Vitalia Rockside

The Community itself seems very clean however sometimes in my moms room I see crumbs on the floor after cleaning staff has come and gone. Her toilet is not cleaned near enough. Laundry service has been great on the other hand. The staff members have always been friendly. It has gotten much better than months ago. My mom was going through a lot medically at that time. Perhaps I expected more. Ones self has to be the best advocate for their family members care. Sometime things by staff are overlooked and must be questioned. For most part my mom really enjoys her meals. Most times very good but sometime she comments food being late and or dry. She loves sitting with her new ladies friends though. Though mom doesn't participate in them all, they do offer a lot I feel. For overall value, I'd have to say 4.5 compared to other communities in the area. A 5 would be given if there were no issues at all.

The food was very good in the beginning. The activiites were better around the holidays, but it has tapered off a bit. They need to improve on communication and be swift with their actions to medication management and scheduling physical therapy and occupational therapy. The facility is very clean and nice. The care fees are a little expensive. There should be a higher quality, for the prices that they are charging. Other than that, things is great.

This facility is great. The only complaint is the food, it's sometimes spicy which is hard for older people. They do housekeeping every other week and they do a pretty good job. They offer a good variety of activities and amenities. Mom is happy with them. They also have a fun happy hour every Friday and do themed foods for holidays or special occasions. The staff is very nice, though they seem short staffed in some areas, but that's everywhere right now. My dad only lasted a few days at the last facility and mom only lasted a little bit longer. This one is a much better fit. I would recommend them to family and friends.

The biggest reason we chose Vitalia Rockside is because of the full kitchen inside the villa apartment our loved one has. She is able to do all of her own cooking which is great. The community is very clean but they could use a few more maintenance guys. Our loved one has not participate in the activities but we hope she does soon because they seem to have some fun things going on. Based on our experience so far we would recommend this community to other families.

The staff is very friendly, very patient, and willing to work with your loved one. Everything is nice and clean, it appears to be very organized. In regards to transportation, they always take my father and are with him, there are no problems there. Everything to me is excellent!

The Vitalia Rockside community is fitting our needs so far, it is a relaxing community and the staff have been really friendly and attentive to our moms needs. So far we are finding everything to be very positive.

The community is neat and clean and the staff is very friendly. I would like to see more variety with the activities. I would recommend this community for independent living based on my experience

We chose Vitalia Rockside because it was newer and it offered more discounts at the time we were looking. The room sizes here are pretty good. It is hard for them to keep staff members and the turnover rate is pretty high. Overall it has been a good experience and I would recommend them.