Tranquillity at Fredericktowne

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We only have wonderful things to say about them as a family. They are fantastic. My loved one has settled in nicely and made friends here. The overall care from the staff to the meals is amazing. They keep us updated on our loved one, they send us emails or call us when things change.

We have been very pleased with our experience at Tranquility at Fredericktowne so far. We chose this facility because they were very helpful under all of the COVID circumstances. This one seemed to be the best fit for her over some others we looked into that looked sterile. The room sizes are really good. The best part about the community so far has been the personnel, they have been so wonderful to us and are very friendly. I would a recommend.

We chose this facility because we liked the look of it, it was very nice. The staff members and the residents that we talked with were very friendly. We also looked online and this had a high rating. The room sizes seemed adequate from what I have seen. I would definitely recommend Tranquility at Fredericktowne.

1 bedroom available 6500 -7000/month 3000 move in Pt on site

Tranquility is a wonderful place. I have experience with both the assisted living and memory Care and find both top-notch. Everyone is kind, considerate and loving. They took the time and care to know my parents and their individual needs. Unlike other facilities I have never walked in on anyone being rude or unkind, The Memory Care facility was awesome and allows each resident to be their own individual. They may re-direct, but they never shame or complain. They truly are a blessing; every from the Director to the maintenance and kitchen staff are wonderful. My mother thinks she is staying at a hotel - the accommodations are lovely, the setting is "homey" and even the food is good! I am grateful for their patience and understanding. No matter how many questions I asked, they answered. When dad passed they all surrounded my mom with hugs and support. I couldn't have given her al the attention, they have!

They seem to have trouble keeping help here. When mom rings her beeper, often no one comes for more than an hour. 1 helper to 15 people is really too high. The food is ok. It would go a long way to have more nurses or care managers, and more help for the residents.

The director was very knowledgeable and forthright about all aspects of the community. The studio rooms are a nice size and she showed us the floor plan that will work best for someone with mobility issues. The place was very clean and organized and the staff were all friendly. The admissions process seems much easier than the other place we toured. It’s a large community and the layout of the building was a little bit strange with the activity room on the 2nd floor but it was appealing in that they have a bishop who comes in and does Catholic mass and communion every week. The pricing structure is rather obnoxious with a ton of extra fees, 6 levels of care, etc. The incontinence package is ridiculously expensive just for the purchase of the products not for the actual toileting assistance. If my mother-in-law moves here I will obviously have to be more involved in managing her personal care products and taking her to doctors appointments in order to keep costs under control.

People seemed friendly. Room sizes were good. Lots of community space. Good parking for guests. 2nd choice so far.

Having to look for assisted living for my mom , was a n experience I dreaded. I had been to 3 other facilities before I visited Tranquillity . I walked into Tranquility and was comfortable from the first impression . All staff were professional , and welcoming to mom and our entire family . Mom loves it and we love visiting her there . Mom makes comment like I'm not lonely anymore , and they keep us busy all day long . We visit frequently and have never witnessed or experienced anything but the highest level of care . Thank you Tranquility staff For making a very tough decision , turn into a blessing not only for mom , but for our entire family . My husband and I joke that we know where we will be living in 20 years

My mother has been living at Tranquillity since January of this year. We had looked for quite a while to find a wonderful, clean, caring and affordable facility to house my mother. We live in Virginia and we had not thought about moving her out of state, but after speaking to one of my long time friends, whose mother was residing at Tranquillity we decided to look into this facility. My friend explained how much her mother loved being at Tranquillity. So we decided to look into the property. From the very beginning, we were pleased at the professional and caring service we were given when touring the facility and after we put her on the waiting list. We are so grateful to have found such a clean, loving, personalized, and all around great place for my aging mother. The staff is unbelievably helpful, professional, and knowledgeable. Any time I have had a question or problem, my concerns or questions have been addressed immediately and have always been taken care of to my satisfaction. The staff is superb. Most of all my mother LOVES living at Tranquillity. I would HIGHLY recommend this assisted living to anyone considering placing their loved one in such a facility. Tranquillity has been a god-sent to our entire family. My mother is happy and our family has peace of mind. We feel blessed to have found this wonderful place.