Claremont Retirement Management Services

They have done excellent so far. I am very happy with them. The food is very traditional home cooking, which I find very appropriate for my loved ones. It's a more laid back home environment. The staff is outstanding. I would strongly recommend them to anyone.

It's only been a few weeks yet so it's still new, but so far it's going pretty good. The staff is friendly, and it's kept very clean. They have been very responsive. They have more entertainment than we need and they don't push them to do more than they want. She seems to be pretty happy with the food so far.

So far my brother and sister in law are very happy at Inglenook At Brighton. From what we are hearing it sounds like a lovely place. My sister in law is getting worse, which is to be expected with her Alzeihmers disease, however my brother is getting much better, and it takes some of the stress off of him to have the assistance.

The people are very nice. It is a very nice community to be with. It was the one we liked the best when we went out looing. The food is wonderful. They have chefs, not cooks. We’ve never had any trouble finding parking. I would recommend it.

Due to our Mom's health issues and complications, her stay at Ramsey Village was very short. However, in the short time that we were there -- we felt much caring concern for Mom's well being and ours. Thanks for providing that special touch that makes us all feel cared for.

They were wonderful, my mom was only there for a couple months, but they were very good.

you helped me so much in finding a new life. i chose Inglenook after going to all the places you sent me. I have been here for two weeks and it is very comfortable and I am happy. Thank you for all of your help.

This is a good community. Golden Pond is the best I have found for my loved one. I like that it is in more a neighborhood setting and not on a busy street. This building is next to a school, and it is fun to see the youth around on the community. The staff is very nice and accommodating to the resident's needs. I wish the community had more activities outside of the community. They do have weekly outings, I just wish it was more for my loved one. They have monthly meetings for the residents to voice what they would like to see happen more. The have a meal plan, a bistro, and more. I think overall it is an awesome place.

They have been amazing at keeping an eye out on mom. She was not at all happy to leave her home. They work constantly to keep her involved, watch out for problems, and anticipate where she will need guidance and interaction on their part. I'm sure we waited longer than we should have to make her move. They have made the most of it. Even dealing with her unhappy partner, that has complicated life immensely. Thanks so much to them for their patience.

We love it so far, it has been great and was what we considered the best in that area. In our search what we found with peninsula reflection is that it is a smaller community and it did not feel like an institution. It seemed like a little more personable, not hospital like. It does have everything necessary to care for someone in need of memory care. It is what we were looking for. The billing and invoicing are kind of confusing, an example would be that our bill is in conjunction with the long term care insurance and it is difficult to determine what has been paid.

from the time I walked in to the doors at Ramsey Village it has been a great experience!! My Mother is enjoying her stay with them which makes my job as a daughter so much easier. thanks for the organization--friendliness --- cleanliness -- the staff is awesome!!

My father and sibling and I love the staff!

The Staff is very friendly, and very, very receptive. The activities that they provide, seem to be pretty well attended.everyone of the staff are very good about dealing with the residents. The staff is very good about attending to needs and very receptive of questions.

Overall, my experience has been great. The staff has been marvelous and very attentive to her. Golden Pond was our second choice and we originally did not want to go with them as the hallways were very long and very dark. However, mother needed more care than our first choice could provide so we moved her to Golden Pond. That's my only complaint - put some of those new LED lights in the hallways.

It is a very old community and it is showing. There are some units being remodeled, but most are like stepping back into the 70s. I was not pleased with the state of my dads unit. He did have to make a last minute change, but the unit he moved into was what I have been describing as gross. Also, my dad did not receive his call pendant until three days after he moved in. He did fall within those three days while getting out of the shower and the grab bar came out of the wall when he grabbed it. They fixed it quickly, but it just solidified the fact that all the units need to be updated before someone gets seriously injured.

Our family had an in person tour and the tour experience itself was fine, the staff were inviting but everything seemed very disorganized with stacks of paper everywhere. They had said on the tour that they were in the process of remodeling - but from what we have heard it has been going on for years. The facility was dirty and when we had asked the residents if they liked living here or not you could tell the staff were very resistant to that and we got the impression the residents were not happy. Their dining room was very chaotic- they have a stage in the dining room that was full of storage and boxes which really threw us off. Most of the lights were turned off as well so it just was very dark and dingy. We toured in the middle of the day and we did not see any activities at all, it just seemed really depressing.

I visited Peninsula Reflections' facility and I was pretty impressed. I really liked the executive director there, I spoke with her many times. My biggest concern was security because my sister can be a wanderer. As I was going out the front door, I did notice something that turned me off. There was a stick sitting under the door to hold it open, and I immediately thought that anyone could walk into or out of the place. I never mentioned anything to the director, but that did shut me off from the community. I was really looking into this community and seeing that turned me away. Maybe they were bringing something in at that moment, but I just saw it as an escape route. Other than that, the facility was awesome and the director was really great. Peninsula Reflections was my second choice, but I chose another community instead.

Go try the food first. The staff do a good job of keeping an eye on my loved one.

We had a good first impression from Inglenook. The facility is bigger but is very nice and they seemed to have a lot offered. The reason we did not choose them was because they have threshold bathrooms and there is a patio off of the rooms that you would have to take a step down to get to. If you have a loved one with mobility issues this may not be the best fit.

There are different levels of care and this community seemed to fit. The communication is good between the staff and the families.