Wyndham Court of Plano

Hope greeted me when I arrived for my scheduled tour. She was very gracious and patient in listening to my family situation and concerns regarding my mother. Hope was able to answer all my questions. The facility was clean and has a relaxed atmosphere. The residents that I encountered seem comfortable and pleasant. They seem to have a nice rapport with the staff. I was pleased with the facility.

The staff itself was the reason that we chose Brookdale. They are so sincere and caring. They even visited my loved one in physical therapy before we even made our decision. They personalize the care to make feel like family. The food there is great, and my husband and I love the cookies!

My mother really likes the meals provided in the Brookdale. She says they are much better than the place she was at before. The lady that helps me from the administration has been very good if I have any questions or concerns she gets back to me right away. We are happy with the way things are going so far.

This is a nice facility, and my tour of it went well. Everything appeared to be clean, and well maintained. The staff was kind to my family, and myself. It was a pleasant experience. There were many factors that played into where to move my father too. Unfortunately the location of this community was too far for us to travel too.

Clean, nice appearing community, but a bit pricey. They do not provide transportation to dialysis and I was told that dialysis patients do not need a special diet. Unfortunately, these were deal-breaker items. The food that a dialysis patient eats is probably the most critical component of their healthcare ... other than the dialysis.

This is a nice community that is very. The staff was nice and caring. We were happy that our questions were answered. I did not see activities that could be offered. The menu seemed to be appealing. The community was nice and clean. I did want a bigger community, but would suggest families seek there own opinion for care. \

The community has been a good fit for my mother in law. She is still getting acclimated to the place, but they take very good care of her. She has a steady nurse that helps her and tends to her needs. The building is always kept very clean, no complaints. The only time I have tried the meals is when we first moved into the community. They were very good and portioned well. I would recommend this to anyone looking for a good comfortable place for their loved one.

I had a nice tour of this community. My tour went well, this is a nice community. The staff was friendly and kind. They were informative and answered my questions. Location was a main factor in deciding where to move my mother too. This community was a little to far for our families to travel. This is a good community with friendly.

I am happy with the care that is provided here. I had our first meeting with the staff. I suggested they make home cooked meals, food that is familiar to the residents. I would really liked to see a change. I have also heard other Brookdales provide transportation, this place only helps if it is once in awhile appointments. Otherwise my dad is attempting some activities and the staff have been wonderful.

The tour of the community was wonderful, the complex was kept very clean and the bedrooms where beautiful. The staff answered all of our questions in detail and where very informative with the information they provided us. I would defiantly recommend this facility to any family in need of additional care.

We would drive farther away just to avoid going to this community. We did not like the way the staff interacted with some of the residents. The rooms they showed us belonged to residents that still lived there but were not currently home. This community is terrible.

When i went to tour the community they were actually in the middle of a shift change. All of the residents just seemed to be all over and they didn't know what was going on. It was a very hectic atmosphere. I thought it was clean and the staff were nice with me. I did notice that there was also a very strong odor to the community. I would recommend they tried paying more attention to the residents during a shift change, so they won't be very confused.

Everything is working out pretty well for my mother here at this facility. The have a lovely staff here, they have been very friendly and accommodating. She is participating in some of the activities they offer. She hasn't complained about the food, so I assume its good. They are providing her with great care. It is a kind community and I would recommend it.

An older community but well kept up. Staff goes out of their way to be helpful. Feel like my family member is in good hands.

The Brookdale staff understands they make a daily difference for our loved one. What truly matters is quality of life that is happy & secure for Mother. The individualized attention given is key to this end result.

SIgned agreement and took our money then cancelled at last minute when I was traveling w my mother to Texas. Stress was great on family due to their actions. Still have not recieved all of what was paid.

We toured this community while looking into care options for a loved one. Brookdale was an extremely nice looking facility, and the staff all seemed very friendly and professional. However, it was also very expensive, and not in the price range that we were looking in.

liked the facilities and the price for the double room and that they will be able to meet his needs regarding 24 hour care is great. I'm hoping he recovers enough to take him to Encore 3 -5 days a week for companionhip & mental stimulation.

1. Some of the most caring staff--across the board--we've met in any facility. 2. Superb rates. 3. Rooms a little on the small size although the one we visited was empty.

The Brookdale Plano is a very good place and the staff is very friendly and caring. Great Location and the facility is clean and safe. I would recommend it to others. Great place to be.