Golden Pond Retirement Community

This is a family environment community. They genuinely care for the people that they serve and they are willing to go the extra mile. They have activities like bingo, movie night, contest during different holidays, entertainment that comes in and more for the residents.

This place is horrible. Rooms are broken down and have cockroaches. Food is horrible and you have to eat when told. You lose all independence. The staff will not help and will demean your loved one. Please do not leave your family there. You will regret it.

My biggest regret is leaving my parent there. The pictures are nothing like reality. The rooms are broken down and have cockroaches. The cabinets and drawers are broken and don't work. The heater and A/C never work. The food options are very limited and you starve if you don't like it or don't feel like eating when told to. They don't follow needs such as soft foods or help cutting things. If you are not independent, you will suffer. They do not want to help people and will make it known. They don't answer the call button for hours. They won't help with mobility issues, so your family member will sit there helpless. They ridicule, mock, and demean residents and then try to convince the family that their family member is old and senile. The medicines are not administered properly, if at all, and medicines go missing regularly. Maybe this facility is okay for independent people, but if they need any assistance, please do not leave your loved one there.

Our family was able to do an in person tour and it was great, but it was an older facility. It is also close to 10 miles outside of Sacramento so the location was not ideal. However, they continued to follow up after the tour and were super helpful.

Overall the community was pretty good. I feel they were pretty average across the board. I would recommend this community to others.

My mom and dad moved in about 5 months ago. They are very well cared for by the Golden Pond staff. We are very please with our decision. Some of the other places were too big and we felt our mom and dad weren’t getting good attention from the staff at the other homes. They need more medical care now and are looked after well. Thank you Golden Pond staff for making my parents last years of life enjoyable! Sincerely, [name removed]

They have been amazing at keeping an eye out on mom. She was not at all happy to leave her home. They work constantly to keep her involved, watch out for problems, and anticipate where she will need guidance and interaction on their part. I'm sure we waited longer than we should have to make her move. They have made the most of it. Even dealing with her unhappy partner, that has complicated life immensely. Thanks so much to them for their patience.

Mom was not happy about leaving her home. The staff has been amazing working with her and there is so much to do she has settled in well.

nice facility, good food. unfortunately poorly administered, inadequate training for activities staff and leadership. Poor communication and follow through. No creativity in activities. Bus for activities breaks down frequently and no backup plan in place so activities limited or cancelled. Complaints have been voiced but no follow through, just lip-service.

I was looking for a place to live and came across Golden Pond, which reminded me of that movie with [Removed]. Unfortunately, I was unenchanted by the food and how dark it was. Just touring it, I could tell it would be too depressing for me to live there.

My sister is very happy being here. She is doing the activities and enjoying them. The staff is fantastic very kind and friendly and they are willing to communicate with me to let me know how my sister has been doing. She is eating all the food from what I have been told by the staff so I am assuming she likes it.I have found the community to be clean and well kept. I would recommend them highly.

My sister has been a resident for over a year. The staff is very helpful and friendly. Whenever there has been an emergency situation, they have responded timely and appropriate action was taken. They are very attentive to her individual needs. The apartments are the roomiest that we were able to find, with a very good amount of storage space. The food is adequate, and includes some very tasty soups. It is a very good value.

Everyone here is friendly and eager to help you with any question or problem . The rooms are nice and comfortable and easy to relax in. They also have a variety of events and activities you can partake in and enjoy if you wish.

The staff were extremely welcome and friendly. A very pleasant place but very long walks to rooms and it was clean but dated. Well within my budget. It is a possibility. Great amenities

Very nice, met a woman that went to high school in Cristobal! Too far from Elk Grove and had too many men working at dining for Mom.

Golden Pond has gone through some changes recently and with the new person in charge. These changes seem to be for the better such as 2 hour flexible dining hours for breakfast, lunch and dinner and having all residents of the independent and assisted units eat in the same dining room . More social activities and entertainment for residents. Tranportation expansions. More hands on from staff.

Overall, my experience has been great. The staff has been marvelous and very attentive to her. Golden Pond was our second choice and we originally did not want to go with them as the hallways were very long and very dark. However, mother needed more care than our first choice could provide so we moved her to Golden Pond. That's my only complaint - put some of those new LED lights in the hallways.

Nice place, well kept up. Good food and residents seemed happy. The hallways were too long though!Nice apartment, but bathrooms had no racks or storage for towels, etc

liked, very reasonable, next to Capital Christian, spread out, maybe too much walking......tour again