Bloom at Bossier

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The nursing coordinator and the wellness director have been very approachable and easy to reach. I have not had any billing issues or major complaints so far. They seem to offer a good amount of activities, and I've gotten to know the activities coordinator well. She's very personable and friendly. This is the first experience we've had with assisited living, and along the way I toured several different facilities. I was most impressed with Bloom because of the staff and directors, and it's only a few miles from where I'm located. Each time we've had any maintenance issues, like a lightbulb out or the AC needing attention, they've been pretty quick to respond, although that can depend on timing with weekends and such. During Covid, they've had some employees leave, which has affected things like timing of meals and laundry services, but those services are still there, which shows that they're trying. And I think that speaks volumes.

They were very helpful and forthcoming about information, and very cooperative. It's located in a nice area. The outside grounds could use a little attention, but my loved one's apartment and the general areas were very clean. It was just a great experience and an excellent value.

The rooms could be cleaner, communication was I would recommend this community to others.

Very nice. Will probably choose this one.

Junky facility. Stacks of old pallets and garbage bags, rotten pots, old appliances (heat/air units, fridge, etc.), discarded items throw behind the storage units. All visible from patio homes on back wing. Calling card for rats, snakes, strays. Needs a good clean up. Pictures available to support this review.

My mom is doing well and likes the community. The staff are attentive and punctual . They keep the community in good shape and clean. She is very picky eater but overall enjoys the meals. Mom is not typically a very social person but does seem to enjoy participating in some of the activities offered to the residents.

I love the staff that work at this community, they all have been wonderful to my mother and treat her just like family. She has been enjoying an occasional game of bingo as well as many outings with the other residents including the movies. The kitchen could use some overall help thought. They are very short staffed it always seems like they are running behind due to the amount of people working. They could also have more variation in the meals they prepare.

My mother is doing pretty well since her move to this community. Everything has worked out well so far, and I'am satisfied. This is a nice community. I know she is safe and in a good place. The staff is wonderful, they are taking good care of her and her needs. She is getting involved in the community with the activities they have available. She is very pleased with the meals. They recently had a wonderful Christmas party for the residents and their families, and the food was great. This is a great community, and I would recommend it.

The Bloom is by far the best community, I have looked at for my father. The staff is friendly, and helpful. The building is clean and beautiful. My father is very happy there. They are willing to accommodate on just about anything, and truly care. I will be recommending this community to my friends.

Building and grounds are beautiful. l met some staff members and found them to be warm and caring. Lunch was served and was very good and served attractively. All residents appeared content and comfortable.