Bloom Senior Living

We have had a very good experience, so far. It is very clean and neat. Like all places needs some casual furniture inside and out. So good to get outside make sure enough staff is on duty especially on the memory unit. There is always room for improvement.

Much improvement in the care of their residents.

Friendly attentive staff. Nursing communicates with providers in professional manner! Promptly fashion.

It is one that makes a good attempt to cater to the many different types of people. Some who think their way is only way. I feel complete happy here.

Mom seems to be getting along with everyone at this community. I think the staff is great, however I do not think there is enough staff for the amount of residents. They are handling her medication. The maintenance staff are helpful. They offer daily activities and the staff are working on encouraging the residents to participate. Mom likes some of the food. The community seems to be clean and I would recommend it.

Harlan has been there less than a week so he's still adjusting. I couldn't be happier with his care a the "hotel" (his words). All of the staff are professional and caring. The whole area is very clean and inviting. My only disappointment is the food. It's delivered to the memory unit from the kitchen. Our first meal was cold, not luke warm, but cold. Other meals have been barely warm and not very appetizing.

We weren't there that long, just a couple of weeks. While we were there everything was fine. I don't have any complaints. I don't think there is anything to improve or be concerned about. It's a good place.

My mother is at Bloom at Belfair for about a month and a half. The facility is very well appointed and the staff and residents are very friendly, and there are many activities. On the negative side, you should know that the floor plans as provided prior to renting are not as indicated, for example the apartment we rented was shown as 460 sq ft, in actuality it is only 315. In addition, the brochure indicates that wifi is available and when asked we were told it would reach into the apartments, in actuality it does not and requires an addition payment of $80/month to the local phone company to bring broadband into the apartment. This is a significant expense for someone on a tight budget such as my mother. It is particularly annoying given that these are items that were considered in choosing between several places.

I was a brand new facility and it was lovely but I decided to choose a community where I already knew people who live there.

Beautifully clean and well-maintained community that we helped chose for my parents. Well balanced meals. They provide snacks and drinks for the residents between meals. They have plenty of activities available for the residents to participate. My parents were able to decorate their room the way they wanted to. The staff is very friendly and there seems to be good communication between staff and residents. I feel they are in a very safe environment.

Everything at this facility was just fine. The grounds are clean and the staff and residents seemed friendly. The price was not quite within our set budget, but I still would have been happy to place my friend here.

As in all facilities like this the bottom line is a factor and hinders paying or hiring enough staff and preparing and serving quality foods. It’s the problem with all for profit businesses. You always have staff that cares and works hard and staff that would rather sit and do nothing also communication is very lacking.

The tour guide let me know that on the weekends there is no available staff. I really liked that they were honest about this but, unfortunately this didn't really make me feel comfortable. Knowing that my mother would not have someone on the weekend to communicate with me if anything happened was not acceptable. It was an up-kept place but, they didn't really offer many activities.

They have activities every day for my Mother and this is what she needs with dementia. The food is wonderful and she is gaining all her weight back. The staff is very friendly and helpful and it is very clean there. I am very pleased to know my loved one has a nice place to live and can get the interaction she needs.

I'd say the care he received was adequate.

We would have to say the meals were not very good. Small portions and the food was not as advertised. It was more like school cafeteria food. The coffee bar that was advertised was non existent. Never any coffee, creamer, sugar or cups. It was a very depressing place.

It was a clean facility. It was good in the beginning but things changed towards the end. It was more expensive. We picked because it was close to my job. I'm giving these numbers because it was the first place, it was a very tough decion putting my loved one here, and I don't feel like they were as compassionate with how I felt. I did not feel comfortable with my loved one being here.

I haven't given them high marks in some of the categories, but I also acknowledge that my family members and I may need to adjust our expectations when it comes to long-term care. Like any facility, some of the caregivers do a good job. That said, my biggest "complaint" is that they have not done a good job of communicating with us. I tried to contact the director of nursing several times to schedule an initial care- plan meeting. She didn't return our calls or get back with us when she said she would. By the time we met, our loved one had been at Kesslerwood for a while! I consider that unacceptable. When we finally met and went over our loved one's care plan, she was prepared and did a good job. I'd also say the staff hasn't done the best job communicating with us about our loved one's medications. Times when our loved one has fallen or had other issues, they've been prompt in making us aware of the situation. But when it's involved changing/increasing our loved one's medications, they haven't kept us well informed.

The response time from staff is very slow- even when I visit, I have to track them down. They were neglectful with the medication administration. They were not forthcoming about injuries received from an aide. Thankfully the hospice nurse was very informing, otherwise we wouldn't know anything.

This is a good community. It is safe and the staff are very helpful. There are three meals a day served to the residents, and there are choices for the residents to choose from. Lunch is the bigger. There are communal washer and dryers on each floor of the building. The resident is able to have a microwave in their apartment. Housekeeping once a week is included as well.