Water's Edge of Bradenton

This place has really gone down hill since December 2022. A lot of people quit In The end of December and never got replaced. The rent went up while quality went way down.

All of our family members have found it to be very nice. It's generally always clean, and the aides are there doing their jobs. Overall we've been really happy. It's a good place, and we know that our loved one is well cared for. She's eating well and sleeping well. One area for improvement is the activities. I think they should have more activities, especially because it's memory care. But overall she's in very good hands.

I moved my mother down to Water’s Edge independent living facility in December from Pennsylvania.My mother has made many friends and is very happy in her new apartment. I visit quite frequently stay and eat dinner with her. The wait staff is excellent and the food choices are delicious. Waters Edge activities are wonderful. Especially the wine and cheese parties and the entertainment! It feels like one big happy family as everyone is so outgoing and caring. At Waters Edge. My mother is getting the medical attention she requires and they provide her with transportation to her appointments. The staff is very helpful and outgoing. I definitely feel we made the best choice for my mother at Waters Edge!

I visited 8 different independent living facilities and choose Waters Edge for my mother.Everyone we have had contact with are very helpful and courteous. She gets 2 meals per day and the food has been gourmet style and excellent.. the chef is very caring and comes out to the tables to ask how the food is every night. The staff have been extremely helpful and caring. The cleaning lady is very good. I am very happy that we choose Waters Edge. It is a gaited community and feel she is in a safe and caring community.

I would tell others to not put your loved ones here. They have no staff and the ones they do have are all temps and they do not know what they are doing. I was paying top dollar for the care and no one was checking on her. It was a horrible experience and I would never recommend them.

I would tell others it is a good place. The staff are very concerned and interactive with my loved ones. The food is more like cafeteria food than what my loved ones are used to. The community does provide a variety of meals.

Our experience was a nightmare and take my loved one out of the community immediately. The food was horrible and the smell was horrible. The floors was terrible, I've seen gas station floors cleaner. The staff was lying about daily living activities. The community was wanting us to pay more, since the meals were being delivered. The meals were being delivered because the community closed the dining room, so they had to deliver the meals to the residents. The director was new and you couldn't communicate with them. If you confronted them they were defensive. Other residents were leaving quickly. There is no communication and they wouldn't respond to emails. One meal was lasagna and rice. I wouldn't leave a dead dog in that place. The community wanted more pills of a medication and they ran short, and they should've had enough to cover a monthly supply.

The locations is really good, the campus is very nice. It is a combination of independent living villas, assisted living and memory care. The amenities are very nice, they have a separate town center with a movie theater. However with speaking to some of the residents the food could use some improvement as well as the quality.

The community does not require a lease and they have a healthcare service here where the healthcare professional comes to the community for any appts or if anyone needs to be seen. I would recommend this community to others

The friendliness of the staff members varies a lot. The help is good but the management is sometimes not consistent. If our loved one has an issue or needs help we do not know who to get into contact with. They do not answer phone calls or their emails. Pre COVID when it came to the activities there was not a lot offered to the residents. The food was a bad experience, it could use some improvements. We do know there is a new chef, but we still do not know if those improvements have been made. Our loved one has a lovely room with a nice view of a small pond. The layout is great and is very functional.

My mom is in assisted living there. The place is beautiful, her apartment is beautiful, its gated, there is good and safe walking. Nice pool, and library. Unfortunately the food is genuinely terrible. It was reasonably ok when mom moved in, but since the lockdown, its been really bad. No fresh fruit for ages. Lots of empty carbs. Unpalatable food. Mom has been spending $300-400/month on groceries...in a place that is supposed to be providing all meals. Mother and I spoke to the Director and the head of the kitchen, with specific requests: No pasta, no deep fried or breaded food, and please provide fresh fruit every day. These simple requests are not honored. Days after the meetings, I called mom and she was delivered a pasta main dish with a pasta side. i might expect this in a very low quality place, but I expect much more from Waters Edge, based on the beautiful facilities and the amount of money mom is paying. Others have made complaints to the Florida State ombudsman. I know that there has been turnover with the chefs, and the director recently left...perhaps let go. Other than the food issue he was quite nice and helpful. Recently residents who manage their own medication had locks installed in their kitchen cabinets and were instructed to lock up their meds. There is some talk of jewelry going missing too. The residents have been confined to their rooms and told not to visit with each other for the past 6 months. Activities such as they are, are in the morning, which is a bad time for older people. I don't know how other places have handled covid, but it has been very lonely and depressing for mom. I do like the place, but I can't recommend Waters Edge at this time. Maybe corporate will increase the food budget or they will hire someone who can provide decent food. At this point the food does not support health.

My parents have been residents there for two years and we can’t move them out soon enough. The food and amenities initially were top notch but the last year has gone from bad to worse. They have not been able to keep cooks, service workers or cleaning crew. Cold sandwiches have become the standard fare for dinners because they “have no cook” which is a step up from the raw chicken that has been served in the past. Neither the management nor home office have responded to resident complaints.

My parents have been there for two years. The quality of services and food had gone downhill immensely and any complaints to management falls on deaf ears. They have not had a trained cook for months and weekly apartment cleaning is non-existent. We will be moving our parents out as soon as possible.

Generally, it is very nice. The housekeeping in the dining room needs help. The food has been terrible lately, just the same meals over and over. The room size and layout of the community is good. They have common outdoor space as well as their own private Lanai.

Water's Edge is a nice place. The rooms sizes are good. The food is okay. They have an outdoor space for residents to use. They have a lot of great activities for the residents to participate in and they have a wonderful activities director.

Staff is exceptionally kind and friendly. Residents get along well with each outer and my mother has made some great friends already. The facility is fairly new and is bright and clean and well maintained. The only negative is the food quality and dining room staffing. Food is not cooked on site and portion sizes are small and sometimes dry and/or overcooked. Menu items are varied but some foods like steak are not available because it is assumed it is hard to chew. Mom enjoys a good stake and has all her teeth. For the premium paid they could do much better with the dining experience.

My mother was in the Water's Edge memory care facility for four months in 1919. We were charged the highest fee for her care. The staff was insufficient. She was forced to sit up in the morning in her wheelchair so that the staff didn't have to assist her when she was awake at night. She had white gold and silver rings and three watches that were ALL stolen. She couldn't report this because of her advanced dementia. The staff also stole the Ensure drinks from her personal refrigerator and the unopened carton of water bottles. This is a shameful facility that has no business touting themselves as a "christian" organization. They insist on charging us because of hospice items left in the room. My mother is now deceased. A very bad facility!