Torrey Pines Senior Living

The staff and entire facility provided great and very friendly care throughout my stay. I highly recommend this facility.

I do not have experience with the facility after it was rebranded in [date removed]. Prior to rebranding, it was severely understaffed with dishonest administrators. Some of the individual care givers are excellent, but they have many more residents than they can handle, and the attitude of the managers is one of hostility. They care only about profits snd not at all about the care of the residents.

IThe personnel here at Torrey Pines skilled nursing is excellent, knowledgeable and friendly.

I’ve just been impressed with your facility and the people were are very accommodating. The therapists,[names removed] nurses like [name removed] sees what I need. You people are just so wonderful taking us patient in getting well.

These kind people here are a lifesaver for me. The food is good and wholesome. The people are emphatetic, energetic and able.

I am a resident here at Torrey Pines Senior Livin Skilled Nursing. The care; the food, the therapy and the service are excellent and are a 5-star rate for me. The area is clean and everyone is friendly and professional. I really would recommend

I’ve been a patient here and found this facility to be five rate from the personnel the food the therapist and the whole team. The view and surroundings are also five rate.

I love the piano playing here at skilled nursing during mealtime. The staff, the care and the service are outstanding. The area is clean, the food is good, fresh and delicious.

I love the piano playing during meal time here at skilled nursing. Staff are really nice and helpful, the food is good, the service is outstanding. The area is clean staff are attentive and caring. I should that this is the place to be if you need extra care.

The community interviews you first then tell you how much it costs. The food was not good at all and they had issues with meds not being given. Due to this, he ended up in the hospital 3 times. I would not recommend this community to others. The community lost items also including his glasses.

Everyone is good but more especially [name removed](Activities), [name removed](Therapist) and [name removed] (CNA). It's been a privilege to be in this facility, the kindness and care that I received is second to none. I would recommend the services of this facility to everyone in need.

This was a terrible experience for my husband, he went in to recover from a hip fracture , the bed and the television were not working , he was moved to a room used for storage of broken equipment, minimum physical therapy, 10 minutes , he had to request more, second night he developed numbness and was afraid of clotting kept calling for help, [name removed] went once and my husband was panicked, after many calls , she answered i pleaded with her to go in the room and calm him down and to call the doctor on call and ask if there was danger of a blod clott, to massage his leg, something, she never went back in the room. Next day I went to get him out, he told the person early in the morning that he was leaving and they didn't believe him I got there and they pretended they didn't know , because family cannot go in, they are free to go unchecked, would not recommend this place to anybody and will report it to the hospital social worker who said it was a place of quality, wrong!!!!! in our opinion anyway

This is the second time a parent has been cared for in the skilled nursing part of the facility. The first time there were multiple errors by the staff, one of which necessitated a 911 call and a trip to the hospital. The most recent stay was a disaster; staff not reading or following the doctor's orders, no follow-up with family members, inconsistent answers when asked, etc.

After researching several skilled nursing facilities for my mom, we selected Brookdale in Carmel Valley based on online reviews and positive comments from a professional (broker) advocate specializing in finding assisting living and skilled nursing facilities. I reviewed the positives and the negatives. My husband and I toured Brookdale briefly, as the decision needed to be made quickly as the case manager at Scripps Memorial in La Jolla (very helpful in advocating placement for my mom) needed my selection. First impressions: clean hallways, eating areas, activity rooms, PT room and rooms; fresh and clean smell throughout the facility; and nice walking path around the facility with two fountain patio areas. Once my mom arrived, the staff was friendly and informative, and they settled my mom in quickly and responded quickly to all of her needs. Over the next three weeks, during my mom's stay, the entire staff from Chris (the person that cared for her daily room needs), to the PT and OT staff, to the assistant in the dining room, to the case manager were just amazing, friendly, attentive, gentle, patient and engaging with my mom. I was fearful the first impression was only for show on the first day, but the staff really cares for each patient. The staff interaction, when no one is looking, was friendly, professional and gave a sense of a genuine like of their job and working with each other. I think that speaks volumes and the care my mom received was reflective of their professional and caring environment. My mom suffers from new stages of dementia, but was in the skilled facility as a result from a fall. She had poor strength after being in the hospital for a week. After three weeks at Brookdale, my mom was able to return home...thank you PT, OT and the nursing team. Thank you for daily care and patience (on her difficult dementia days), the engaging daily activities, dining room entertainment, and caring staff. My mom enjoyed her stay and, while happy to return home, she was sad to leave the people she got to know and the staff that cared for her. I would highly recommend Brookdale in Carmel Valley.

Horrible place to send your loved ones. Run the other way and do not place your parents here. The staff will threaten them and treat them badly. They are not professional and do not provide compassion or empathy to them when they are in pain. Very disappointed in the lack of care.

We would've had to pay twice as much here for mom to have a private room as it was her last couple of weeks on hospice. This community was very understaffed at night and my mom would've waited for a long time for a person to come help her if I had not stayed with her so much. The CNA's were kind and respectful, and worked very, VERY hard. All of the night staff work hard, there's just not enough of them. It was a little rundown looking and in an older building, but they did keep it clean. Just felt depressing when you stepped in.

Specifically asked for places with day care and/ or respite care. No Day Care nor Respite care for seniors with mild dementia

Dad has been here a little over a month and seems to be settling in well. The staff has been very friendly and kind helpful when needed. The community is well kept very clean. The food is good no complaints.We would recommend this community

Since Brookdale bought this facility from Emeritus it has been well maintained physically. However, current management has cut staffing, cut quality of food and generally been unresponsive to complaints from residents about this. There are no RN nurses in the assisted living section. The staff, while very nice are over-employed and under educated. The administrator is in over his head and should be replaced. Corporate is unresponsive. The regional manager doesn't answer her phone nor return calls. So, while the facility is well maintained, the service to residents is inadequate.

good but would like gardens