This is a great place in all areas. For us one of the biggest things is that it is close to our house so we are able to get to our loved one more frequently. They do have a lot of activities for the residents to do things in the community. The staff are great, the person who is in charge of my loved ones cottage gave us her number to contact her at any time. They are great with keeping us informed and letting us know if anything is needed.... Read more
Welcome to American House Jenison! This community offers assisted living, independent living, and memory care services in a serene setting. Residents can enjoy homey features like an inviting lobby, a country club-style dining room, and relaxing outdoor common areas complete with a lovely fountain pond.
The dedicated and caring staff of American House Jenison are committed to providing high-quality care while assisting residents with various activities of daily living. Care services include three meals provided each day, as well as housekeeping, laundry, and transportation. American House Jenison offers several different levels of care based on the needs of each resident, and can create customized care plans. These plans are updated regularly to meet all of the unique needs of residents as they age.
American House Jenison strives to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. Their state-of-the-art approach to senior living allows an opportunity to create a personalized touch of home for each resident while providing them with the personal care services they need. The staff also has a dedicated life enrichment director who is in charge of planning a wide range of cultural, social, and recreational activities, as well as...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
(40 reviews)
4.5
4.3
4.4
3.6
4.3
4.4
The care used to be excellent but over the last 2 years the quality of service and care have dropped down to the basement. My mother had to clean her own room and bathroom because of lack of help (realize that our monthly pay didn't change). In addition little thought was given to special diet needs with many times pizza or hot dogs were being served. Always the fruit was out of a can and never fresh. Many times showers were skipped because of lack of staff (once again, not our problem). The final straw was them sending us to collections for a three period AFTER she left the facility for one MUCH better. Don't believe their verbal word as they ONLY go by contract word. Too bad it has come to a pure money making facility instead of real care.
Response from American House Jenison
July 7, 2022Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
This overall has been a difficult time for my loved one in the community. The community appears clean; however, there was an incident with bed bugs. They try their best, and the community is nice. Most of the staff is good about answering questions or addressing my concerns. My loved one is not happy with some of the staff not listening to them and my loved one doesn't feel the staff value their opinion. I'm trying to decipher if this is my loved one or the community that is the issue for my loved one. The food has been good for my loved one and they seems to be happy with what is served. Some of the activities are spread out into different buildings. There is a hair salon for my loved one to get their hair done.
Response from American House Jenison
April 25, 2022Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. I know you are trying to decipher it is your loved one or the community, but please still feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
This is a great place in all areas. For us one of the biggest things is that it is close to our house so we are able to get to our loved one more frequently. They do have a lot of activities for the residents to do things in the community. The staff are great, the person who is in charge of my loved ones cottage gave us her number to contact her at any time. They are great with keeping us informed and letting us know if anything is needed.
Response from American House Jenison
April 12, 2022Don, thank you for your 5-star review of our community! We appreciate your feedback!
I highly recommend them!
Response from American House Jenison
February 28, 2022John, thank you for your 5-star review of our community! We appreciate your feedback!
The activities they have for the residents especially in the memory unit are great, they do a wonderful job.
Response from American House Jenison
February 24, 2022Thank you for your positive feedback and for taking the time to post this review!
I would recommend this community for your loved one. They could do a few more activities with the residents but other than this everything is good.
Response from American House Jenison
January 28, 2022Jason, thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.
I would suggest that you gage the staff that is caring for your loved in the first 3-4 weeks. If there are changes you would like to see I would suggest you speak up and see about making these changes for your loved one.
Response from American House Jenison
January 20, 2022Thanks so much for your feedback. We appreciate you being open and honest with us.
I would highly recommend the community, they do a great job. From the activities to the care everything is excellent. Some of the activities include: bingo, parties, parades, and more. The residents look like they are always having fun. The staff try to include all residents in the activities. There is a caretaker that will take time to read to my loved one.
Response from American House Jenison
November 1, 2021Denise, we love to hear about experiences like yours! Thank you for your review!
American House is very good care for our loved one, the staff members are very friendly. They are always willing to help our loved one with anything they need without having to raise a fuss. Covid has impacted the meals a little which is unfair just with speaking with our loved one.
Response from American House Jenison
May 26, 2021Tom, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
We were very please with just about everything there. I would HIghly recommend the American House. The food was very good. The room sizes and layout of the community was also very good. They have a patio, courtyard, and fountain for outdoor space for residents s to use.
Response from American House Jenison
October 7, 2020Randy, thank you for your review of our community. We appreciate your feedback!
In general I would recommenced American House. The family members need to stay very involved with their loved ones care.. There are only 20 or fewer residents in each building which is nice for residents to build relationships but is harder for activities to be brought to each building. American House would be better for residents in Independent or Assisted Living. Memory care staff is lacking in training. The memory care could use some stimulation for residents such as a fish tanks or bird aviary. It has gotten better but is a work in progress. I have never had an issue with how my parents have been treated, the staff has always been kind and professional.
Response from American House Jenison
July 13, 2020Thank you for your review of our community. We appreciate your feedback.
Too expensive by at least $300 with 1 BR starting at $1900+; 1 1/2 year wait; beautiful complex that mom would be happy in; offered no guidance for fiancial assistance.
Response from American House Jenison
January 23, 2020Thank you for your feedback. It's always our hope our guests have a great experience with us. Please reach our to our home office to discuss this further. We look forward to speaking with you!
Did a wonderful job of showing the place and considering the move. Thanks!
Response from American House Jenison
December 23, 2019Thank you for the 5-star review of our community! We appreciate your feedback.
My husband was at Willowood for 6 months and was very happy there. His care was great. He loved the activities that he was able to participate in. The care giviers were wonderful. He passed away at end of September. This was Assisted Living. My name is in for Independent when that time comes.
Response from American House Jenison
August 10, 2022Angela, thanks so much for your feedback. We appreciate you being open and honest with us.
This is a very nice community, and our mom liked what they had to offer her to better care for her needs.??
Response from American House Jenison
August 10, 2022Thank you for taking the time to visit our community! We appreciate your feedback.
Decent place for a loved one to live. Personal Rooms/dining rooms could use a facelift. Some verbally negative staff. Short tempered staff has been witnessed a bit concerning. Good food. Good activities except little for loved ones to do on the weekends especially Saturday's. Weigh your choices carefully before placing you loved one in the care of this and other companies
Response from American House Jenison
August 10, 2022Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
This is a beautiful newer community which is set-up for Independent thru Memory care. The inside is well set-up and the staff was very friendly they took their time showing us around, the rooms were nice and we had all our questions answered. There were a lot of different amenities for the residents to take part in and I would definitely recommend scheduling a tour here.
Response from American House Jenison
October 9, 2017Thank you for your 5-star review of our community! We appreciate you taking the time to tour with us and providing us with feedback.
We toured this community for mom's care. We liked the staff that was very nice. We wanted a bigger room for my mom. The activities would have been helpful and the menu seemed to be nice and a lot of healthy meals. We would suggest that families tour this community for the care of a loved one
Response from American House Jenison
October 9, 2017Thank you for taking the time to tour with us! We appreciate your 5-star reveiw of our community and appreciate your feedback.
My mother has recently made the move into this community and so far things are going okay for her. The staff have been helpful with the transition and I am comfortable with the care she has been receiving. The one complaint my mother does have is that the meals could be better quality. She does say the desserts are excellent but that they could use some improvements on the quality of dinners. I also wish they would have replaced the carpets before she had made the move in her apartment.
Response from American House Jenison
September 13, 2017Thank you for taking the time to review our community. We're glad to hear your mother is adjusting and are glad to have her as part of our American House family! Feel free to reach out to our office staff to address any concerns you may have. And our chef always offers alternative meal options your mother may enjoy. We appreciate your feedback.
The facility is new and has a lot of space for residents. The staff was very friendly and we would consider this a great place for our mom.
Response from American House Jenison
August 10, 2022Thank you for taking the time to visit our community! We appreciate your feedback.
See what the neighborhood has to offer and what’s nearby:
American House Jenison offers Studio and 1 Bedroom. Learn more.
American House Jenison has received an average review rating of 4.3 based on 40 reviews. See all reviews.
Call (616) 457-9815 to reach a resident at American House Jenison.
To reach a resident at American House Jenison call: (616) 457-9815
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.