About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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The Westmark

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9505 Fredericksburg Road, San Antonio, TX 78240

9.1
Review score
97 reviews
Add review
9.1
Review score
97 reviews
5 star
38%
4 star
34%
3 star
22%
2 star
1%
1 star
5%
See all reviews
7.7
Review score
376 reviews
11 facilities
For pricing & availability:
(866) 374-4058
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The Westmark
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The Westmark indoor common area
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22 Floor plans available
The Westmark in google map

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Anonymous
-
Family/friend
5.0
Review for Brookdale N. Fredericksburg Road
I would say the community is well run and well maintained. The food is excellent. The staff genuinely care and are knowledgable. We chose this community over others because it was so clean. And we also felt the sense of community when we would visit, that feeling has continued even no

About the facility
The Westmark

Retirement is the time to indulge yourself and re-ignite some of those passions that got left by the wayside throughout the years. Our community, located in a quiet residential neighborhood just 20 minutes from the historic and culture-rich downtown of San Antonio, Texas, offers assisted living and Alzheimer’s and dementia care services. When you join us here, we’ll help you live your best life.

As an assisted living resident, you can stay wonderfully independent and active while receiving the daily personal assistance you need. Should your needs change over time, and you require memory care, you have the security of knowing you can remain here, in your home, without leaving behind familiar surroundings and close friendships. And you and your family can have peace of mind knowing our staff is on-site 24 hours a day, seven days a week.

As an assisted living resident, you can enjoy all of the cultural, entertainment, dining and sporting events that San Antonio is known for. There’s plenty to enjoy right here at home, too. If you prefer quiet time, relax in our courtyard, read a book in the library or work on crafts in the activity room. When you feel a bit more social, we...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Westmark

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Tours
at The Westmark

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The Westmark indoor common area
The Westmark

9505 Fredericksburg Road, San Antonio, TX 78240

Carol Ann's Home - Chambers
Carol Ann's Home - Chambers

8005 Chambers Rd, San Antonio, TX 78229

Villa de San Antonio outdoor common area
Villa de San Antonio

8103 North Hollow, San Antonio, TX 78240

9.1
Review score
97 reviews
9.1
Review score
97 reviews
5 star
38%
4 star
34%
3 star
22%
2 star
1%
1 star
5%
9.9
Review score
68 reviews
9.9
Review score
68 reviews
5 star
93%
4 star
3%
3 star
1%
2 star
3%
1 star
0%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
9.8
Review score
105 reviews
9.8
Review score
105 reviews
5 star
78%
4 star
18%
3 star
1%
2 star
1%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

No

Household chores

No

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Amenities
at The Westmark

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • High Acuity Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • International Cuisine
  • Kosher
  • Pureed Meals
  • Special Dining Programs
  • Vegetarian
  • Low / No Sodium
  • Guest Meals
  • Anytime Dining

Room Amenities

  • Ground Floor Units
  • Garden View
  • Air Conditioned
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Kitchenette
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available

Common areas

  • Butterfly garden / Hummingbird garden
  • TV Lounge
  • Outside Patio
  • Library
  • Beauty Salon
  • Indoor Common Areas
  • Meeting Room
  • Main Street Shops
  • Barber Shop
  • Outdoor Common Areas
  • Private Bath

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • Spanish

Activities

  • Cooking Classes
  • Pet-focused Programs
  • Christian Services
  • Visiting Chaplain or Priest
  • Karaoke
  • Day Trips and Outings
  • Activities Off-site
  • Activities On-site
  • Protestant Services
  • Happy Hour
  • Catholic Services
  • BBQs or Picnics
  • Dances
  • Art Classes
  • Holiday Parties
  • Bible Study Group
  • Yoga / Chair Yoga
  • Birthday Parties
  • Intergenerational Programs
  • Live Musical Performances
  • Trivia Games
  • Forever Fit
  • Men's Club
  • Sensory-based Programs
  • Live Dance or Theater Performances
  • Gardening Club
  • Brain fitness / Dakim
  • Mormon/LDS Services
  • Reminiscence Programs
  • Wii Bowling
  • Wine Tasting
  • Live Well Programs
  • Devotional Activities On-Site
  • Stretching Classes
  • Cards / Pinochle Club

Reviews

for The Westmark

9.1Review score97 reviews
9.1
Review score
97 reviews
5 star
38%
4 star
34%
3 star
22%
2 star
1%
1 star
5%
SilverPoint Senior Living
7.7
Review score376 reviews11 communities
Write a review
A Place for Mom has scored The Westmark with 9.1 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Westmark has 97 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.2
Care Services
3.9
Staff
4.6
Meals & Dining
4.2
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored The Westmark with 9.1 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Westmark has 97 reviews with an average "overall experience" of 4 out of 5.
Parent company
SilverPoint Senior Living
7.7
Review score376 reviews11 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 97 reviews
Anonymous - Family/friend
Assisted Living
January 11, 2024
5.0
Verified Review
Review for Brookdale N. Fredericksburg Road
I would say the community is well run and well maintained. The food is excellent. The staff genuinely care and are knowledgable. We chose this community over others because it was so clean. And we also felt the sense of community when we would visit, that feeling has continued even now. Always so welcoming.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Belinda - Family/friend
Memory Care
December 2, 2023
5.0
Verified Review
Brookdale N Fresdericksburg Road review
What our family likes the most about the community is the Kindness of all the employees.. The care that they give my Mom. Our based on the experience we have had so far we would recommend this community to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Rudy - Family/friend
Memory Care
September 26, 2023
5.0
Verified Review
A nice Community
I hope I do not need this level of care but in the future if I do, I want to be at Brookdale N. Fredericksburg community. What our family likes the most about this community is the level of care and compassion from the staff members and management. The food also is delicious and we would highly recommend them to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Margaret - Toured community
Assisted Living
September 13, 2023
5.0
Wonderful visit
I you’re this facility for placement for my husband as a memory care. I loved the small size of the facility and met many of the staff members. I saw activities with the residents and some were even waiting in the wonderful smelling dining room for lunch. I knew I would be very comfortable having my husband there to receive appropriate and stimulating care!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Cathy Jordan - Family/friend
Memory Care
September 12, 2023
5.0
I never would have thought!
In all the places I looked at for my father to live with memory care when I walked into Brookdale to tour with management, I knew I had found the place just by walking in the doors. There were no unpleasant odors, someone to greet me immediately as I came through the door, and lastly, it was unremarkably clean. Brookdale made me feel at home and that is exactly what I needed in the middle of uncertainty. My father has flourished since being in Brookdale and that is a wonderful thing to witness. The team takes great care of my father and I have a sense of peace having him at Brookdale. Alzheimer's is a nasty disease but to see the staff give of themselves with each patient is remarkable. Thank you for your patience and care and yes the pictures and videos.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Memory Care
June 14, 2023
5.0
Verified Review
Our tour
We toured this facility when searching for a Memory Care facility for our loved one. This facility was great! Our tour guide was very good. The cleanliness, friendliness, and atmosphere were all great from what I saw on our tour.
Anonymous - Family/friend
Memory Care
June 1, 2023
5.0
our families experience
What we like most about Brookdale N Fredericksburg Road, is the staff working there and the home itself. Based on the experience so far we would recommend this community to other families looking for a place for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
December 9, 2022
5.0
Happy Resident
Staff is fantastic. They are there for me when needed. I'm glad that I can walk out the door and there's someone to talk to! The residents are my favaorite. The entertainment is great, as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Gwen P - Resident/client
Assisted Living
December 9, 2022
5.0
I love it here!
I love it here! The best place that I could be. My family agrees! I'm staying for life.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Diane M - Resident/client
Assisted Living
December 5, 2022
1.0
Rent and courtesy
I've been here around 6 months and I just got a bill that my rent was going up by [amount removed] I don't know what world they live in perhaps Mother Russia but I've never heard of this my other complaint is the nurses are very good but not courteous they do not knock before they bust in your door
Cleanliness
1
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
1
Activities
2
Value for Cost
1
Response from The Westmark
December 9, 2022
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
anonymous - Toured community
Assisted Living
October 3, 2022
4.0
Verified Review
Tour experience
We toured with Brookdale N. Fredericksburg Road and thought the facility was very nice - it just had a different feel to it and did not have that open concept that we were looking for for my loved one.
Jim K - Family/friend
Assisted Living
October 2, 2022
4.0
Family-like atmosphere and vibe
My father has been in Brookdale N. on Fredericksburg Rd. in San Antonio for a few months. So far, so good. Like other businesses they struggle to keep staff, but the core management team is solid and attentive. They seem stretched pretty thin on staff, but do a decent job. The admin and maintenance folks are great. The cleanliness of the overall facility needs to be improved though. When I have raised concerns or when we've had issues, Ross and team have been attentive and responsive. The value for price is OK, but the add on services can get pricey and need t o be monitored. All in all, a good facility in a decent area of town and good team.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
anonymous - Family/friend
Memory Care
July 11, 2022
3.0
Verified Review
Would recommend
The employees that work in assisted living are super friendly - memory care employees were not as friendly. I would tell others to make sure you provide them a 30 day written notice if you are going to be moving your loved one out. I reached out to Brookdale for information I needed to help find a new home for my relative and no one ever responded.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Myla K - Toured community
Assisted Living
April 25, 2022
4.0
Sales Manager Rocks!
My sister and I toured Brookdale when we were looking for assisted living places for our parents. We happened to meet the sales manager who gave us a tour of the studio apartment. She was extremely helpful and provided the most information of anyone we have come across in our journey. She is a great asset to Brookdale and we learned a lot from her in the short time we spoke. Fortunately, our parents are able to stay in their home for the time being, so we have put our search on hold for now. However, I am so glad we had the opportunity to meet the sales manager.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Value for Cost
3
Hector - Family/friend
Assisted Living
April 19, 2022
5.0
Verified Review
Great staff
The grace of God lead us here. [name removed] kept calling me and everything just ended up working out perfectly. The management staff is top notch and they have been great. The meals are really good and my mom is very happy with the options that she gets to choose from. I would recommend Brookdale N. Fredericksburg Road to others.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
anonymous - Toured community
Assisted Living
April 1, 2022
5.0
Verified Review
Tour experience
The staff were so incredibly nice during our tour. The reason we did not go with this facility was because it felt more institutional and it was not updated. We were looking for something that felt more like an apartment complex.
Birdie Morgan Archer - Family/friend
Assisted Living
March 22, 2022
5.0
Our experience with Brookdale N.
My son and I found everyone at Brookdale North to be very professional, kind and caring as we entered into the next phase of searching for a home for the care for our aunt. We appreciate the way we are treated as well as for the well being of our aunt.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
March 8, 2022
3.0
Verified Review
Tour of Brookdale
When we pulled up to Brookdale it definitely looked more nursing home-like. We walked in and the inside looked better, but first impressions are everything. It was a nice tour and the staff were great. The assisted living was just a room and we were looking for a more apartment type style living. It was just not the right fit for my loved one.
Response from The Westmark
March 14, 2022
Thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
anonymous - Toured community
Assisted Living
February 22, 2022
5.0
Verified Review
My tour review
It felt like the sales said one thing and then we got there and it was different. The people that I know are going to be with my loved one and caring for my loved one is the ones I want to get close to. With the staff shortage right now I think there is a struggle with care. I did not feel like all things were up front. Also it was important for me to meet the director and the person that I would be working with everyday. It was a great tours and a lot of knowledge but everything was flashy and appeared to be more than what was actually offered.
anonymous - Family/friend
Assisted Living
February 21, 2022
4.0
Verified Review
Good experience but could use some improvement
One of the big reasons why I picked Brookdale is because the director at the time [name removed] I really liked her personality and enthusiasm. We had scheduled a meeting and she was gone and we were not aware. Whenever I try to call or the doctor calls it is very hard to get a hold of the nursing staff. They have been very helpful and friendly but communication is something that they could definitely improve on. Some of her things have gone missing so I think it would beneficial if they could take inventory of residents belongings.
Cleanliness
4.5
Friendliness
5
Care Services
4.5
Staff
5
Activities
4.5
Value for Cost
5
Viewing 1-20 out of 97 reviews

Neighborhoods
around The Westmark

See what the neighborhood has to offer and what’s nearby:
The Westmark in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about The Westmark

The Westmark offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored The Westmark 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 816-3738 to reach a resident at The Westmark.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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