Embassy Healthcare

They do not have a secure Memory Care facility.

Loving it here. The nurses and general help are all excellent, very helpful and kind.

The Fountains is a wonderful "New Home"! The atmosphere is so homey and makes you feel like you are sitting in a friends living room. The apartments are spacious and so very well kept. The Staff goes out of their way to get to know each resident and anticipates their every need and want. Susan the Activity Director is wonderful and plans fun activities geared for all. She also happily accepts and promotes suggestions for activities. The day excursions are a big hit! Bobby can fix or hang anything and also provide an ear to listen to a good story. He can also hold a hand! If you or a loved one needs a little assistance in life then the Fountains is the BEST place. Contact Ivy [removed] and she will make the transition easy, smooth, and most importantly welcoming! Two thumbs up for The Fountains in Lyndhurst!!!

Staff were very friendly, but it's a converted motel without a homey feel.

A very nice facility with loving and caring staff. Friends and family visited him while I was out of town and they all gave me a good report. When I returned I could see that he was well taken care of. He was there for 12 days. A few articles of his clothing were missing or misplaced but I suppose that is normal. I highly recommend Season of Belleair.

I don't think she has any complaints, so far. It's clean and she likes to go to the music activities. I do have one complaint; that it was not made clear that memory care was all private pay. They can't be in an assisted living memory care on medicaid. They didn't have a time limit for the assisted side, you didn't have to private pay a year first. You pay until you spend down your money, then you can switch to medicaid, unless you need memory care, then it's private pay only, and for medicaid you need a nursing home.

There was an incident at Kindred Assisted Living the Fountain, my husband was having a rough time. He wandered in an area he shouldn't have. I feel like the staff should have been able to keep a better eye on him. Overall the experience was okay, I just think that incident could have been prevented.

We're very pleased with how things have turned out at Indian Oaks so far, it's a very nice community! The facility is clean and well kept, and the staff are friendly and have done a good job looking out for our loved one. We've got no complaints!

My biggest complaint is that it smells. There is a very, very heavy urine odor out there. There are some days it is overwhelming. Otherwise the care seems to be okay. I am a little disappointed that for dinner it seems they always serve sandwiches. Lunch is the big meal and then dinner is sandwiches.

I think that moving in and everything went fantastic. We had a lot of help during those times and with the issues involving that. Maybe a little bit better organization with the activities when my loved one first moved in would have been good. Tt was a very positive experience.

I really like the facility and the CNA's are awesome. But something needs to be done about the turnover of nursing staff. The CNA's are often overworked because of the lack of nursing coverage. I would hate to lose the great staff of CNA's that you have there because of the lack of more help.

This was the second facility I brought my father to. What a difference!! My father struggles with his memory, but Seasons Belleair is structured extremely well. This has helped him with his daily routine. My father commented on one of the staff members shirts that he remembered them wearing the other day. From the daily menu, (Which is Phenomenal), to the open feeling you get when touring the building, and the genuine cheerfulness of the staff, I can't imagine my dad being more happy.

We toured this location when we were looking into options for a loved one. It was a nice clean place, and the staff were all very friendly and helpful, but it did feel a bit institutional compared to others that we looked at. This was a nice enough community, but we didn't think it would be the best fit for our loved one.

We chose Rockport because of the value, the price, that's why we initially checked it out before any of the others because of the price and then we realized that it was really nice and clean. The only complaints they have is the food. When we first visited we tried the food and it was okay but I guess they're saying it's getting worse. We haven't spoken with anyone about it yet, but they're really really disappointed in the food and they're saying a lot of other people are too. I wish they would have an activities person, or a couple, that really goes around to people and knocks on their door and encourages people to get out and do things. My mother in law sits in her room with the curtains pulled and sits there all day; if they had people that would really encourage them to get out and do things that would be great.

liked

Staff very helpful and welcoming. The place was very nice.

The apartments are spacious and clean and the community was homey and welcoming. The Administrative and Front Desk staff are wonderful and many of the staff members are extremely kind, gentle, caring and attentive. There are, unfortunately, a select few staff members in key positions that are snippy and rude which may be because the facility seems to be understaffed. Overall a good place.

The CNA's are excellent and the activities are plentiful, fun, stimulating, and enjoyable. they serve a Mediterranean diet, which is helpful for memory. Seasons is still experiencing growing pains. They have not been open for a year yet and they are still in the process of getting the perfect staff. There has been some turn over in important staff and this affects the care level of the residents

We toured this community when we were looking into options for my loved one. This community was a nice looking place, very clean, and the staff were friendly. I really appreciated that they were direct and upfront with us that the care needs of our loved ones were a bit beyond what they could provide.

Added montnhly services can add a lot to the bill.