Brookdale Palma Sola

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We chose Brookdale Palma Sola because they were covid safe with no reports of any cases at the time and they worked closely with us and were accommodating based on what would work best for us. They were very good with communication as well. I want to give a special shout out to the senior staff member, she was awesome to work with from the beginning. Based on our experience, I would recommend to others looking.

This is a great place. They are very caring towards the residents. The room was very spacious. The food is not too good right now. They are supposed to be having a new chef this week. The community just started to go back to half capacity of the dining room. Most meals are still being delivered to the residents.

I was very happy at this community, and the care services would be a five plus, there were great. This community is decorated nicely, with great landscaping and it had a good overall feel to it. I would recommend this community to a family or friend.

I have looked at several different long term care facilities and Winterberry Heights in Bangor Maine is the best. My Mom and the rest of the Residents are getting the best care available. The staff is wonderful. [Name removed] makes sure of this.. Even before I had made my mind made up as what I was going to do, everyone was so friendly to us. The food is excellent and there is all type of activities for the Residents to do to keep them active. The are different people who come in to entertain...sing, play piano even schools have their students come in and sing and dance to entertain them. Believe me if I wasn’t happy with the care and respect that Mom was receiving she wouldn’t be there.

Just had my tour with [name removed] this morning. Loved everything about the facility and pricing. Unfortunately the menu is not what I expected to be served to senior citizens, many (maybe most) with high bp and cholesterol. I'm afraid I have eliminated this facility.

Just had my tour with [name removed] this morning. Loved everything about the facility, room options, and pricing.

Just had my tour with [name removed] this morning. Loved everything about the facility, room options, and pricing.

I am so comfortable with the care mom is receiving here. She really likes it here she enjoys the other residents and doing what activities she can. During the hurricane they sheltered in place had them in a safe area of the building they never lost power and were back in their rooms by night fall. The staff handled the crisis well very professional and I was appreciative of that. The staff over all is very kind the administration has an open door policy with the residents and families they are very responsive to anyone's concerns. Mom isn't a fan of the food but I have eaten here and I found the food to be good. The rooms are a little on the small side but mom is comfortable and that is what matters. The location is great very close to my home and is on my way home from work.

This is a wonderful community, and I had a nice tour of it. The staff was very kind, and helpful. My tour guide was informative, and answered. From what I saw the community was neat, and tidy. The experience went well over, but I did find another that was a better location for my family.

Nice facility, friendly staff, residents look like they are having fun