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American House Jenison

8001 Cottonwood Drive, Jenison, MI 49428

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American House Jenison Entrance
11 Photos
11 Photos available
6 Floor plans
6 Floor plans available
American House Jenison in google map
Don M - Loved one of resident/client
5.0
Great place for mom or dad

This is a great place in all areas. For us one of the biggest things is that it is close to our house so we are able to get to our loved one more frequently. They do have a lot of activities for the residents to do things in the community. The staff are great, the person who is in charge of my loved ones cottage gave us her number to contact her at any time. They are great with keeping us informed and letting us know if anything is needed.... Read more

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About the facility American House Jenison

Welcome to American House Jenison! This community offers assisted living, independent living, and memory care services in a serene setting. Residents can enjoy homey features like an inviting lobby, a country club-style dining room, and relaxing outdoor common areas complete with a lovely fountain pond.

Services and Amenities

The dedicated and caring staff of American House Jenison are committed to providing high-quality care while assisting residents with various activities of daily living. Care services include three meals provided each day, as well as housekeeping, laundry, and transportation. American House Jenison offers several different levels of care based on the needs of each resident, and can create customized care plans. These plans are updated regularly to meet all of the unique needs of residents as they age.

American House Jenison strives to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. Their state-of-the-art approach to senior living allows an opportunity to create a personalized touch of home for each resident while providing them with the personal care services they need. The staff also has a dedicated life enrichment director who is in charge of planning a wide range of cultural, social, and recreational activities, as well as...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
American House Jenison is a community within American House properties. See all American House communities.

Pricing for American House Jenison

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at American House Jenison

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals

Room Amenities

Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Cable or Satellite TV
Air Conditioned

Facility Amenities

Transportation & parking

Resident Parking Available

Pets

Weight limit 16-20lbs
Dogs Allowed
Cats Allowed

Common areas

Indoor Common Areas
Barber Shop
Beauty Salon
Library

Recreational areas

Billiards Lounge
Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician

Memory care

Secured Community
Enclosed Courtyard
Outdoor Walking Paths

Activities

Devotional Activities On-Site
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

Reviews for American House Jenison

4.3

(40 reviews)

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Cleanliness

4.5

Care services

4.3

Staff

4.4

Meals & dining

3.6

Activities

4.3

Value for cost

4.4

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1-20 of 40 reviews
1.0
June 23, 2022
Anonymous - Loved one of resident/client
BEWARE - Going downhill rapidly!

The care used to be excellent but over the last 2 years the quality of service and care have dropped down to the basement. My mother had to clean her own room and bathroom because of lack of help (realize that our monthly pay didn't change). In addition little thought was given to special diet needs with many times pizza or hot dogs were being served. Always the fruit was out of a can and never fresh. Many times showers were skipped because of lack of staff (once again, not our problem). The final straw was them sending us to collections for a three period AFTER she left the facility for one MUCH better. Don't believe their verbal word as they ONLY go by contract word. Too bad it has come to a pure money making facility instead of real care.

Response from American House Jenison

July 7, 2022

Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.


3.0
April 11, 2022
Anonymous - Loved one of resident/client
Verified Review
They Tried Their Best, My Loved One Is Not Happy

This overall has been a difficult time for my loved one in the community. The community appears clean; however, there was an incident with bed bugs. They try their best, and the community is nice. Most of the staff is good about answering questions or addressing my concerns. My loved one is not happy with some of the staff not listening to them and my loved one doesn't feel the staff value their opinion. I'm trying to decipher if this is my loved one or the community that is the issue for my loved one. The food has been good for my loved one and they seems to be happy with what is served. Some of the activities are spread out into different buildings. There is a hair salon for my loved one to get their hair done.

Response from American House Jenison

April 25, 2022

Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. I know you are trying to decipher it is your loved one or the community, but please still feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.


5.0
April 6, 2022
Don M - Loved one of resident/client
Verified Review
Great place for mom or dad

This is a great place in all areas. For us one of the biggest things is that it is close to our house so we are able to get to our loved one more frequently. They do have a lot of activities for the residents to do things in the community. The staff are great, the person who is in charge of my loved ones cottage gave us her number to contact her at any time. They are great with keeping us informed and letting us know if anything is needed.

Response from American House Jenison

April 12, 2022

Don, thank you for your 5-star review of our community! We appreciate your feedback!


5.0
February 21, 2022
John - Loved one of resident/client
Verified Review
HIghly Recommended

I highly recommend them!

Response from American House Jenison

February 28, 2022

John, thank you for your 5-star review of our community! We appreciate your feedback!


4.5
February 18, 2022
anonymous - Loved one of resident/client
Verified Review
American House Jenison review

The activities they have for the residents especially in the memory unit are great, they do a wonderful job.

Response from American House Jenison

February 24, 2022

Thank you for your positive feedback and for taking the time to post this review!


5.0
January 27, 2022
Jason R - Loved one of resident/client
Verified Review
Great but still room to improve

I would recommend this community for your loved one. They could do a few more activities with the residents but other than this everything is good.

Response from American House Jenison

January 28, 2022

Jason, thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.


3.0
January 12, 2022
Anonymous - Loved one of resident/client
Verified Review
Disappointment

I would suggest that you gage the staff that is caring for your loved in the first 3-4 weeks. If there are changes you would like to see I would suggest you speak up and see about making these changes for your loved one.

Response from American House Jenison

January 20, 2022

Thanks so much for your feedback. We appreciate you being open and honest with us.


4.5
June 3, 2021
Denise - Loved one of resident/client
Verified Review
Excellent, Kind Care

I would highly recommend the community, they do a great job. From the activities to the care everything is excellent. Some of the activities include: bingo, parties, parades, and more. The residents look like they are always having fun. The staff try to include all residents in the activities. There is a caretaker that will take time to read to my loved one.

Response from American House Jenison

November 1, 2021

Denise, we love to hear about experiences like yours! Thank you for your review!


4.5
April 27, 2021
Tom - Loved one of resident/client
Verified Review
We would definitely recommend

American House is very good care for our loved one, the staff members are very friendly. They are always willing to help our loved one with anything they need without having to raise a fuss. Covid has impacted the meals a little which is unfair just with speaking with our loved one.

Response from American House Jenison

May 26, 2021

Tom, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!


4.5
August 13, 2020
Randy - Loved one of resident/client
Verified Review
Overall very satisfied

We were very please with just about everything there. I would HIghly recommend the American House. The food was very good. The room sizes and layout of the community was also very good. They have a patio, courtyard, and fountain for outdoor space for residents s to use.

Response from American House Jenison

October 7, 2020

Randy, thank you for your review of our community. We appreciate your feedback!


3.5
June 8, 2020
anonymous - Loved one of resident/client
Verified Review
Caring environment

In general I would recommenced American House. The family members need to stay very involved with their loved ones care.. There are only 20 or fewer residents in each building which is nice for residents to build relationships but is harder for activities to be brought to each building. American House would be better for residents in Independent or Assisted Living. Memory care staff is lacking in training. The memory care could use some stimulation for residents such as a fish tanks or bird aviary. It has gotten better but is a work in progress. I have never had an issue with how my parents have been treated, the staff has always been kind and professional.

Response from American House Jenison

July 13, 2020

Thank you for your review of our community. We appreciate your feedback.


4.0
January 18, 2020
anonymous - Toured community

Too expensive by at least $300 with 1 BR starting at $1900+; 1 1/2 year wait; beautiful complex that mom would be happy in; offered no guidance for fiancial assistance.

Response from American House Jenison

January 23, 2020

Thank you for your feedback. It's always our hope our guests have a great experience with us. Please reach our to our home office to discuss this further. We look forward to speaking with you!


5.0
December 17, 2019
anonymous - Toured community

Did a wonderful job of showing the place and considering the move. Thanks!

Response from American House Jenison

December 23, 2019

Thank you for the 5-star review of our community! We appreciate your feedback.


5.0
November 10, 2018
Angela Loper - Loved one of resident/client
Verified Review
Excellent

My husband was at Willowood for 6 months and was very happy there. His care was great. He loved the activities that he was able to participate in. The care giviers were wonderful. He passed away at end of September. This was Assisted Living. My name is in for Independent when that time comes.

Response from American House Jenison

August 10, 2022

Angela, thanks so much for your feedback. We appreciate you being open and honest with us.


5.0
September 22, 2018
anonymous - Toured community

This is a very nice community, and our mom liked what they had to offer her to better care for her needs.??

Response from American House Jenison

August 10, 2022

Thank you for taking the time to visit our community! We appreciate your feedback.


2.0
October 17, 2017
anonymous - Loved one of resident/client
Carefully select the place for your loved one.

Decent place for a loved one to live. Personal Rooms/dining rooms could use a facelift. Some verbally negative staff. Short tempered staff has been witnessed a bit concerning. Good food. Good activities except little for loved ones to do on the weekends especially Saturday's. Weigh your choices carefully before placing you loved one in the care of this and other companies

Response from American House Jenison

August 10, 2022

Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.


5.0
October 3, 2017
anonymous - Toured community
Verified Review
Beautiful newer community

This is a beautiful newer community which is set-up for Independent thru Memory care. The inside is well set-up and the staff was very friendly they took their time showing us around, the rooms were nice and we had all our questions answered. There were a lot of different amenities for the residents to take part in and I would definitely recommend scheduling a tour here.

Response from American House Jenison

October 9, 2017

Thank you for your 5-star review of our community! We appreciate you taking the time to tour with us and providing us with feedback.


5.0
September 27, 2017
anonymous - Toured community
Verified Review
Care fora loved one

We toured this community for mom's care. We liked the staff that was very nice. We wanted a bigger room for my mom. The activities would have been helpful and the menu seemed to be nice and a lot of healthy meals. We would suggest that families tour this community for the care of a loved one

Response from American House Jenison

October 9, 2017

Thank you for taking the time to tour with us! We appreciate your 5-star reveiw of our community and appreciate your feedback.


3.0
September 11, 2017
anonymous - Loved one of resident/client
Verified Review
Helpful Staff!!

My mother has recently made the move into this community and so far things are going okay for her. The staff have been helpful with the transition and I am comfortable with the care she has been receiving. The one complaint my mother does have is that the meals could be better quality. She does say the desserts are excellent but that they could use some improvements on the quality of dinners. I also wish they would have replaced the carpets before she had made the move in her apartment.

Response from American House Jenison

September 13, 2017

Thank you for taking the time to review our community. We're glad to hear your mother is adjusting and are glad to have her as part of our American House family! Feel free to reach out to our office staff to address any concerns you may have. And our chef always offers alternative meal options your mother may enjoy. We appreciate your feedback.


5.0
April 29, 2017
anonymous - Toured community

The facility is new and has a lot of space for residents. The staff was very friendly and we would consider this a great place for our mom.

Response from American House Jenison

August 10, 2022

Thank you for taking the time to visit our community! We appreciate your feedback.

Neighborhood around American House Jenison

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about American House Jenison

American House Jenison offers Studio and 1 Bedroom. Learn more.

American House Jenison has received an average review rating of 4.3 based on 40 reviews. See all reviews.

Call (616) 457-9815 to reach a resident at American House Jenison.

To reach a resident at American House Jenison call: (616) 457-9815



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.