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American House Jenison

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8001 Cottonwood Drive, Jenison, MI 49428

7.8
Review score
49 reviews
Add review
7.8
Review score
49 reviews
5 star
55%
4 star
27%
3 star
10%
2 star
6%
1 star
2%
See all reviews
8.5
Review score
2379 reviews
58 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
American House Jenison
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American House Jenison
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Anonymous
-
Family/friend
4.0
A welcoming place to live
The staff was helpful. [name removed] did a great job talking with my mom when she was first getting used to the idea of moving out of her home. We are still in the adjustment phases but everyone we meet has been helpful and pleasant. The other residents have been great as well.

About the facility
American House Jenison

Welcome to American House Jenison! This community offers assisted living, independent living, and memory care services in a serene setting. Residents can enjoy homey features like an inviting lobby, a country club-style dining room, and relaxing outdoor common areas complete with a lovely fountain pond.

Services and Amenities

The dedicated and caring staff of American House Jenison are committed to providing high-quality care while assisting residents with various activities of daily living. Care services include three meals provided each day, as well as housekeeping, laundry, and transportation. American House Jenison offers several different levels of care based on the needs of each resident, and can create customized care plans. These plans are updated regularly to meet all of the unique needs of residents as they age.

American House Jenison strives to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. Their state-of-the-art approach to senior living allows an opportunity to create a personalized touch of home for each resident while providing them with the personal care services they need. The staff also has a dedicated life enrichment director who is in charge of planning a wide range of cultural, social, and recreational activities, as well as...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for American House Jenison

Total monthly costs depend on room type, select services, and the level of care needed.

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1 Bedroom
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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American House Jenison
American House Jenison

8001 Cottonwood Drive, Jenison, MI 49428

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7.8
Review score
49 reviews
7.8
Review score
49 reviews
5 star
55%
4 star
27%
3 star
10%
2 star
6%
1 star
2%
9.9
Review score
54 reviews
9.9
Review score
54 reviews
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
37 reviews
9.8
Review score
37 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
7 reviews
9.0
Review score
7 reviews
5 star
57%
4 star
43%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Adult Day Services

Amenities
at American House Jenison

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Guest Meals
  • Vegetarian
  • Pureed Meals
  • Special Dining Programs
  • Professional Chef
  • Room Service
  • International Cuisine
  • Restaurant Style Dining
  • Low / No Sodium

Room Amenities

  • Wheelchair Accessible Showers
  • Full kitchen
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Handicap Accessible
  • Kitchenette
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Computer or Media Center
  • Outdoor Common Areas
  • Private Bath
  • Central Fireplace
  • Beauty Salon
  • Barber Shop
  • Meeting Room
  • TV Lounge
  • Library
  • Indoor Common Areas
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Fitness Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room
  • Billiards Lounge

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English

Activities

  • Live Musical Performances
  • Choir / Singing Club
  • Birthday Parties
  • Activities Off-site
  • Walking Club
  • Trivia Games
  • Karaoke
  • Educational Speakers / Life Long Learning
  • Wii Bowling
  • Cooking Classes
  • Bible Study Group
  • Men's Club
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Wine Tasting
  • Visiting Chaplain or Priest
  • Reminiscence Programs
  • Yoga / Chair Yoga
  • Art Classes
  • Christian Services
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Bridge Club
  • Quilting or Sewing Club
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Activities On-site
  • Live Dance or Theater Performances
  • Holiday Parties
  • Dances
  • Day Trips and Outings
  • Happy Hour
  • Catholic Services
  • Book Club
  • Sensory-based Programs
  • Forever Fit

Reviews

for American House Jenison

7.8Review score49 reviews
7.8
Review score
49 reviews
5 star
55%
4 star
27%
3 star
10%
2 star
6%
1 star
2%
American House
8.4
Review score2425 reviews59 communities
Write a review
A Place for Mom has scored American House Jenison with 7.8 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, American House Jenison has 49 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
3.7
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored American House Jenison with 7.8 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, American House Jenison has 49 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
American House
8.4
Review score2425 reviews59 communities
Logo for American House
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 49 reviews
Anonymous - Family/friend
Independent Living
January 3, 2024
4.0
Verified Review
A welcoming place to live
The staff was helpful. [name removed] did a great job talking with my mom when she was first getting used to the idea of moving out of her home. We are still in the adjustment phases but everyone we meet has been helpful and pleasant. The other residents have been great as well.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from American House Jenison
January 4, 2024
We love to hear about experiences like yours! Thank you for your review.
Val C - Family/friend
Memory Care
October 30, 2023
2.0
Corporate office making bad decisions
I had my mom at American House in Jenison in their memory care building(s) for over 4 years. Over the past year, corporate vice presidents have made decisions that are not safe or in the best interests of the residents, especially for those in memory care. The decisions have involved reducing staffing due to reduced number of residents in each building. Recently, a mandate was given that there was to be only 1 med tech and 1 aide per shift in each building (assisted and memory care). This is not safe when many residents in memory care require 2 person assists. At those times, there is no other staff member to monitor the other residents for potential falls, exit seeking behaviors and other issues that can accompany memory care like sun downing emotions. After this edict, a serious incident occurred. The locaI care givers were good and caring, but I moved my mom to another facility and can't recommend AH to anyone at this time.
Cleanliness
3
Friendliness
2
Care Services
2
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from American House Jenison
November 3, 2023
Val, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to personally hear about it. Feel free to reach out to our Vice President of Operations, Marina, at mgalu@americanhouse.com to discuss any concerns you may still have. We value your feedback and look forward to hearing from you.
Anonymous - Family/friend
Independent Living
October 17, 2023
5.0
Verified Review
American House Jenison review
The staff was very helpful and made our decision about moving in very easy. They were also super helpful during the entire move-in process. We are pleased. The only drawback was that there are only two meals a day with the large meal being lunch. But now that my mom has moved in, we find that even this is acceptable. She is very happy.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from American House Jenison
October 17, 2023
Thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.
Anita - Toured community
Independent Living
June 29, 2023
4.0
Verified Review
My Tour Experience at American House Jenison
The tour of American House Jenison was nice. The only drawback was my loved one really didn't like that only two meals were server daily. So, we decided to go with another community.
Response from American House Jenison
July 3, 2023
Anita, thank you for taking the time to visit our community! We appreciate your feedback!
anonymous - Family/friend
Memory Care
January 24, 2023
5.0
Verified Review
A Wonderful Place
The staff is very friendly and super helpful. The facility is very fine - it's one of the newer buildings they have at American House. It's very clean and neat. They vacuum and take care of the bathrooms regularly. I'm glad my wife is there under their care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
5
Response from American House Jenison
January 25, 2023
Thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.
anonymous - Family/friend
Assisted Living
December 12, 2022
4.0
Verified Review
The people are very nice
The staff has been great. They are very friendly and helpful. The only surprise to me was that when I thought of assisted living I thought they would assist my loved one more on things she is un-willing to do. Such as laundry, bathing, etc. Other than that misconception, things are going well and I would recommend American House Jenison to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
2
Response from American House Jenison
February 10, 2023
Thanks so much for your feedback. We appreciate you being open and honest with us.
Lisa - Family/friend
Assisted Living
December 2, 2022
3.0
Verified Review
COMMUNICATION. And, yes, that really needed to be in all caps.. I would suggest improvement on communication with resident families as well as internally among staff.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
2
Response from American House Jenison
February 10, 2023
Lisa, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at yluyt@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
anonymous - Family/friend
Independent Living
November 15, 2022
3.0
Verified Review
The people are great, but the food is worse than institutional food. It is not chef prepared by any stretch of the imagination.
Cleanliness
4
Friendliness
4
Staff
4
Activities
4
Value for Cost
3
Response from American House Jenison
February 10, 2023
Thanks so much for your feedback. We appreciate you being open and honest with us.
Frances B - Family/friend
Assisted Living
October 11, 2022
2.0
Bed bugs bed bugs bed bugs
American House has been dealing with bed bugs for over 6 months now.All they do is spray.They wont fumigate the place because they don't want to spend the money.Meanwhile residents are getting bitten by these bugs.Do.not move your relatives into American House.I think a call to Ottawa County health department is in order
Cleanliness
1
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
2
Response from American House Jenison
October 13, 2022
Frances, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Anonymous - Family/friend
Assisted Living
June 23, 2022
1.0
BEWARE - Going downhill rapidly!
The care used to be excellent but over the last 2 years the quality of service and care have dropped down to the basement. My mother had to clean her own room and bathroom because of lack of help (realize that our monthly pay didn't change). In addition little thought was given to special diet needs with many times pizza or hot dogs were being served. Always the fruit was out of a can and never fresh. Many times showers were skipped because of lack of staff (once again, not our problem). The final straw was them sending us to collections for a three period AFTER she left the facility for one MUCH better. Don't believe their verbal word as they ONLY go by contract word. Too bad it has come to a pure money making facility instead of real care.
Cleanliness
2
Friendliness
3
Care Services
1
Staff
4
Meals & Dining
1
Activities
1
Value for Cost
1
Response from American House Jenison
July 7, 2022
Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Anonymous - Family/friend
Assisted Living
April 11, 2022
3.0
Verified Review
They Tried Their Best, My Loved One Is Not Happy
This overall has been a difficult time for my loved one in the community. The community appears clean; however, there was an incident with bed bugs. They try their best, and the community is nice. Most of the staff is good about answering questions or addressing my concerns. My loved one is not happy with some of the staff not listening to them and my loved one doesn't feel the staff value their opinion. I'm trying to decipher if this is my loved one or the community that is the issue for my loved one. The food has been good for my loved one and they seems to be happy with what is served. Some of the activities are spread out into different buildings. There is a hair salon for my loved one to get their hair done.
Cleanliness
2
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
3.5
Value for Cost
3
Response from American House Jenison
April 25, 2022
Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. I know you are trying to decipher it is your loved one or the community, but please still feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Don M - Family/friend
Memory Care
April 6, 2022
5.0
Verified Review
Great place for mom or dad
This is a great place in all areas. For us one of the biggest things is that it is close to our house so we are able to get to our loved one more frequently. They do have a lot of activities for the residents to do things in the community. The staff are great, the person who is in charge of my loved ones cottage gave us her number to contact her at any time. They are great with keeping us informed and letting us know if anything is needed.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Response from American House Jenison
April 12, 2022
Don, thank you for your 5-star review of our community! We appreciate your feedback!
John - Family/friend
Assisted Living
February 21, 2022
5.0
Verified Review
HIghly Recommended
I highly recommend them!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from American House Jenison
February 28, 2022
John, thank you for your 5-star review of our community! We appreciate your feedback!
anonymous - Family/friend
Memory Care
February 18, 2022
4.5
Verified Review
American House Jenison review
The activities they have for the residents especially in the memory unit are great, they do a wonderful job.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Response from American House Jenison
February 24, 2022
Thank you for your positive feedback and for taking the time to post this review!
Jason R - Family/friend
Memory Care
January 27, 2022
5.0
Verified Review
Great but still room to improve
I would recommend this community for your loved one. They could do a few more activities with the residents but other than this everything is good.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from American House Jenison
January 28, 2022
Jason, thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.
Anonymous - Family/friend
Assisted Living
January 12, 2022
3.0
Verified Review
Disappointment
I would suggest that you gage the staff that is caring for your loved in the first 3-4 weeks. If there are changes you would like to see I would suggest you speak up and see about making these changes for your loved one.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
5
Response from American House Jenison
January 20, 2022
Thanks so much for your feedback. We appreciate you being open and honest with us.
Denise - Family/friend
Assisted Living
June 3, 2021
4.5
Verified Review
Excellent, Kind Care
I would highly recommend the community, they do a great job. From the activities to the care everything is excellent. Some of the activities include: bingo, parties, parades, and more. The residents look like they are always having fun. The staff try to include all residents in the activities. There is a caretaker that will take time to read to my loved one.
Cleanliness
4.5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4.5
Activities
4
Value for Cost
5
Response from American House Jenison
November 1, 2021
Denise, we love to hear about experiences like yours! Thank you for your review!
Tom - Family/friend
Memory Care
April 27, 2021
4.5
Verified Review
We would definitely recommend
American House is very good care for our loved one, the staff members are very friendly. They are always willing to help our loved one with anything they need without having to raise a fuss. Covid has impacted the meals a little which is unfair just with speaking with our loved one.
Cleanliness
5
Friendliness
4.5
Staff
4.5
Care Services
5
Meals & Dining
3.5
Value for Cost
4
Response from American House Jenison
May 26, 2021
Tom, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
Randy - Family/friend
Memory Care
August 13, 2020
4.5
Verified Review
Overall very satisfied
We were very please with just about everything there. I would HIghly recommend the American House. The food was very good. The room sizes and layout of the community was also very good. They have a patio, courtyard, and fountain for outdoor space for residents s to use.
Cleanliness
5
Friendliness
4.5
Value for Cost
4.5
Care Services
4
Activities
4.5
Response from American House Jenison
October 7, 2020
Randy, thank you for your review of our community. We appreciate your feedback!
anonymous - Family/friend
Memory Care
June 8, 2020
3.5
Verified Review
Caring environment
In general I would recommenced American House. The family members need to stay very involved with their loved ones care.. There are only 20 or fewer residents in each building which is nice for residents to build relationships but is harder for activities to be brought to each building. American House would be better for residents in Independent or Assisted Living. Memory care staff is lacking in training. The memory care could use some stimulation for residents such as a fish tanks or bird aviary. It has gotten better but is a work in progress. I have never had an issue with how my parents have been treated, the staff has always been kind and professional.
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
2.5
Activities
2
Response from American House Jenison
July 13, 2020
Thank you for your review of our community. We appreciate your feedback.
Viewing 1-20 out of 49 reviews

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Frequently Asked Questions
about American House Jenison

American House Jenison offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored American House Jenison 7.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (616) 457-9815 to reach a resident at American House Jenison.

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Photo of Maple Creek

Maple Creek

2000 32nd St SE, Grand Rapids, MI 49508
Starting at $X,XXX+ monthly
Photo of Clark at Keller Lake

Clark at Keller Lake

2499 Forest Hill Ave., Grand Rapids, MI 49546
Starting at $X,XXX+ monthly
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
100%
Clark Retirement at Keller LakeThe Clark at Keller Lake is an assisted living community located in beautiful Grand Rapids, Kent County, Michigan. Lake Michigan beaches are a part of the natural beauty of Grand Rapids. People love to stroll downtown and peruse through museums with one of a kind...
Photo of Rivertown Ridge

Rivertown Ridge

3555 Copper River Ave SW, Wyoming, MI 49418
Starting at $X,XXX+ monthly
8.8
Review score
19 reviews
8.8
Review score
19 reviews
5 star
53%
4 star
37%
3 star
5%
2 star
5%
1 star
0%
1bd, 2bd
Rivertown Ridge is redefining the experience of aging! As a premier resort like community nestled in a 200 acre neighborhood surrounded by nature with amenities and services. Offering the highest quality living to both residents and families that gives the warmest home feeling.An award winning...
Provision Living of Forest Hills community exterior

Provision Living of Forest Hills

730 Forest Hills SE, Grand Rapids, MI 49546
Starting at $X,XXX+ monthly
7.1
Review score
20 reviews
7.1
Review score
20 reviews
5 star
55%
4 star
10%
3 star
0%
2 star
15%
1 star
20%
Studio, 1bd, 2bd
Our BuildingProvision Living at Forest Hills is a 105-apartment senior living community that was intentionally designed to meet the unique needs of older adults. With both assisted living and memory care services, residents have their choice of purposefully designed studios or one- or two-bedroom...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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