American House Jenison

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I would highly recommend the community, they do a great job. From the activities to the care everything is excellent. Some of the activities include: bingo, parties, parades, and more. The residents look like they are always having fun. The staff try to include all residents in the activities. There is a caretaker that will take time to read to my loved one.

American House is very good care for our loved one, the staff members are very friendly. They are always willing to help our loved one with anything they need without having to raise a fuss. Covid has impacted the meals a little which is unfair just with speaking with our loved one.

We were very please with just about everything there. I would HIghly recommend the American House. The food was very good. The room sizes and layout of the community was also very good. They have a patio, courtyard, and fountain for outdoor space for residents s to use.

In general I would recommenced American House. The family members need to stay very involved with their loved ones care.. There are only 20 or fewer residents in each building which is nice for residents to build relationships but is harder for activities to be brought to each building. American House would be better for residents in Independent or Assisted Living. Memory care staff is lacking in training. The memory care could use some stimulation for residents such as a fish tanks or bird aviary. It has gotten better but is a work in progress. I have never had an issue with how my parents have been treated, the staff has always been kind and professional.

Too expensive by at least $300 with 1 BR starting at $1900+; 1 1/2 year wait; beautiful complex that mom would be happy in; offered no guidance for fiancial assistance.

Did a wonderful job of showing the place and considering the move. Thanks!

My husband was at Willowood for 6 months and was very happy there. His care was great. He loved the activities that he was able to participate in. The care giviers were wonderful. He passed away at end of September. This was Assisted Living. My name is in for Independent when that time comes.

This is a very nice community, and our mom liked what they had to offer her to better care for her needs.??

Decent place for a loved one to live. Personal Rooms/dining rooms could use a facelift. Some verbally negative staff. Short tempered staff has been witnessed a bit concerning. Good food. Good activities except little for loved ones to do on the weekends especially Saturday's. Weigh your choices carefully before placing you loved one in the care of this and other companies

This is a beautiful newer community which is set-up for Independent thru Memory care. The inside is well set-up and the staff was very friendly they took their time showing us around, the rooms were nice and we had all our questions answered. There were a lot of different amenities for the residents to take part in and I would definitely recommend scheduling a tour here.