to us, we take you feedback very seriously and would like the opportunity to improve! Please reach out to our Regional Director of Operations in order to discuss in more details. You can reach Nick Lensch at 515-201-5056. We look forward to speaking with you. Thank you!


5.0
CO - Family/Friend
Memory Care
June 4, 2021
Verified Review
I Would Definitely Recommend

The opening here just feel in my lap. They were great through the whole process. The staff is pleasant and cooperative. They handle my dad's meds well, and handle all aspects of his care well. He likes to play pool here and hasn't lost a game yet. They have an exercise center they go to as a group, and they watch movies and things like that. I haven't seen an activities calendar so far. I think it's a good value here.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
anonymous - Family/Friend
Memory Care
April 30, 2021
Verified Review
Great staff

We chose Edencrest at Siena Hills because of the friendly staff members. They are always helpful and more than willing to answer any questions or concerns that you may have. I do think they could use better quality foods on the meals that they serve. Overall I would recommend to others who are looking.

Cleanliness

4

Friendliness

5

Meals & Dining

3.5

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from Edencrest at Siena Hills

May 4, 2021

Thank you for taking the time to share your experience with us! We take pride in providing Red Carpet service and are thrilled to hear your positive feedback. We look forward to serving you again in the future!


5.0
DG - Family/Friend
Memory Care
March 1, 2021
Verified Review
my review

My loved one seemed to enjoy the community. You can't see your loved one without a negative test. The community was very nice I would recommend this community to others

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

No data collected

Value for Cost

4


5.0
Nancy Wolf - Family/Friend
Memory Care
December 8, 2020
Verified Review
Overall a great community

What stuck out to us about Edencrest at Siena Hills was the friendliness of the staff that visited with us and their interaction with my mom and dad to make sure everything was to their liking when they moved in. Their memory unit is great, they made accommodations so that my parents could stay together. After a while, we moved them into a bigger room and they loved it. I just think the staff goes above and beyond for their residents. The food here is tremendous as well. All around they do an excellent job.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3

Value for Cost

4

Response from Edencrest at Siena Hills

March 1, 2021

Thank you for taking the time to share your experience with us! We take pride in providing Red Carpet service and are thrilled to hear your positive feedback. We look forward to serving you again in the future!


4.0
anonymous - Family/Friend
Memory Care
October 29, 2020
Verified Review
A Place I Would Want to Go, If Needed

They are a very welcoming and friendly community. The community cares about the residents. The communication has been good. Edencrest was good at keeping us updated with COVID. The food was amazingly good, wide selections, and good quality. Prior to COVID I was able to eat a few meals with my loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4

Response from Edencrest at Siena Hills

March 1, 2021

Thank you for taking the time to share your experience with us! We take pride in providing Red Carpet service and are thrilled to hear your positive feedback. We look forward to serving you again in the future!


5.0
Sandi - Family/Friend
Memory Care
May 24, 2019
Love Eden Crest

My mother n law moved to Eden Crest at the end of January. She had been at another assisted living facility in Ankeny. It was just too big and over whelming for her. Eden Crest feels more like home and the staff has been incredible. So glad to have her someplace where she is so well cared for.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Siena Hills

March 1, 2021

Thank you for taking the time to share your experience with us! We take pride in providing Red Carpet service and are thrilled to hear your positive feedback. We look forward to serving you again in the future!


5.0
Susan Sherman - Family/Friend
Memory Care
August 22, 2018
So Grateful

I am so grateful to Edencrest Sienna Hills for their excellent care of my sister, who has intermittent problems with memory and dementia. I roomed in the newly opened facility with her for 10 days last year, and every single staff interaction I saw was professional and caring—even when staff had no idea I was nearby. All levels of staff totally exceeded my expectations! At one point a young staff member irritated my sister by telling her a little too stridently that she thought she’d have more fun if she left her room more often—exactly what I’d been saying for days—unsolicited but clearly well-intentioned advice. My sister is frustrated with her loss of independence, but her rare complaints about this reality are always followed by unsolicited praise and gratitude for Edencrest itself—music to a sister’s ears. She had been extremely unhappy in two previous settings, so in my opinion Edencrest Sienna Hills is tried-and-true, and I am so grateful!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Siena Hills

August 27, 2018

Thank you for your kind words! We are very proud of our staff and strive to roll out the red carpet for everyone who lives in our communities. We appreciate you choosing our community and being a part of our Siena Hills family!


5.0
Renee Hainline (Gadbow Family) - Family/Friend
Memory Care
January 24, 2018
Verified Review
Amazing Facility and Staff

Sienna Hills is a beautiful facility! I could not have asked for a better environment for my dad. The staff goes above and beyond to make the residents feel cared for. The staff became like family to us. The Health Care Coordinator personally cared for my dad and showed him so much attention. She watched him enough to recognize subtle differences in his disposition and health. The Activities Coordinator pleasantly encouraged my dad to participate in activities when his preference was to stay in his dark room. The activities were thoroughly enjoyed by my dad once he participated. The meals are very good and there is a variety to choose from. If a resident really likes something that is not on the menu, they seek to accommodate. My dad became very close to the transportation driver. [Removed] truly cared about my dad and was more than a driver. He helped him with a lot of things both physically and emotionally. The Management was equally kind and accommodating. They took my dad in with open arms even during a busy time for them and made the transition a pleasant one for the entire family. Thank you Sienna Hills for everything!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Siena Hills

January 25, 2018

Wow! Thank you so much for this wonderful feedback. We are beaming with pride reading your kind words and can't wait to share with our team members. This is exactly why we do what we do. Thank you again and please let us know if there is anything else we can do to make life even better for your father!


5.0
anonymous - Family/Friend
Memory Care
December 19, 2017
Verified Review
New facility and nice staff

This is a brand new facility with only four residents right now. The staff seems to be very personal and they aren’t letting my Mother sit around all day. For activities, they offer things like exercise classes, arts/crafts, and they even have seasonal parties. I’ve also eaten the food here and it’s really good. If you don’t like the main option, they do have a café menu you can choose from. The only thing that I can think of they could do better is their communication skills. When my mom is away from the facility for a longer period of time she does have adult diapers. However, the staff has been putting those on her all of the time when she doesn’t need them. I have been talking with the health coordinator and she is checking into it. I would recommend this community to other families.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Edencrest at Siena Hills

December 20, 2017

We appreciate your kind words and feedback about Ankeny's only single-story Retirement Living Community! We're so happy that your mother is enjoying daily life at our community and that you've enjoyed your visits as well. In regards to the issue mentioned, our team is working internally to develop a plan of action and will be reaching out soon to discuss our ideas. Please let us know if there are any other improvements we can make!


Neighborhood around Edencrest at Siena Hills

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Frequently Asked Questions about Edencrest at Siena Hills

Edencrest at Siena Hills offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Edencrest at Siena Hills 8.2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (515) 776-6325 to reach a resident at Edencrest at Siena Hills.

To reach a resident at Edencrest at Siena Hills call: (515) 776-6325



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.