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Bailey Pointe at Miracle Hills

11909 Miracle Hills Dr, Omaha, NE 68154
7.6
Review Score
38 reviews

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Margene - Loved one of resident/client
5.0
would recommend

The food was always important to [name removed] when he stayed in respite care and he liked it there. The head staff people are so amazing! We have experienced the staff at [community name removed] and now [community name removed] and they do not even come close to the warmth and concern that the people at Miracle Hills did.... Read more

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About the facility Bailey Pointe at Miracle Hills

Continue enjoying the lifestyle you love while receiving the care and support you deserve at Bailey Pointe at Miracle Hills — a community offering three-course meals, premier amenities, and exceptional assisted living services in Omaha, Nebraska. This multi-story community is lined with large windows, which fill the spacious and tasteful interiors with plenty of natural light. Spend chilly winter days beside the crackling fireplace while visiting with your loved ones or browsing the extensive library for your next favorite novel. Your pets are welcome to join you — this is their new home, too!

Community Services and Amenities

Let us handle the stressors of daily household chores. Associates provide a wide range of services for your convenience, which include regular housekeeping, laundry, and maintenance, as well as transportation to and from medical appointments. We’ll even take care of the grocery shopping and meal preparation. Delicious, three-course meals are prepared fresh by the culinary team every day for breakfast, lunch, and dinner. With multiple menu options available in the restaurant-style dining room, you can choose from a variety of savory entrees.

Personal care plans are tailored to fit each resident’s unique needs and desires. Caregivers utilize a person-centered approach that enables them to nurture...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Bailey Pointe at Miracle Hills is a community within Sagora Senior Living properties. See all Sagora Senior Living communities.

Pricing for Bailey Pointe at Miracle Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Bailey Pointe at Miracle Hills

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Sep
Wed
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Thu
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Fri
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Sat
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Amenities at Bailey Pointe at Miracle Hills

Health Care Services

Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
Guest Meals
Meals Provided
Restaurant Style Dining

Room Amenities

Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Catholic Services
Other Religious Services

Reviews
for Bailey Pointe at Miracle Hills

Write a Review
7.6
Review Score
38 reviews

Review Score

38 reviews
7.6

Out of 10


5 star

29%

4 star

45%

3 star

14%

2 star

6%

1 star

8%

A Place for Mom has scored Bailey Pointe at Miracle Hills with 7.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Bailey Pointe at Miracle Hills has 38 reviews with an average "overall experience" of 3.8 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.0

Meals & Dining

3.6

Care Services

3.7

Activities

3.8

Staff

3.4

Value for Cost

3.7

Overall Experience
11
17
5
2
3
Date Submitted
2
3
7
Reviewer
0
27
11
0
Care Received
38
1-20 of 38 reviews
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5.0
Margene - Loved one of resident/client
Assisted Living
July 6, 2023
would recommend

The food was always important to [name removed] when he stayed in respite care and he liked it there. The head staff people are so amazing! We have experienced the staff at [community name removed] and now [community name removed] and they do not even come close to the warmth and concern that the people at Miracle Hills did.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

5


3.0
Anonymous - Loved one of resident/client
Assisted Living
May 9, 2023
Verified Review
Would Not Recommend

It was a bit better when it was Waterford but it started going downhill when they changed hands. Some of the staff is excellent, but many of the good ones have left. The ones who stayed are only there because they love the residents and are trying to keep their spirits up. The new people also don't take care of the workers like they should. That's why many of them left. The food was never very good. Almost half the rooms are empty since the new owners came. I guess that would tell you a lot. They are hiring some new people who seem good, but the question is if they will stay or not. We felt the need to get out of there in case they crashed.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

3

Activities

3

Staff

3

Value for Cost

2

Response from Bailey Pointe at Miracle Hills

May 10, 2023

Hello, Thank you for taking the time to leave a review. We strive to provide residents with a high standard of living and inclusive amenities, in line with our Resident First approach. We continue to refine the Bailey Pointe at Miracle Hills experience in order to best serve our residents. To learn more about your experience, we invite you to reach out to Regional Director of Operations Tara Gabel at (817) 733-3763.


2.0
Anonymous - Loved one of resident/client
Assisted Living
November 14, 2022
Verified Review
Review for Bailey Pointe at Miracle Hills

They are going through a transition. Sometimes there is no protein served with the meals, and they serve smaller portions. They don't have fresh fruits. They have a large turnover in staff. They only do laundry, once every two weeks. The staff has been pleasant. They don't have an activities director but they do have Bingo.

Cleanliness

2

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

3

Value for Cost

2


5.0
anonymous - Loved one of resident/client
Assisted Living
August 23, 2022
Verified Review
Our Experience

We've utilized The Waterford for respite stays, and we loved it. We would have put my loved one there long-term except they don't have memory care. Even though the building is old, the people were so nice. The care was great. And the food was good.


4.0
anonymous - Loved one of resident/client
Assisted Living
April 14, 2022
Verified Review
Clean and safe community

Cleanliness

5

Friendliness

4

Meals & Dining

No data collected

Activities

No data collected

Staff

4

Value for Cost

No data collected


1.0
anonymous - Loved one of resident/client
Assisted Living
February 7, 2022
Verified Review
Do not put your loved one at waterford

I would say do not go to this community.

Cleanliness

3

Friendliness

1

Meals & Dining

No data collected

Care Services

2

Activities

3

Staff

0.5

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Assisted Living
January 11, 2022
Verified Review
Staff members are friendly, the social aspect is great

The internal communication and response time could be improved, however our loved one is very happy with the meals and dining service and all the activities that are offered. The Waterford is also pet friendly which was a huge thing for us.

Cleanliness

4.5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4.5


4.5
anonymous - Loved one of resident/client
Assisted Living
July 12, 2021
Verified Review
They were very helpful and caring

We were very happy with Waterford, we pretty much had a good experience. They were very caring and friendly, and we would recommend this community to others.


4.0
Richard - Loved one of resident/client
Assisted Living
April 22, 2021
Verified Review
TI Wish They Would Open Up More

I wouldn't be against recommending someone go there. I think they are overpriced for what they do. I believe they are short staffed. Sometimes the food isn't as good as what my loved one expects. They are willing to accommodate dietary restrictions.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
March 22, 2021
Verified Review
Our experience with The Waterford

We chose The Waterford at Miracle Hills at the time because they told us that they had a doctor on site. My mom was moving and we did not want to have to switch and find a new one and they told us that she could just use this one and make it easier. We were happy with the size of the room size that she had. Communication overall was not good. I would call and ask for people to return my phone calls and it never got done. Communication between the director and the nursing staff was not great either, so that was the biggest downfall. It was a great facility compared to some that we saw and I would recommend to others who are looking. I would just caution others about the communication issues.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
October 26, 2020
Verified Review
A good fit for my parents

We chose The Waterford At Miracle Hills because during our tour we talked a lot to the staff members and liked them. It also seemed very clean and it seemed like it would be a good fit. The room sizes here are pretty large and spacious, they are in a two bedroom but even the one bedrooms were larger than some of the ones we saw. The food is something they think they could improve on, they have had a lot of turnover with the head chefs. The best part about the community so far has been the care and overall attitude of the staff members.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.0
Chris - Loved one of resident/client
Assisted Living
August 26, 2020
Verified Review
Individualized Care

I think it is affordable care. The staff is extremely nice. They give individualized care and have individualized care plans for the residents The room sizes and the layout of the community are really good. The food is good. They have outdoor space for the residents to use.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

3


2.5
Hearst Family - Loved one of resident/client
Assisted Living
April 7, 2020
Theft from Staff

During my Mom's stay, one or more of the staff members stole her toilet paper during the times the facility was on lockdown for the flu season and Corona virus outbreak. We were promised it would be replaced, but it wasn't. Also, during her move out, some of the staff were very rude. But other than those incidents, it's a good place.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


4.0
anonymous - Toured community
Assisted Living
January 17, 2020

Similar to [community removed], a little older property, but, decently cared for

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
September 21, 2018

I am moving in next week!!! It is perfect for me and my two cats.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
August 18, 2017
Verified Review
My husbands excellent care

We are very happy with the care from this community. The staff are caring and attentive. The menu is good and he seems to like the variety. They have a lot of activiites for the residents who want to participate. We would recommend the good care and value to other families.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Assisted Living
June 23, 2017

Place is small & modest, but seems well-thought-out; central courtyard is peaceful & well-landscaped, but building is hemmed-in by city clamor & isolated by it. Excellent lunch!

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
anonymous - Toured community
Assisted Living
October 14, 2016
Verified Review
5 Stars All The Way!!

The Waterford at Miracle Hills was a clean place. The staff were friendly. [Removed] the tour guide provided me with a great tour of the whole community. She explained all the amenities, meal plans and activities available for the residents. I liked the layout of the rooms a little better than other places. I would recommend a tour of this place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Assisted Living
September 26, 2016
Verified Review
Very Clean!!

The community was very clean and well maintained. The staff was very generous and patient with my loved one and I on our tour. It didn't seem like they had enough care for people with memory loss. I recommend that they look into more intensive care.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
May 19, 2016

it is clean but the interior is outdated and the lighting in her apartment is not good. The food is very good but the portions are small. The care so far has been good for the most part. She has had issues with one of the caregivers. She pushed her button for someone to take her to the dining room in her wheelchair. When the caregiver came she was told not to push her button unless it was an emergency. The buttons around the neck are to let the caregivers know you are ready to go. She has had insects including ants in the bathroom and large spiders. They did send someone to spray and clean them up.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 38 reviews

Neighborhood around Bailey Pointe at Miracle Hills

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Frequently Asked Questions about Bailey Pointe at Miracle Hills

Bailey Pointe at Miracle Hills offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Bailey Pointe at Miracle Hills 7.6 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (402) 431-0011 to reach a resident at Bailey Pointe at Miracle Hills.

To reach a resident at Bailey Pointe at Miracle Hills call: (402) 431-0011



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.