2600 Waldon Woods Dr Wyoming MI 49509
Bronze National Quality Award
-- Michigan facility recognized by national program
for commitment to quality care --
(Wyoming, MI) — Waldon Woods, a Meridian Senior Living property, has been recognized as a 2013 recipient of the Bronze — Commitment to Quality award for its dedication to improving the lives of residents through improved quality care. The award is one of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The program honors facilities across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities.
'In an age of changing health care, Waldon Woods has remained committed to prioritizing quality care above all else,' said Mark Parkinson, President and CEO of AHCA/NCAL. 'This facility is an example of the great things that can be accomplished when we commit to person-centered care.'
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.
The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers' expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained Examiners reviews each Bronze application to determine if the facility has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality award, Waldon Woods may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver - Achievement in Quality award.
'This award is not simply a plaque that facilities hang on the wall and forget,' said Ed McMahon, Chair, AHCA/NCAL National Quality Award Board of Overseers. 'Facilities such as LifeHOUSE Waldon Woods receive this award because they're committed to the constant journey of improving quality care.'
The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, by National Research Corporation. My InnerView represents the true voice of nursing home and assisted living residents, families, and employees with the most insightful quality measurement solutions and satisfaction surveys in the healthcare continuum. Waldon Woods was one of 361 facilities to receive the Bronze level award. The award will be presented to LifeHOUSE Waldon Woods during AHCA/NCAL's 64th Annual Convention and Exposition, October 6-9, 2013, in Phoenix, AZ
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A brighter community.
We toured this community. The environment was dark and they did not seem so friendly and my mom did not feel comfortable.The community was not as bright as mom wanted. They seemed to have a nice menu and the...
The staff here did a very nice job with our tour here, they took their time showing us around and they answered all our questions. There were a lot of amenities for the residents but my Aunt did feel that...
We liked it OK, the staff was very helpful and professional. It just was not what we interested in. [Removed] was very helpful. Thank you for scheduling the tour for us. I'll talk to you soon Sara Thanks...See all 20 community reviews
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