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Crown Pointe Retirement Community

2820 S 80th St, Omaha, NE 68124
9.3
Review Score
43 reviews

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18 Photos
18 Photos available
3 Floor plans
3 Floor plans available
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Anonymous - Loved one of resident/client
4.0
Our first few weeks at Crown Point

My loved one is a resident at Crown Pointe Retirement Community. Overall, we are very happy with this facility. It's much better than what we were dealing with. Housekeeping keeps the common areas and resident rooms clean. The laundry appears to get done and put away weekly. They gave my loved one a nice welcome basket with a cup and snacks. We would like to see them empty the trash from the rooms daily. My loved one wears depends and their room can sometimes get that urine smell. But again, we're happy with the facility overall and would recommend it to others.... Read more

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About the facility Crown Pointe Retirement Community

Rustic, brick exteriors and wood-accent interiors create a cozy and welcoming atmosphere at Crown Pointe — a community offering independent living, assisted living, and memory care services in Omaha, Nebraska. Play a tune on the atrium’s piano, or spend chilly winter mornings warming yourself by the crackling fireplace. At Crown Pointe, we strive to provide residents with a low-stress and supportive environment, where they can age gracefully. With a variety of on-site amenities, daily activities, and friendly services available, there are plenty of ways to fill your days.

Crown Pointe now offers the Aegis Therapies EnerGize Your Life!™ program. This new program focuses on the complete well-being of residents of all interests and abilities. Through EnerGize Your Life!™, we can help increase your strength and independence while enhancing your overall quality of life.

Community Services and Amenities

At Crown Pointe, you don’t have to worry about maintaining a household. Our associates provide regular housekeeping and laundry services, so you can spend less time scrubbing dishes and more time exploring local attractions. We’ll even provide you with transportation services, so you don’t have to worry about fighting traffic.

We understand that maintaining a healthy diet can be difficult, especially for those...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Crown Pointe Retirement Community is a community within Sonida Senior Living properties. See all Sonida Senior Living communities.

Pricing for Crown Pointe Retirement Community

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Crown Pointe Retirement Community

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Mon
25
Sep
Tue
26
Sep
Wed
27
Sep
Thu
28
Sep
Fri
29
Sep

Amenities at Crown Pointe Retirement Community

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Vegan
Guest Meals
Meals Provided
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Indoor Atrium

Recreational areas

Arts and Crafts Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Catholic Services

Reviews
for Crown Pointe Retirement Community

Write a Review
9.3
Review Score
43 reviews

Review Score

43 reviews
9.3

Out of 10


5 star

45%

4 star

38%

3 star

10%

2 star

7%

1 star

3%

A Place for Mom has scored Crown Pointe Retirement Community with 9.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Crown Pointe Retirement Community has 43 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.3

Meals & Dining

3.7

Care Services

4.1

Activities

4.1

Staff

4.8

Value for Cost

4.0

Overall Experience
19
16
4
3
1
Date Submitted
3
8
11
Reviewer
6
21
16
0
Care Received
5
30
8
1-20 of 43 reviews
Sort by

4.0
Anonymous - Loved one of resident/client
Independent Living
July 18, 2023
Verified Review
Our first few weeks at Crown Point

My loved one is a resident at Crown Pointe Retirement Community. Overall, we are very happy with this facility. It's much better than what we were dealing with. Housekeeping keeps the common areas and resident rooms clean. The laundry appears to get done and put away weekly. They gave my loved one a nice welcome basket with a cup and snacks. We would like to see them empty the trash from the rooms daily. My loved one wears depends and their room can sometimes get that urine smell. But again, we're happy with the facility overall and would recommend it to others.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


3.0
anonymous - Resident/client
Independent Living
April 17, 2023
Verified Review
Crowne Pointe Retirement Community review

Improve the food most of the time myself and others just try a bit or two and leave the rest unable to eat always cold when should be hot. You can order salads and sandwiches but that gets old Crowne Pointe is very nice and clean the staff is nice and friendly as are the other tenants.

Cleanliness

5

Friendliness

4

Meals & Dining

1

Care Services

5

Activities

4

Staff

4

Value for Cost

2

Response from Crown Pointe Retirement Community

May 23, 2023

Thank you for taking the time to leave us feedback about your experience with us.


5.0
anonymous - Resident/client
Independent Living
April 11, 2023
Verified Review
Happy, recommend, satisfied

The staff has been turning over; food is good but could be better; very good with activities. I'm in an efficiency apartment and remotely work. It has a fridge microwave, and grab bars in bathroom, it has everything that I need.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

5

Staff

5

Value for Cost

5

Response from Crown Pointe Retirement Community

June 7, 2023

Thank you for your feedback. We are excited to share that we have some amazing staff that has joined our team from our sister communities. They have been with the company for several years and we are so lucky to have them. Our dietary chef started a couple of months ago and the residents are really enjoying the improved food quality.


5.0
anonymous - Loved one of resident/client
Independent Living
March 22, 2023
Verified Review
Crown Pointe Retirement review

The staff members are super helpful. We would recommend Crown Pointe to other families based on the experience we have had so far,

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Crown Pointe Retirement Community

June 7, 2023

We are very happy we could provide you with a positive experience!


3.0
Cheryl - Toured community
Independent Living
March 14, 2023
Verified Review
Tour Review

Our family had an in person tour with Crown Pointe and it did not have trails in the hallway for safety. I found that odd. Also it was not a full kitchen. With a stove/oven and there were no laundry hookups in her apartment. Overall it felt more like a hotel room than a home. The activities room was off in a dark corner of the lower level and you did t see many residents out and about hanging out to just visit with one another. The staff overbooked the tour so we did not start on time.

Response from Crown Pointe Retirement Community

June 7, 2023

Hi Cheryl, thank you for taking the time to let us know about your recent experience. If you are willing to give us another chance, please reach out to us at (402) 391-7555 to speak to our manager directly.


5.0
anonymous - Loved one of resident/client
Assisted Living
March 14, 2023
Verified Review
Friendly Atmosphere

It's a lovely facility with very friendly staff that really take the time to make the residents feel welcome. The residents are a friendly group also. Mom is happy here and really likes the food! This is a quality place at a reasonable price. I would definitely recommend Crown Pointe Retirement Community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5

Response from Crown Pointe Retirement Community

June 7, 2023

Thank you for sharing your experiences with Crown Pointe. We are so happy that your mom is here!


5.0
Jo O - Resident/client
Independent Living
December 15, 2022

the staff does their best to help us in anyway. I thank them all

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

No data collected

Response from Crown Pointe Retirement Community

June 7, 2023

We are so blessed to be able to assist you every day.


5.0
Jo O - Resident/client
Independent Living
December 15, 2022

All helped the best they could - positive experience - except for some meals

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected

Response from Crown Pointe Retirement Community

June 7, 2023

Thank you for your feedback!


5.0
Constance G - Loved one of resident/client
Assisted Living
June 16, 2022
Verified Review

Overall she has been very pleased with her experience at Crown Pointe Retirement Community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

No data collected


5.0
John - Loved one of resident/client
Assisted Living
May 17, 2022
Verified Review
Retirement Resort

The staff are very caring and friendly. And we would probably call it a retirement resort to give the idea of what's available for those who choose to participate in activities and amenities.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
Jim - Loved one of resident/client
Memory Care
November 5, 2021
Verified Review
As new residents in Omaha, we found a facility we feel comfortable having my brother in

We chose Crown Pointe because after checking out other facilities, they had the best value for the money and the salesman did a great job, we were impressed after our tour. The room sizes are very adequate, we were very happy with that. In memory care [name removed] takes great care of the department and seems to know everyone by name and is on top of things. I would absolutely recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
August 13, 2021
Verified Review
Would recommend except for the food.

My loved one likes living there. Her only complaint is the food. She eats her meals in her apartment and doesn't go to the dining room. And when she calls her meal orders in, she doesn't always get what she asks for, so that's a big drawback. There's also some issues with quality and preference. One time she ordered potato salad and told me there was more macaroni in it than potatoes. Those are two separate salads in our book. Otherwise she really likes it there. She gets help bathing twice a week. They change her bedding once a week and do her laundry for her. She gets help with her medications and blood sugar checks. And he seems to like the people who work there.

Cleanliness

5

Friendliness

5

Meals & Dining

0.5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

3

Response from Crown Pointe Retirement Community

September 22, 2021

We apologize you had a negative experience with our community's dining services, but appreciate the feedback. We would appreciate the opportunity to try and make this situation better. Please give us a call at your earliest convenience.


4.0
JD - Loved one of resident/client
Assisted Living
June 16, 2021
Verified Review
our experience at Crown pointe

The only struggle we had so far is with maintenance requests. we asked for the shower to be replaced and that took a while. The community is neat and clean and everyone is friendly. I would recommend this community to others based on my experience.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

4

Response from Crown Pointe Retirement Community

September 22, 2021

Thank you so much for the feedback. We have recently welcomed a new maintenance team and will continue to work hard to improve and meet your expectations.


4.0
Marge - Toured community
Independent Living
May 11, 2021
Verified Review
my review of Crown Pointe Retirement Community

We toured this community and the tour was ok. There was lots of construction and parking was not very good. we didnt get to really see much

Response from Crown Pointe Retirement Community

October 26, 2021

We appreciate your honest feedback, as we are always looking for ways to improve. Please don't hesitate to reach out if we can be of any assistance to you or if you have additional questions we didn't address on the tour. Thank you!


0.5
Jim Petersen / C.Missman - Loved one of resident/client
Memory Care
May 22, 2018
Do not place family member in “Memory Unit” .

Do not place your family member in there “Memory “ Unit. They call it a Memory Unit but run it as an Assissted Living unit. Poorly staffed;staff not trained in care of Dementia Patients. Frequent falls here; do not assist patients while eating. No paper towels in patient bath- Rooms. You will supply towels and toilet paper; but they Rarely change the TP or put out towels you supply. Frequent missing clothes;run run ! Talk to your Doctor there are great places - BUT NOT HERE !

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
anonymous - Loved one of resident/client
Memory Care
November 7, 2017
Verified Review
Mom Is fitting in great

I love this place they are taking care of my mom I only had one issue when I asked for them to keep a sling on her broken arm they just couldn't figure it out so they just left it off that's my only complaint. Other than that they are great the caregivers are helpful. It is always clean and nice.The food is great. She enjoys the activities like crafts and van rides. And going to mass on Thursdays. It has beautiful grounds. The nurses are good at communicating with me. I would recommend this to my friends and family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
October 5, 2017
Verified Review
Very Happy

The care my mother is receiving is great. I really appreciate the way that they work with our schedule. All and all the value is definitely worth what we pay as well. Can't complain :)

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
September 13, 2017
Verified Review
Honest

This looked like a nice place when we visited. The person that took us on tour was nice. They did let us know they were not able to handle mom's care needs.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Toured community
Memory Care
August 30, 2017
Verified Review
Did Not Complete The Tour

Mom knew as soon as she walked into this community that she wasn't going to like it here. There was a hospital sterile odor in the air and that just turned mom completely off. The community was very nice it has just gone through a remodel so everything was new and clean.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.5
anonymous - Toured community
Memory Care
March 17, 2017
Verified Review
A good tour!

I was very impressed with the Crown Pointe when I toured it. The community was very clean and all of the staff members were very nice. I did not notice anything major that needed improvement while I was there. Ultimately, it came down to my mother choosing another community.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


Viewing 1-20 out of 43 reviews

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Frequently Asked Questions about Crown Pointe Retirement Community

Crown Pointe Retirement Community offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Crown Pointe Retirement Community 9.3 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (402) 391-7555 to reach a resident at Crown Pointe Retirement Community.

To reach a resident at Crown Pointe Retirement Community call: (402) 391-7555



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.