Constant Care Management

I have had many conversations with The Director and visited with her a month ago; I am considering this facility for occasional day care, not long-term care due to its location.

We chose Grand Brook because of the level of care that they provided and it is a very nice facility. There are fewer residents so the resident to staff was better. They have a range of room sizes, the one that she is in is more than adequate for what she needs, we may even be downsizing. they do also have shared rooms available as well. They are aggressive with their covid protocols to keep residents safe. I would recommend to others who are looking.

We like that it is a smaller community, and especially this year they have just been amazing at adjusting to everything going on. We really have to say that we could not be happier. Our only concern through the year is that some of the staff has changed.

After touring many facilities, we found Grand Brook to be exceptional. The whole building was for memory care, not a locked down wing in a big facility, truly a beautiful place to call home. Staff is AMAZING, you can come and go as you please at any time of the day. You can have a meal with your loved one, beautiful out door setting. Just can't say enough good things about this place.

My mother-in-law has Alzheimers and is currently living at Autumn Leaves of Carrollton. She LOVES it there. They take her on outings and she participates in all kinds of activities. Friday afternoons they do Karaoke and the families are encouraged to come and participate with the residents. Families are welcome to participate in any of the activities that they do with the residents. The staff is very friendly and my mother-in-law consistently comments how "nice they are here." The only issue we've had is their laundry service. They keep misplacing her sheets and comforter, but they are always willing to look for it when it turns up missing.

Our family was totally taken by surprise by my Wife's diagnosis of Dementia. We scrambled to find out as much as possible about the disease. We were advised by Medical personnel to seek a facility where she could be properly cared for in order to give me, her husband, some relief. Our search ended when we came to Grand Brook. None of the other facilities were as well taken care of, comfortable or had that "homey feeling" of being welcome there. The personnel, from the Administration to the facilities upkeep persons were all friendly and supportive. Questions were answered and fears removed. We have been using Grand Brook for many months now and have no complaints. They take excellent care of my wife, she enjoys being there and looks forward to each visit. I trust the staff because they have been very reliable and honest. I would highly recommend Grand Brook to anyone needing to find a good facility to care for their loved one.

I moved my mother who is 95 into Grand Brook, Fishers Indiana over a month ago. She has had dementia for the past four years. We had her in a different facility for over a year and were not pleased. So we moved her to Grand Brook. What a wonderful facility. The people are great the care is great the food is great I recommend them highly for anyone with memory care needs. It is a small facility. And a very bright and open facility. The courtyard will be beautiful this summer. They have a kitchen where they cook the food so that the residents can smell it cooking right there where they are eating. Everyone is trained As I said I would recommend it highly if you’re looking in this area.

Mom has made friends and is happier than she's been in a long time.

Out of all the places I visited, I liked this one best of all for my husband with dementia. We are truly like family now, and although every place has their issues & concerns, Autumn leaves staff will work with & fix any issues we may have. Always a great atmosphere & fun activities for the residents as well as family events. The food is delicious as well as nutritious & they make sure they get what each resident needs, I’m really thankful I found this place so I can relax & know my husband is well cared for.

My dad was actually at the Grand Brook at Allen, not Garland, but our experience was wonderful! I would highly recommend all of the Grand Brook Memory Care facilities to anyone who needed them. My dad was seen and valued as an individual, not just another resident, and all the residents were treated this way. Their needs were met according to what they needed as an individual not in a generic manner. They were always treated with dignity and respect. It seems that Grand Brook seeks to hire staff with a heart for people with memory care needs and this makes a huge difference in the care each person receives. No place is going to be perfect but my concerns were always addressed in a prompt manner and with my dad's best interest at heart. The facility is open, beautiful, and clean and very much has a family-like atmosphere. The smallest details are attended to and considered in all aspects whether it be the residents' needs, their rooms, the food, dining area, and/or group areas. Our entire family loved Grand Brook at Allen and those who visited my dad were very impressed. The last 6 months of my dad's life were very happy ones because of the care he received at Grand Brook at Allen! I would highly recommend Grand Brook to anyone looking for a place for a loved one with memory care issues.

What sets Stoneybrook-Garland apart from any other facility is the incredibly consistent care, genuine concern for your loved one and friendliness of their caregivers and staff. My mother has been at Stoneybrook for three and a half years and the other impressive part of our experience has been the unusually low employee turnover on their caregiver staff. Probably more than 75% of the caregiver staff that was there when we came to Stoneybrook are still there today, three and a half years later. The three questions I always ask my mother each time I visit are (1) is everyone being nice, (2) is the food still good, and (3) do you want to move somewhere else? She always responds yes, yes and no, this is my home.

My husband and I are very satisfied with the care our loved one receives at Stoneybrook Memory Care. Margaret never had children, but we have been close friends for about 50 years. Her family lives in California, and are unable to care for her needs. So we are blessed to be her family here. We are so thankful that she is able to live at Stoneybrook. The staff and caregivers are so loving and kind, as well as very professional. We always recommend this facility to anyone who has a need.

Very friendly staff. Wonderful care for Mom. She enjoyed the other residents, and really liked the food. Great experience.

This was formerly an Autumn Leaves. Like Autumn Leaves, there were so many windows and lots of light. The courtyards were pretty. Almost all of the residents were participating in the scheduled activity. I appreciated the fact that dining was divided into three sections based on the level of care needed. Since my dad needs help in the shower, I liked the fact that the shower is not located in the room. The rooms were also a really good size. Most of all, the staff really seemed engaged with the residents. Cost was about the same as other similar facilities, but the difference was the cost is all inclusive.

Mark has been there over a week now at Stoneybrook Memory Care of Mckinney. I can not say enough good things. Staff are wonderful. I am there almost every day, and the staff are so good with the residents. So very pleased. Hard to put a spouse in a home, but know he is now safe. Thank you all. Brought in our two grandaughters, ages 4 and 8. Staff were so good with them and the residents were so happy to see young people. Made me happy. I am trying to remember the resident's names. All of them are so kind and seem happy. So many activities also!! Did not realize that they are still so lucid. Good for them!

We experienced a complete dropoff of services at our mom's former care facility and had to get out. Grand Brook was at the top of the facilities we toured. There were bumps at first but now that some of the staff has been restructured, we have been truly pleased and enjoy the activities that open to mom.

The staff are great and easy to work with. My only issue with the entire facility is their entry exit policy as you must be given access to enter and to leave via a code which only the staff may key in to the pad by the door. I do understand this is for security purposes but it has led to many instances of having to wait quite a while for entry or to be let out. This is a corporate policy which needs to be addressed. It was built and designed entirely for memory care patients. There's no gradation in levels of care. She has lots more physical freedom to go about throughout the facility and it's not a large population.

What our family likes the most about the Grand Brook Memory Care community is that it is specialized in memory care and it is a smaller community. Based on the experience we have had so far, we would recommend them to other families.

These are my ratings to date - it is difficult to rate as this is the first time I have had a loved one in a facility and I have nothing to compare it to. However I would recommend the Grand Brook Memory Care of Grand Rapids to other families.

Good experience and will use them again. We picked this community, because it was relatively close to home and was impressed by what I saw. I would recommend to others.