Vista Springs Greenbriar

My husband and I went to Vista Springs Tuesday morning with flowers and candy for a long time neighbor and friend only to be told we couldn’t leave it because our friend was no longer there. My husband asked them where she was. The lady said wait a minute came back and said we had to call[name removed] and did we have her number? We asked where are friend was and was told she couldn’t tell us and told again call [name removed]. [name removed] is the receptionist at guardian [name removed] office). We left and called from the parking lot [name removed] said she didn’t know why they told us to call her that we needed to talk to [name removed] and she hung up. When my husband called back, S[name removed]answered and said [name removed] was on another call and to leave a message which he did. We never did hear from her. This facility only follows the money trail, HAS NO common courtesy! We later found out our friend had passed away at the facility. There is NO Empathy here!!

Facility is beautiful, clean, and warm. Staff is friendly. and very caring. From the moment you walk in the front door, you are greeted with smiles and pleasantry. By far this is one of the best places I have ever experienced.

Vista Springs Greenbriar has become part of our family. The caring staff has provided amazing care for our father. They understand and respect his personal preferences and accommodate his needs accordingly. Staff members also provide insightful advice to our family on how to best to relate to my father as his physical and cognitive abilities diminish which has been tremendously helpful. It is a bright, cheerful place that truly has a sense of community. And, my father if always complimentary of the food!

My Mother is 95 years old and has been at Vista Springs almost 2 years and the time of Covid. At first I was not sure about putting her in Assisted Living, but after some time has passed I know it was the best decision for her. The Nursing Staff on Floor 3 is excellent. I respect and admire the Nursing Staff for all they do for my Mother and as they do for all residents. I realize the job they do is demanding, as my Sister was a nurse. The Aides are also excellent. They will come into my Mother's room and see if she needs anything and offer to help her. Finally, the Administrative Staff, both Managerial and Front Desk, are very competent and have and will go out of their way for me and my family. Glad we chose Vista Springs!!

I am very pleased that my loved one is in the care of Vista Springs, Parma, OH. She has been a community resident since August 2019.+ Last August at the age of 98, she transferred to the Rediscovery Unit. This transition took place with my approval when her symptoms of dementia increased. My loved one has always received superior care. She continues to receive the same level of care in her current apartment. Staff training is ongoing. Additionally, all staff cares for and treats residents as if they were their own Mom or Dad. That attitude is a factor in giving the community a family environment. Various daily activities fill the day, providing social interaction and a fun atmosphere. The ladies especially like ‘manicure’ day. Recently I attended a root beer float party on the patio. The aids drew chalk pictures at the residents' request. The patio was covered with colorful flowers, hearts, butterflies, and more. A fun afternoon provided joy to all.

I picked this community because it was close to my residence so I could visit as often as I needed. Considering he was failing health, my Dad was always complimentary on the service and care. The food could have been more seasoned though. The food needs to be more seasoned, and better menu. A hot dog is not a entrée that should be on menu.

Hardest thing I have ever had to do is move Mom out of her home. The staff have made her party of their family and she likes living there. There is so much for her to do and she always gets what she needs.

Wonderful staff that includes 24/7 nursing. Beautiful facility with many varied activities for residents. Food is is prepared by a chef and served in formal dining room. Activities also include trips outside for shopping, museums and factory tours. Menu has a variety of entrees daily. Cost includes 3 meals a day.

I toured Vista Springs, I think it would be perfect for my mother. We are awaiting word from the VA for assistance on the cost. The community is very clean, staff was attentive, professional, and seemed very concerned with the care of the residents. I am hoping we can make it work, the apartments are very nice.

We toured here, and I really liked this community. It's beautiful, and the staff was very friendly and helpful when we visited. I must say that this community was nicer than some hotels I've stayed at. However it was quite expensive, and it wouldn't have been the best fit for my loved one.

The facility is beautiful inside and out. Dining services are great. The rooms are plenty spacious. The staff is friendly. However, sometimes my mother has gotten her medications late due to only having 1 nurse working 3 floors. They could definitely benefit having more nurses available.

Beautiful property but care is questionable. When asked clinical questions I got no concrete answers. We are looking for memory care for my mom and they have no special programs, memory meals or the like. This might be a place for IL but in a Walmart parking lot it is not a value.

I am so thankful for this community. We didn't have much time to find a community for both of my in-laws my mother in law at the time was in the hospital and found out she was going to be discharged the next day but she couldn't go home so it was urgent, to say the least, we found something. The sales director was fabulous I went over fell in love with the place and next thing we knew both my in-laws had moved in. It's been about a little over a month now and they are both doing well. My father in law is the one going to the social events and the staff invites the families to participate which we do. They have a 2 bedroom which is more than spacious for my mother in law to be comfortable in while she is recovering. The community and their apartment are very well cleaned. The food is very good they bring my mother in law her meals to their apartment and makes sure she eats enough while going through her treatments. The staff is so attentive and caring .We love everything about this community.

I would rate Vista Springs Greenbriar a 5 as it is a wonderful place and my mother Loves being there everything is clean and the staff is great with all the residents. The dining room is gorgeous, but there seems to be a constant change over in the chef and my mom has said that there is too much seasoning in the food. Activities have declined as well and at the monthly resident meeting, they have asked the organizers to try and set up a monthly calendar. They do have transportation for the residents who need it and they try to arrange outings as well. I would definitely recommend Vista Springs Greenbriar it is the best. Also, I would like to say that my SLA with A Place for Mom was wonderful she stayed right on top of things and held my hand all the way. I also tell everyone who is looking for help with their loved love to call A Place for Mom they are wonderful.

My mother has been at Vista Springs Greenbriar for about a month and a half and she is making the transition from her home slowly but surely and she likes her apt in the assited living area. They do supply her with help in cleaning and laundry. My mom is getting to know the other residents and we are very please with the care they show the residents at Vista Springs Greenbrair. They have a very nice dining room and my mom enjoys going there to eat and the food is pretty good as well. There are lots of activities for the residents, and my mom does enjoy being a part of the activities, the staff are all friendly and they do to keep me informed about things with my mom. They provide group transportation to the grocery stores, shopping, and Walmart. I would most definitely recommend Vista Springs Greenbriar to my friends and Family.

I would not recommmend. There is no compassion in this building. I felt a high pressured sales pitch the minute I met the salesperson.

My Dad lives there. What they promised is not happening. The place has been opened for two months and is very unorganized. I would not recommend this community, they are not true to their word. The activities are not geared to everyone. They have no library, no activity room, no theater room. Its time to move on.

Beautiful real estate but too expensive for the area. Other properties closeby offer the same at a lower price. Too many bells and whistles for my mom.

When we were shown the rooms they had available my dad was a little overwhelmed by the sales aspect. They showed us many rooms to see the options. However maybe being paying attention to one's exact wants and needs can cut down on one getting overwhelmed.

Brand new. Nice Staff. Location convenient but not visually appealing.