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Westgate Hills Rehabilitation and Healthcare Center

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10 N Rock Glen Rd, Baltimore, MD 21229

8.0
Review score
55 reviews
Add review
8.0
Review score
55 reviews
5 star
32%
4 star
27%
3 star
16%
2 star
5%
1 star
20%
See all reviews
5.7
Review score
2320 reviews
37 facilities
For more information about senior living options:
(866) 374-4058
Westgate Hills Rehabilitation and Healthcare Center
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Westgate Hills Rehabilitation and Healthcare Center
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Marcelus B
-
Resident/client
5.0
Ms Liz
My grandma passed recently and her concierge Ms [name removed] was so thoughtful, helpful, and supportive that I honestly don’t think I could have gotten through it without her, and I just wanted to say thank you so much for helping me keep [name removed] comfortable and smiling until her

About the facility
Westgate Hills Rehabilitation and Healthcare Center

Westgate Hills Rehabilitation and Healthcare Center in Baltimore, MD is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Amenities
at Westgate Hills Rehabilitation and Healthcare Center

Healthcare Services

  • High Acuity Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care

Room Amenities

  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered

Community Amenities

Common areas

  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas

Services

  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Activities On-site

Compare

Westgate Hills Rehabilitation and Healthcare Center
Westgate Hills Rehabilitation and Healthcare Center

10 N Rock Glen Rd, Baltimore, MD 21229

Sunrise of Pikesville
Sunrise of Pikesville

3800 Old Court Road, Pikesville, MD 21208

Charter Senior Living Towson
Charter Senior Living Towson

6451 N Charles St, Towson, MD 21212

8.0
Review score
55 reviews
8.0
Review score
55 reviews
5 star
32%
4 star
27%
3 star
16%
2 star
5%
1 star
20%
9.7
Review score
52 reviews
9.7
Review score
52 reviews
5 star
45%
4 star
37%
3 star
12%
2 star
2%
1 star
4%
9.5
Review score
66 reviews
9.5
Review score
66 reviews
5 star
50%
4 star
41%
3 star
9%
2 star
0%
1 star
0%
8.2
Review score
59 reviews
8.2
Review score
59 reviews
5 star
47%
4 star
27%
3 star
15%
2 star
3%
1 star
8%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Westgate Hills Rehabilitation and Healthcare Center

8Review score55 reviews
8.0
Review score
55 reviews
5 star
32%
4 star
27%
3 star
16%
2 star
5%
1 star
20%
Marquis Health Services
5.7
Review score2320 reviews37 communities
Write a review
A Place for Mom has scored Westgate Hills Rehabilitation and Healthcare Center with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Westgate Hills Rehabilitation and Healthcare Center has 55 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.5
Friendliness
3.4
Care Services
3.4
Staff
5.0
Meals & Dining
5.0
Activities
3.5
Value for Cost
3.4
A Place for Mom has scored Westgate Hills Rehabilitation and Healthcare Center with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Westgate Hills Rehabilitation and Healthcare Center has 55 reviews with an average "overall experience" of 3.4 out of 5.
Parent company
Marquis Health Services
5.7
Review score2320 reviews37 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 55 reviews
Marcelus B - Resident/client
Nursing Home
January 10, 2023
5.0
Ms Liz
My grandma passed recently and her concierge Ms [name removed] was so thoughtful, helpful, and supportive that I honestly don’t think I could have gotten through it without her, and I just wanted to say thank you so much for helping me keep [name removed] comfortable and smiling until her last day, God bless you????
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Nursing Home
May 21, 2020
0.5
Unhappy
They do not answer the phones after business hours if you wanted to check on love one. The call bells are always on to long clients ask visitors for help. They always seem to be short of staff. The weekend staff are very careless is it because no one in admin is there.
Cleanliness
2.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2.5
Family member - Family/friend
Nursing Home
April 28, 2020
0.5
Devastated
Very sad to know how my grandmother was treated. She is traumatized. She was NOT taken care of properly. She called us crying quite a few times. Miserable experience. It was very difficult to get an explanation, matter of fact, we never got one. I do not recommend. She was not bathed for days and days.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Nursing Home
March 31, 2020
5.0
Verified Review
Review of Westgate Hills
My sister is doing very good and she is very happy with the people in physical therapy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
March 31, 2020
5.0
Verified Review
Review of Westgate Hills
I don't have any problems with Westgate Hills. They're doing perfect as far as I'm concerned.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
March 31, 2020
4.0
Verified Review
Review of Westgate Hills
Everything was good but I haven't spoken to my loved one's doctor.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
March 31, 2020
4.0
Verified Review
Review of Westgate Hills
It's not bad. It's a bit getting used to.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
March 31, 2020
2.0
Verified Review
Review of Westgate Hills
My loved one said it is the worst place she has ever been in.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Nursing Home
March 31, 2020
1.0
Verified Review
Review of Westgate Hills
The therapy was good.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Nursing Home
March 31, 2020
1.0
Verified Review
Review of Westgate Hills
My loved one has been unsatisfied with her entire stay at Westgate Hills. This includes both her therapy program as well as the nursing care she has receiving. She doesn't feel like she is getting anything from her therapy sessions. I would never recommend them.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Nursing Home
March 31, 2020
1.0
Verified Review
Review of Westgate Hills
My loved one got worse over the time she was here.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Nursing Home
March 31, 2020
1.0
Verified Review
Review of Westgate Hills
The service and techs are terrible.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Nursing Home
October 29, 2019
5.0
Verified Review
Review of Westgate Hills Nursing & Rehabilitation Center
My loved one said he like's how clean it is and he said the food is pretty good. But, once they forgot to give him his medicine.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
October 29, 2019
5.0
Verified Review
Review of Westgate Hills Nursing & Rehabilitation Center
It's good and they staff are helpful. They have been very communicative.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
October 29, 2019
4.0
Verified Review
Review of Westgate Hills Nursing & Rehabilitation Center
The facility is good and the staff are good but sometimes when I have a complaint it is not rectified or I have to tell them again. Other than that it is good and clean there. If the person can get around, it is a nice place to go. It is a challenge for my mom because it is hard for her to get around. They come to pick her up for therapy. I got a call from the social worker but I am trying to reach the doctor.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
October 29, 2019
3.0
Verified Review
Review of Westgate Hills Nursing & Rehabilitation Center
Overall, my loved one seems pretty satisfied with his care. They could respond a little faster at times. He doesn't complain too much. I would recommend it to someone who has a loved one that can communicate like my brother. Some people are friendly than others. I speak to everyone when I go there. They will only communicate if something happens.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Nursing Home
October 29, 2019
3.0
Verified Review
Review of Westgate Hills Nursing & Rehabilitation Center
It is an average facility. I really haven't spent too much time there but I will say that when I do go they have been very responsive with anything I have addressed with them. So far I would recommend Westgate Hills to a friend. To me, I think the meals are appetizing and look yummy. They are doing a good job addressing this issue.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Nursing Home
October 29, 2019
1.0
Verified Review
Review of Westgate Hills Nursing & Rehabilitation Center
The facility needs upgrades. The call button just turns on a light, so walking through the hall, they won't see it. Everyone I talk to is friendly, and they address situations that I bring up. The administrative side is on the ball. For the most part, everyone is nice and they try to accommodate.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Nursing Home
October 29, 2019
5.0
Verified Review
Review of Westgate Hills Nursing & Rehabilitation Center
It's clean, that's number one. It looks like a hotel. The food is good and the people are very friendly. They always say hi and smile. I think everyone was really nice and attentive. It was very, very clean. The room, it was clean. He said it was good and the menu looked good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
October 29, 2019
4.0
Verified Review
Review of Westgate Hills Nursing & Rehabilitation Center
She seems to really like it and what I see is the progress in her from the therapy. I will say that for the staff members that I have met they have all had a pleasant attitude and been helpful. All of them have really been friendly including the receptionist. The meals here are pretty standard for a place like this. She is not very happy with the meals. Their communication is excellent!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 55 reviews

Neighborhoods
around Westgate Hills Rehabilitation and Healthcare Center

See what the neighborhood has to offer and what’s nearby:
Westgate Hills Rehabilitation and Healthcare Center in google map

Frequently Asked Questions
about Westgate Hills Rehabilitation and Healthcare Center

A Place for Mom has scored Westgate Hills Rehabilitation and Healthcare Center 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (410) 317-4503 to reach a resident at Westgate Hills Rehabilitation and Healthcare Center.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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