Constant Care Management

I would rate them higher than 5 if I could. They are number one in the state. They have done a great job with Covid-19 keeping the residents safe. They have religious services. They have snack time. The food is excellent. They have entertainment coming in and a lot of activities and two activities directors.

Compared to a lot of places we looked at, this activities program is very comprehensive. The activities are everyday 9 am to 4 pm. They bring all the residents to the main living area and they have games, devotions, sing a longs, watch movies, and read stories to them. We chose this community because of the activities center, the friendliness of the staff, and the enthusiasm of the staff. The staff really love working there. I would recommend this community to other families.

Their administrative staff are wonderful and the communication was great. They always keep in touch with me regarding both medical and life concerns. . They seemed to have access to good quality resources outside of Grand Brook. The director and the head of nursing were really good, The caregivers seemed stable there and they were caring and kind. We toured 6 or 7 places, but we liked the homelike environment the residents seemed better cared for and engaged in this community. The community was beautiful and the room sizes were spacious with several floor plan options.

I am very impressed with the care and compassion my husband receives at Grand Brook. It has been a difficult adjustment for both of us, and every member of the staff has gone the extra mile to make sure he is happy, safe and cared for. The facility is beautiful, and I know he is in the right place.

I am very impressed with the care and compassion my husband receives at Grand Brook. It has been a difficult adjustment for both of us, and every member of the staff has gone the extra mile to make sure he is happy, safe and cared for. The facility is beautiful, and I know he is in the right place.

I am very impressed with the care and compassion my husband receives at Grand Brook. It has been a difficult adjustment for both of us, and every member of the staff has gone the extra mile to make sure he is happy, safe and cared for. The facility is beautiful, and I know he is in the right place.

After looking extensively for a Memory Care facility for my mother, I chose GBMC of McKinney. I looked at 9 other places before deciding. After interviewing multiple staff members and family members of residents, the choice was easy. What I heard from them has been borne out since my mother's move around 4 months ago. The caring and competent staff here is what makes the difference. The Director is special and does not sit in her office with the door closed. She is very accessible, hands-on, and very kind. The same can be said for the RN. They both put a LOT of energy into making sure the residents are getting the best care. The rest of the staff is equally competent. When looking at other facilities, I found a number of them were newly built, but the staffs at those places just didn't compare very well with Grand Brook's. Also, though Grand Brook's building is not new, I didn't want to make the mistake of choosing the building over the care. Therefore, my choice was easy. I highly recommend Grand Brook of McKinney as the place you can trust leaving your loved one at their most vulnerable time in their life. Note: if there is a negative, the only area which could use some improvement is in the facilities maintenance department. This is hardly worth mentioning since the actual care is so much more important.

We have visit a dozen memory care facilities and decided to send my dad to Grand Brook Memory care of Mckinney for respite stay while we were out of country. This is first time for my dad to stay outside of home, his Dr. pre-caution us that it could be very challenge and frustrate to him. But it turned out a real good experience, they took good care of my dad, work above and beyond than our expectation. Grand Brook Memory Care is run by compassionate and caring professionals. From both management team like director [name removed] to staffs like [name removed] etc, they are the heart-felt acts of people who truly care and willing to help the families. We are so happy to send my dad to Grand Brook Memory care of McKinney, now we use them for day and respite stay as needed that give us a peace of mind.

My Mother lived with me for many years. When I was no longer able to give her the care she needed, the Executive Director and Director of Healthcare actually came to my house to evaluate Mom. They built a rapport with her and helped make her transition seamless. The care at Grand Brook is beyond my expectations. The food is fabulous and we are always welcome to come and eat with Mom or bring in Mom’s favorite meal. The facility is clean and has a nice layout. The staff is very friendly. They encourage residents to participate and never force anything upon them. Mom has so much more stimulation with the daily activities and exercise classes tailored just for her than I could have provided for her at home. She has actually made new friends. The Nursing care is excellent. They are always available for any concerns or questions I might have. Grand Brook welcomes family's to continue to be involved with our loved ones. I highly recommend Grand Brook in Grapevine for anyone who is looking for a nurturing environment that truly cares for the residents and their families.

My mom has lived at AL for 2 years now and we feel so relieved to know she is in a safe environment. She was [removed] in a previous memory care facility that was TOP rated, well known and very beautiful. AL of Carrollton is quite a bit further from our house, but it's so worth the drive every day to know she is safe, well cared for, and in a lovely home setting with a gentle, loving staff, wonderful activities, terrific food and a welcoming environment. We love the caregivers, administration, activity directors, chefs, the front office heroes, and the maintenance man and the housekeeper (who have both been known to grab a spoon and feed residents who are struggling to feed themselves). AL of C is truly a family taking care of family. I can't thank them or recommend them highly enough!

I am absolutely thrilled with the care my mom gets at Grand Brook. It was scary to move her from the skilled nursing home where she was living when they were unable to deal with her memory issues. [Names removed] at Grand Brook made me feel confident I was making the right choice. I can't believe how easily Mom made the adjustment, and I know it's because of the cheerful, helpful staff. Grand Brook really cares about its residents and I would not hesitate to recommend it to anyone who is looking for the best care for their loved one.

I am so thankful I found Autumn Leaves. They treat my husband wonderfully, and I finally have my life back after moving here. I never want to pass up an opportunity to express my feelings regarding these communities, and I am so grateful for autumn leaves. I would absolutely recommend it.

Grand Brook has been a really great experience for us so far. The community is small, and I feel the care is much more specific to my loved one's needs. The small size of the community allows the staff to tend to my loved one's needs more, and she seems very happy there. The food is really good, and the cook seems very aware and very caring about each individual's needs. There are a lot of activities here, and they do a lot to involve the families, which I like. One thing I did notice upon first visiting the community is that it's very clean, and it feels like someone's home. It's well kept and comfortable, and I would recommend it.

This review is based on first impressions of touring. This community is very nice and laid out like a very large older home with one main activity room and multiple activity nooks and eating areas. I really liked this community and the executive director and staff members I met. However, it was at the upper end of our budget and not conveniently located for our family. I would highly recommend this community to other families to consider.

This is a great community for the care for my mom.The staff are attentive and caring to her needs. The menu is good and she is happy with the variety of the meals. They have a lot of great activities for her to participate with the other residents. We would The community is clean with a nice environment for her to enjoy.

They have surpassed all of our expectations! Because I am in another state, they personally escorted my mom to their community, paying for all of their own travel expenses. Most important to me was their willingness to take on her behavior that could often be quite challenging. They are keeping in contact with me and graciously send me photos with my mom and her friends. Each of the staff is wonderful with her. They have activities almost everyday which have helped tremendously in calming her down and helping her feel at home. They are helping with everything, even with surgery that was unavailable in my state. I would recommend them to anyone seeking superior memory care for a loved one.

Words cannot express my gratitude to the wonderful staff at Autumn Leaves Carrollton. I had been struggling to take good care of my mother. From the moment she arrived, it was evident that she would receive excellent and loving care. They treated her like one of the family. When she transitioned to hospice, the staff continued to come to visit her and to help the family through the difficult times.

I'am very please with the community, and all the care they have provided my mother with. I do really like this community, they are really caring. The community looks great, everything looks very nice and clean. The staff is very caring, they have been super sweet. She is getting involved in the community. She enjoys watching the activities. The Food is fine, they are very accommodating with helping her eat. I'am very satisfied with the care they are providing her. I have never seen such a sweet staff. I would highly recommend this community.

Making the decision to place your loved one in memory care is so difficult for many reasons one of which is trusting the facility that you choose. Grandbrook Garland has been a God-send to our family. We are there unannounced a lot and have NEVER seen any behavior that at all made us question that the residents are well cared for and treated like family with great respect. I love that the staff "plays along" with whatever is on the resident's mind that day. I have personally witnessed the staff hugging and just sitting hand holding with residents. I am also impressed with how quickly the staff learns every resident's names, traits and their family members. I am always greeted personally and often hugged by staff members. Our sweet Mimi is so comforted and often lights up when a staff member enters the room...and while the account of her day is typically not accurate due to her declining abilities, she clearly loves the staff and refers to them as her friends. We couldnt ask for a better crew to help us all through this journey. Well worth every penny!

Grand Brook and it's staff have bent over backwards to make the transition for my mother in-law as easy as possible.They have been nothing but compassionate and caring. We had looked several places before deciding on Grand Brook. We definitely made the right decision.