The Waterford at Miracle Hills

11909 Miracle Hills Drive, Omaha, NE 68154

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The Waterford at Miracle Hills in google map
street view of The Waterford at Miracle Hills

About the community The Waterford at Miracle Hills

Discover personal freedom and exceptional comfort at The Waterford at Miracle Hills, offering Assisted Living services in Omaha, Nebraska. Our community invites residents to experience the warmth and care provided by our experienced staff, available 24 hours a day. We ensure that all residents are treated with the utmost care and customize care plans to fit any lifestyle. Apartments are spacious and well-equipped with sought-after amenities and safety features that provide peace of mind for residents and their family and friends. Imagine an apartment home with no cooking, cleaning or maintenance — and friends next door. Residents take part in weekly shopping trips to nearby centers as well as enjoy delicious meals prepared by our talented chefs. With plenty to see and do in the area — from the nearby casino and museums to sporting events and well-kept park areas — residents will never run out of fun.

Since 1990, Capital Senior Living has grown to become one of the largest senior living providers in the United States. With a goal of offering affordable housing and an enriched lifestyle to thousands of seniors, our dedicated team of professionals succeeds in providing quality care in each of our unique communities.

Senior Living Options Offered

Assisted living

Pricing for The Waterford at Miracle Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Waterford at Miracle Hills

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Physical therapist

Meals & Dining

Meals provided

Room Amenities

Bath tubs
Respite or short term stays offered

Community Amenities

Memory care services

Wander guard or similar system available

Transporation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas

Services

Beautician

Pets

Cats allowed
Dogs allowed

Activities

Devotional activities on-site
Devotional activities offsite
Activities on-site
Activities off-site

Reviews for The Waterford at Miracle Hills

3.8

(31 reviews)

Write a Review

Cleanliness

4.2

Care services

3.9

Staff

4.0

Meals & dining

5.0

Activities

4.0

Value for cost

3.8

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1-20 of 31 reviews
4.5
July 12, 2021
anonymous - Spouse or partner of resident/client
They were very helpful and caring

We were very happy with Waterford, we pretty much had a good experience. They were very caring and friendly, and we would recommend this community to others.


4.0
April 22, 2021
Richard - Child of resident/client
Verified Review
TI Wish They Would Open Up More

I wouldn't be against recommending someone go there. I think they are overpriced for what they do. I believe they are short staffed. Sometimes the food isn't as good as what my loved one expects. They are willing to accommodate dietary restrictions.


4.0
March 22, 2021
anonymous - Child of resident/client
Our experience with The Waterford

We chose The Waterford at Miracle Hills at the time because they told us that they had a doctor on site. My mom was moving and we did not want to have to switch and find a new one and they told us that she could just use this one and make it easier. We were happy with the size of the room size that she had. Communication overall was not good. I would call and ask for people to return my phone calls and it never got done. Communication between the director and the nursing staff was not great either, so that was the biggest downfall. It was a great facility compared to some that we saw and I would recommend to others who are looking. I would just caution others about the communication issues.


4.0
October 26, 2020
Anonymous - Loved one of resident/client
A good fit for my parents

We chose The Waterford At Miracle Hills because during our tour we talked a lot to the staff members and liked them. It also seemed very clean and it seemed like it would be a good fit. The room sizes here are pretty large and spacious, they are in a two bedroom but even the one bedrooms were larger than some of the ones we saw. The food is something they think they could improve on, they have had a lot of turnover with the head chefs. The best part about the community so far has been the care and overall attitude of the staff members.


4.0
August 26, 2020
Chris - Loved one of resident/client
Verified Review
Individualized Care

I think it is affordable care. The staff is extremely nice. They give individualized care and have individualized care plans for the residents The room sizes and the layout of the community are really good. The food is good. They have outdoor space for the residents to use.


2.5
April 7, 2020
Hearst Family - Loved one of resident/client
Theft from Staff

During my Mom's stay, one or more of the staff members stole her toilet paper during the times the facility was on lockdown for the flu season and Corona virus outbreak. We were promised it would be replaced, but it wasn't. Also, during her move out, some of the staff were very rude. But other than those incidents, it's a good place.


4.0
January 17, 2020
Anonymous - Toured community

Similar to [community removed], a little older property, but, decently cared for


5.0
September 21, 2018
Anonymous - Toured community

I am moving in next week!!! It is perfect for me and my two cats.


5.0
August 18, 2017
Anonymous - Loved one of resident/client
Verified Review
My husbands excellent care

We are very happy with the care from this community. The staff are caring and attentive. The menu is good and he seems to like the variety. They have a lot of activiites for the residents who want to participate. We would recommend the good care and value to other families.


3.0
June 23, 2017
Anonymous - Toured community

Place is small & modest, but seems well-thought-out; central courtyard is peaceful & well-landscaped, but building is hemmed-in by city clamor & isolated by it. Excellent lunch!


5.0
October 14, 2016
Anonymous - Toured community
Verified Review
5 Stars All The Way!!

The Waterford at Miracle Hills was a clean place. The staff were friendly. [Removed] the tour guide provided me with a great tour of the whole community. She explained all the amenities, meal plans and activities available for the residents. I liked the layout of the rooms a little better than other places. I would recommend a tour of this place.


4.0
September 26, 2016
Anonymous - Toured community
Verified Review
Very Clean!!

The community was very clean and well maintained. The staff was very generous and patient with my loved one and I on our tour. It didn't seem like they had enough care for people with memory loss. I recommend that they look into more intensive care.


4.0
May 19, 2016
Anonymous - Loved one of resident/client

it is clean but the interior is outdated and the lighting in her apartment is not good. The food is very good but the portions are small. The care so far has been good for the most part. She has had issues with one of the caregivers. She pushed her button for someone to take her to the dining room in her wheelchair. When the caregiver came she was told not to push her button unless it was an emergency. The buttons around the neck are to let the caregivers know you are ready to go. She has had insects including ants in the bathroom and large spiders. They did send someone to spray and clean them up.


4.0
August 11, 2015
Anonymous - Loved one of resident/client
Verified Review
very friendly

Everybody was very friendly at The Waterford at Miracle Hills. They made it a very easy process. I do think that the place is more designed for assisted living, not as much for respite care which is what we used them for. That being the case it was not entirely what we expected, but that is not their fault. They were all very nice and seem to be very good at what they are designed to do.


4.0
August 8, 2015
Anonymous - Loved one of resident/client
Verified Review
very friendly and helpful

I would recommend The Waterford at Miracle Hills overall. It has been a difficult time dealing with the situation of my mothers health and all, but they have been very friendly and helpful. There have been a few challenges with communication, but other than that for the most part it has been very good. The nursing staff especially are really excellent and they are the ones I am dealing with most of the time.


5.0
July 17, 2015
Anonymous - Loved one of resident/client
Verified Review

It was a respit care situation and they took care of my mom just fine and checked on her and made sure she was acclimated to the place and made sure she was fed and dispensed her medicine and she came back in a little better shape and they encouraged her to be active so I thought it was a good place.


3.0
June 3, 2015
Anonymous - Loved one of resident/client
Verified Review
Very costly

My loved one did not like being in the apartment by herself. She likes having a roommate. It was just very costly. They charged us 2500 just for the 2 days that she was there. I thought that was way too expensive. The facility was very clean. Everything seemed to be okay. It's just that my loved one did not like it there. The value was not good at all. It's just way too costly. The Waterford at Miracle Hills was not that great.


4.5
March 3, 2015
Carolyn G. - Loved one of resident/client
Verified Review
Living at The Waterford

My Mom moved into The Waterford at the end of December 2014 and is very happy here. There are many activities for her to choose from, the meal variety is great and she enjoys eating with her table mates. The staff is friendly and the management encourages and listens to feedback. I feel confident that she is in a safe, welcoming environment and am very pleased with her choice of living arrangements. My siblings visit her regularly and have had only good things to say.


1.0
December 23, 2014
Anonymous - Loved one of resident/client
Concerns at the Waterford

As stated by others, I have concerns about the director. A very uncaring person. She is only worried a obout getting her job completed M-F during the day and cannot be bothered other times no matter how serious the situation. She supports her nurse who does not seem very bright. The other staff members are generally kind, but there seems to be a significant turnover. The facility is nice, but that doesn't make up for poor management.


4.0
October 14, 2014
Anonymous - Loved one of resident/client
Verified Review
The atmosphere is the one that felt the most like home,

It's very clean. It's more spacious than most, they have a lot of open seating areas. They have plenty of activities, and I hear from mom that the food the is awesome, I would say that part is a five. Communication among themselves could be improved, as well as the communication with the family. They will tell mom something, and I might not know for a while if at all. They had the availability when we were looking. The atmosphere is the one that felt the most like home, they were head and shoulders above the rest on that.


Neighborhood around The Waterford at Miracle Hills

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The Waterford at Miracle Hills in google map

Frequently Asked Questions about The Waterford at Miracle Hills

The Waterford at Miracle Hills offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

The Waterford at Miracle Hills has received an average review rating of 3.8 based on 31 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.