Continuum Courtyards, LLC

I like that it is a small community and the staff is very caring and friendly. My mom likes the food. Everything is on the first floor so we are able to do window visits during Covid-19. They also have outdoor space for the residents to use.

My brother and I both really liked The Courtyards. We have asked them to assess mom and hopefully she can be moved there. The place is perfect in so many ways.

The Courtyards Senior Living is a great community. They have hardwood floors throughout the entire building, no carpet. The place is always kept very clean, never smells like urine or anything bad. The food served here is good and in good portions. Overall we would recommend this place.

Administrator [Removed] answered all of our questions and gave us a tour of their facility. The building and grounds are very nice and have a good layout. The open kitchens and home-like sitting area do not look institutional. They are offering serious dementia care. They will be doing an assessment for our Mom this week. (October 31, 2016)

We're very pleased with how things have turned out at The Courtyards! It's a nice looking clean place, and it has a very comfortable homelike atmosphere. The staff is friendly and accommodating, and I really appreciate that if my Dad ever has any issues all I have to do is ask and they're always happy to help! I would highly recommend the place!

We are very pleased overall with our experience with The Courtyards at Johnson City, I'd give them high marks across the board! The guidance they provided during the touring and move-in process was top notch, and really reduced the stress of the whole situation. The community itself is clean and well kept, and the staff all seem very friendly and helpful.

They were really good to my mother. Unfortunately she is too far gone to participate in any of the activities or anything like that, but she liked it and I was pleased. It was a very clean and nice place with excellent friendly helpful staff. I would recommend The Courtyards at Parkway.

They have been simply great! They really worked with us to get mom in there. Tonya, the administrator, has been absolutely wonderful in helping us out, with financial and logistical matters. The ration of staff to residents is exactly where it ought to be. Mom has been in other assisted living facilities, and this one is definitely the best!

The Courtyards have done an excellent job so far, we're very happy with them. I'd give them top marks across the board! My loved one had a very difficult transition to this style of living, and the staff here were very patient and knew just how to handle things. It's been a very good experience, and we would recommend them to others looking into senior care in the area!

The Courtyards Senior Living Assisted Living Facility is TOP NOTCH! I encourage everyone to look at their website and their Facebook to see first hand a beautiful home with a very caring and active community. [removed] [removed]

The friendliness is a 6 if I could give it to them. They have activities all during the day for the residents. I usually stop by in the evening after work. By this time, everyone is pretty tired. So that could be a reason the participation level is down on activities. The staff does their best with activites in the evenings and they try to include everyone. They play bingo, listen to music, work puzzles, play games, and color. The Courtyards will celebrate one of the residents each month. They get a sign to hang on their door designating them as Resident of the Month. During that month, there is one day set aside to celebrate "the resident." They get their favorite meal served on that day and they have cake -- so it's almost like a birthday party! The staff also displays a bio of the resident so other people can get to know that person. The Courtyards is smaller. 18 people is their max per building. The main living room at West Parkway is a huge sun room full of windows and floods of light. It's very open and airy. That opens into the dining room. They don't have a very large area for the residents to go outside and it may not be completely secure for the wandering resident. That's the only thing I have found lacking. Overall I could not ask for better, more caring hands for my Mom.

They have been a blessing! They are loving to her. They check for UTI's on a regular basis which is SO important as that causes dementia patients to fall & have confusion. They found she got one & she got treatment right away. That is why I moved her because the last place let her live with that for a month! It is sunny and bright there. Mother is cleaner and has been like a flower blooming.

When we toured The courtyards at Parkway, we really liked the end of life program. The place was also very sanitary and everyone that we came into contact with was very nice and helpful. It was a great option.

They have been very supportive and helpful & full of kindness. I am optimistic that it is a great move for our Mother.

If you can afford somewhere else I would do that.

We picked this community, because it was the nearest location. It's a very quiet, restful environment, with helpful employees. I would recommend to others.

When it comes to the activities there have been budget cuts and not enough staff to allow for off campus travel. Bingo seems to be the only thing they do. There was a change in directorship. She came from the nursing side and is very kind, but administrative/communication is not her strong suit. This could definitely be improved as well as in-house activities/ visitors. For the most part it is small and very personal which is a blessing, but one or 2 more staff will be helpful.

My sister looked at their facility in Johnson City and liked it a lot. We needed something less expensive than, another facility due to funds rapidly decreasing. Courtyards also will take Medicaid if funds deplete I feel that she is safe and taken care of. I would recommend to other families.

We have been thankful that Courtyards has been a great home for my mom. I believe everyone faces challenges in the transition to assisted living but the staff at Courtyards has been very responsive to all of our requests. They do a difficult job in the best of times and we've seen them step in when times are tough. We know our mom is safe, cared for and has settled in nicely to the Courtyards.

Our family had an in person tour, and it was a nice community and a nice tour experience.