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8.4
Review Score
30350 West 12 Mile Road, Farmington Hills, MI 48334
While there is always opportunity for improvement I like the ability to see medical professionals including dentists on site & the concern of the care takers in dealing with the residents. They at times...
Farmington Hills Inn offers affordable Assisted Living in a warm, pleasant and safe environment. We also have a 37 bed 'Reflections Unit' which provides specialized services for individuals with Alzheimer's Disease, Dementia and other Memory loss disorders.Our professional staff includes a...
14030 East 14 Mile Road, Warren, MI 48088
My loved one was previously a resident at The Arbor Inn. Her experience at this facility was great! For the short time that my loved one lived at this facility, we found the staff great and the facility...
The Arbor Inn, established in 1975, is a residential care community that preserves your dignity and respects your independence, while offering you companionship, security and personal care. This is a place where you can maintain an independent lifestyle, pursue your own interests, and make new...
Review Score
215 reviewsOut of 10
5 star
42%
4 star
30%
3 star
16%
2 star
5%
1 star
9%
A Place for Mom has scored Farmington Hills Inn with 8.4 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Farmington Hills Inn has 215 reviews with an average "overall experience" of 3.9 out of 5.
The community is very nice and the staff is great. The staff is very good about keeping me informed about what my loved ones needs and the current state that my loved one is in. The community is also kept very cleans. I have never had any problems with needed something cleaned.
4
4
4
4
4
The Arbor Inn in Warren, MI
4.0
(88 reviews)
It was a hard transition at first for my mother to this community. Now that she has a had some time to adjust everything is working out well. This is very lovely community, it is very well maintained, everything looks nice and clean. The staff and director are amazing, they are great to work with. Everything about this community is fabulous. They provide excellent care. I know my mother is in good hands. I would absolutely recommend this community.
4.5
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The Arbor Inn in Warren, MI
4.0
(88 reviews)
Very nice memory care community. Staff seemed attentive and caring with a lot of extra activities that the residents seemed to love.The ONLY issue I had was the smell of urine upon entering the memory care unit. However that could have been a recent accident in the dining room. The rest of the unit was clean and free of smells and was neat and clean. Residents were HAPPY and displayed bonded friendships with one another
4
4
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4
Farmington Hills Inn in Farmington Hills, MI
3.8
(127 reviews)
My aunt enjoyed her stay at Farmington Hills Inn. The staff was wonderful to work with. The only problem I had was when I picked her up and they gave me her medication they also gave me another residents prescriptions. I questioned it when I saw it but they said her doctor ordered it. When I got home the name on the items was not my aunts. They came and picked up the other prescriptions. I will definitely use this facility again.
5
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5
Farmington Hills Inn in Farmington Hills, MI
3.8
(127 reviews)
They were extremely welcoming and made our transition very easy. They really made you feel like they truly understand what you are going through and care. The only thing I can think of where they might could improve would be for their aids to have a little better understanding of dementia. Overall though they have been great.
4
5
4
4
4
Farmington Hills Inn in Farmington Hills, MI
3.8
(127 reviews)
I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. However, this facility was also on the larger side and I thought my loved one would be more comfortable in a smaller community.
4
4
4
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4
Farmington Hills Inn in Farmington Hills, MI
3.8
(127 reviews)
Overall I think they do a good job at Farmington Hills Inn. The people here are friendly, and they do a good job looking out for the residents and keeping the place looking clean and well kept. My one suggestions would be that they make it a little easier to families to get in touch with them, it always feels a little disorganized when I try to contact them, in terms of getting in touch with the right person.
4
4
4
4
4
Farmington Hills Inn in Farmington Hills, MI
3.8
(127 reviews)
The Arbor Inn is a nice place, but it did not end up being a great match for my loved one in terms of the care they offer. The facility itself is well kept and clean, and the staff are friendly. However it was just too large a facility for residents with dementia or memory care issues to easily navigate.
4
4
4
4
4
The Arbor Inn in Warren, MI
4.0
(88 reviews)
I toured here recently. It looked pretty good. It was clean, and everyone was friendly. I felt like this would be a good fit for my loved one. I would rate them pretty highly from what I saw.
4
4
4
4
4
Farmington Hills Inn in Farmington Hills, MI
3.8
(127 reviews)
The people at Farmington Hills Inn are very good at dealing with my grandma, which is no small task. They have been overwhelmingly friendly and have made it a pleasant experience. The only area I can think of where I can offer a suggestion is that the first bill did not come in the mail in time and that created a small challenge, but other than that it has been a good experience.
4.5
5
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3.5
Farmington Hills Inn in Farmington Hills, MI
3.8
(127 reviews)
The staff at The Arbor Inn got to know all the residents by name and got to know them personally. They also really went out of their way to accommodate any diet restrictions or other concerns. One thing I can think of where they might could improve is this: I think that they needed to have more nursing staff. There was only the one main gal (Roberta). Roberta was excellent (very caring, gave you her undivided attention, did an excellent job, etc.), but it was all her. The poor lady was overwhelmed and really needed some assistance
5
5
4
4
4
The Arbor Inn in Warren, MI
4.0
(88 reviews)
The assisted living portion of this community is very nice. They have some very spacious suite style rooms, and the facility itself is well kept and clean. I have church friends with relatives here, and they seem to do a good job taking care of everyone! However, I will say that based on what I saw I would not recommend them for memory care. When I toured the memory care portion there was a very strong odor, and there did not seem to be enough staff to watch the residents very closely.
4
4
4
4
4
Farmington Hills Inn in Farmington Hills, MI
3.8
(127 reviews)
Overall I think they do a good job at the Farmington Hills Inn. It's a clean, nice looking community, and they provide a good amount of activities and amenities for their residents. The staff are all exceptionally friendly, and are all very helpful and professional.
4
5
4
4
4
Farmington Hills Inn in Farmington Hills, MI
3.8
(127 reviews)
The Arbor Inn is very homey and comfortable. It is not big and overwhelming like some other communities. The friendliness of the staff really stands out. They obviously care about the residents and really know who they are. The food is good for the most part. Overall, this community can meet the needs of all different types of residents, and it was the perfect fit for my loved one.
4
5
5
4
4
The Arbor Inn in Warren, MI
4.0
(88 reviews)
My loved one’s room’s cleanliness would be a five, but the overall building is a little older. The population seems to be on the more advanced end of the spectrum. My loved one seems to like the food. They have a new chef.
4
4
4
4
4
The Arbor Inn in Warren, MI
4.0
(88 reviews)
Small and pleasant facility. Clean and neat, staff that we met were friendly and helpful.
4
4
4
4
4
Farmington Hills Inn in Farmington Hills, MI
3.8
(127 reviews)
Overall they do a good job here. The facility itself is always clean and well kept, and the staff members all seem friendly and professional. The level of care they provide suits all of our loved one's needs, and she seems to be enjoying the activities they provide.
4
4
4
4
4
The Arbor Inn in Warren, MI
4.0
(88 reviews)
The food is good, and they have a banquet chef, and it's fresh. They have options if you don't like what they are serving. They have activities on their board scheduled everyday that he can choose from. They have a library. It's a lot less expensive than where we were before. It's much bigger and they have a memory care unit. They are privately owned, not owned by a corporation. Everybody was out and about when I visited, playing cards or chatting with each other.
4
4
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4
Farmington Hills Inn in Farmington Hills, MI
3.8
(127 reviews)
Very nice Assisted Living facility. Choice of semi-private & private rm/bath. 3 levels of care. Many amenities & activities. Visiting PT, OT & Drs.
4
4
4
4
4
The Arbor Inn in Warren, MI
4.0
(88 reviews)
I am considering this one
4
4
4
4
4
The Arbor Inn in Warren, MI
4.0
(88 reviews)
There are 2 total Farmington Hills Inn Facilities.
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