Brookdale Palma Sola

I would tell others looking into Brookdale Palma Sola to make sure you ask the right person to answer your questions or help with faxing information, etc. I still am not sure how to contact my sister's doctor although she has called me. Simple things are OK to ask the everyday aids. I would recommend this facility to other families.

The Brookdale Palma community is very clean and the staff members are very friendly. Our loved one reports back to us and always says how the meals and dining service is always great. We think the value for the money is really good and based on our experience we would recommend them to other families.

Being out of state it makes visiting difficult but the intake lady [name removed] was just fantastic and an absolutely gem to work with. Our loved one is really enjoying it there, and she always tells us we wont be able to find another community that could top the experience we are having wit Brookdale Palma Sola. When it comes to the activities they could switch up the routine and have more of a variety - our loved one really enjoys the exercise classes but its the same class every single day. Based on our experience so far we would recommend this community to other families

We are very happy with the experience and mom has improved since being here. [name removed] the sales gal was fantastic during the whole move in process. The facility itself is beautiful and we love all of the décor. Mom loves the activities and is actually participating in them. They bring in great entertainment as well. They have a hair salon on site and mom really loves getting her hair done every week. They have a little chapel where residents can go too. It is overall a very nice place and I would definitely recommend Brookdale Palma Sola to others.

We chose Brookdale Palma Sola because they were covid safe with no reports of any cases at the time and they worked closely with us and were accommodating based on what would work best for us. They were very good with communication as well. I want to give a special shout out to the senior staff member, she was awesome to work with from the beginning. Based on our experience, I would recommend to others looking.

This is a great place. They are very caring towards the residents. The room was very spacious. The food is not too good right now. They are supposed to be having a new chef this week. The community just started to go back to half capacity of the dining room. Most meals are still being delivered to the residents.

I was very happy at this community, and the care services would be a five plus, there were great. This community is decorated nicely, with great landscaping and it had a good overall feel to it. I would recommend this community to a family or friend.

I have looked at several different long term care facilities and Winterberry Heights in Bangor Maine is the best. My Mom and the rest of the Residents are getting the best care available. The staff is wonderful. [Name removed] makes sure of this.. Even before I had made my mind made up as what I was going to do, everyone was so friendly to us. The food is excellent and there is all type of activities for the Residents to do to keep them active. The are different people who come in to entertain...sing, play piano even schools have their students come in and sing and dance to entertain them. Believe me if I wasn’t happy with the care and respect that Mom was receiving she wouldn’t be there.

Just had my tour with [name removed] this morning. Loved everything about the facility and pricing. Unfortunately the menu is not what I expected to be served to senior citizens, many (maybe most) with high bp and cholesterol. I'm afraid I have eliminated this facility.

Just had my tour with [name removed] this morning. Loved everything about the facility, room options, and pricing.

Just had my tour with [name removed] this morning. Loved everything about the facility, room options, and pricing.

I am so comfortable with the care mom is receiving here. She really likes it here she enjoys the other residents and doing what activities she can. During the hurricane they sheltered in place had them in a safe area of the building they never lost power and were back in their rooms by night fall. The staff handled the crisis well very professional and I was appreciative of that. The staff over all is very kind the administration has an open door policy with the residents and families they are very responsive to anyone's concerns. Mom isn't a fan of the food but I have eaten here and I found the food to be good. The rooms are a little on the small side but mom is comfortable and that is what matters. The location is great very close to my home and is on my way home from work.

This is a wonderful community, and I had a nice tour of it. The staff was very kind, and helpful. My tour guide was informative, and answered. From what I saw the community was neat, and tidy. The experience went well over, but I did find another that was a better location for my family.

Nice facility, friendly staff, residents look like they are having fun

My father is enjoying his time in this community. It is a nice facility, and I'am comfortable with his move here. I know he is safe, and in good hands. They have a friendly, kind staff, and they have been helpful when needed. When I visit everything is nice, and well maintained. He loves the meals, the food is good. They offer plenty of activities for the residents. He is doing good, and this has been a good move for him to this community. I would recommend it.