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Astoria Senior Living Omaha

9220 Western Avenue, Omaha, NE 68114
7.4
Review Score
45 reviews

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Anonymous - Family/friend
4.0
Our families experience.

Overall our family really likes the friendliness of the staff. They have a lot of patience with her. I don't like that after 6 pm you have to call someone to get in or out. Sometimes, you have to wait a while.... Read more

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About the facility Astoria Senior Living Omaha

Astoria Senior Living Omaha is a vibrant retirement community in Omaha, Nebraska offering a continuum of care for a wide range of needs. We offer advanced assisted living services in an apartment-style setting with all the simple pleasures — nutritious food, comfortable surroundings, and the support of a warm, caring, and competent staff.

The key to our success is our dedicated and compassionate staff, which receives special training and supervision. Here, residents can enjoy amenities such as an on-site beauty salon, botanical outdoor spaces, restaurant-style dining, and more. Our community features an uncomplicated, accessible design, ensuring that everyone can feel confident as they navigate our spaces. Let us know how we can support your unique and evolving care needs, here at Brighton Gardens.

Community Amenities and Services

We offer a variety of individualized nursing care and support services including 24-hour skilled nursing, post-hospital and post-surgical care, restorative care, coordination of physician and pharmacy services, and family counseling. We also offer a separate Special Care Center for residents with Alzheimer’s or other memory-related disorders. Caring for residents with dementia is a partnership between the community and the family, and frequent family visits are encouraged as well as support groups and advisory councils.

We...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Astoria Senior Living Omaha is a community within Agemark properties. See all Agemark communities.

Pricing for Astoria Senior Living Omaha

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Astoria Senior Living Omaha

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Compare

Astoria Senior Living Omaha9220 Western Avenue, Omaha, NE 68114
Crown Pointe Retirement Community2820 S 80th St, Omaha, NE 68124
Remington Heights Retirement12606 W Dodge Rd, Omaha, NE 68154
Cedar Creek of Prairie Meadows13208 Meredith Avenue, Omaha, NE 68164
7.4
Review Score
45 reviews
9.5
Review Score
51 reviews
9.2
Review Score
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9.1
Review Score
46 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Memory Care

Amenities at Astoria Senior Living Omaha

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
Vegetarian
Guest Meals
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Arts and Crafts Center

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Educational Speakers / Life Long Learning

Reviews
for Astoria Senior Living Omaha

Write a Review
7.4
Review Score
45 reviews

Review Score

45 reviews
7.4

Out of 10


5 star

47%

4 star

32%

3 star

9%

2 star

5%

1 star

9%

A Place for Mom has scored Astoria Senior Living Omaha with 7.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Astoria Senior Living Omaha has 45 reviews with an average "overall experience" of 4 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.2

Meals & Dining

3.3

Care Services

3.9

Activities

4.2

Staff

3.4

Value for Cost

3.8

Overall Experience
21
14
4
2
4
Date Submitted
3
6
11
Reviewer
2
28
15
0
Care Received
11
34
1-20 of 45 reviews
Sort by

3.0
Anonymous - Family/Friend
Memory Care
January 12, 2024
Verified Review
Our Experience

They've been in the process of renovating since we toured in October. The Memory Care manager is delightful. Care staff is a hit and miss, med staff marginally English-speaking that is if I can figure out who is med staff. I found out some of the best staff were contracted or agency and Astoria let them go at the end of December. Some staff seem to have favorite residents with whom they spend more time. The food has been all over the place. At times, not enough sent to memory care so staff had to decide how to ration. It is better now, but I sense a distinctly higher quality for assisted living than what is sent to memory care. Some items very impractical for people 90+ years to eat. The activities have been good and that is because there were many entertainment events in December. Now, not much at all. Sitting in front of a large screen tv is not socializing. I rated the value for cost at a 1 and that is because we were promised so much, signed contract and paid money, but not finding what was promised AND price was raised immediately.

Cleanliness

2

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

4

Staff

3

Value for Cost

1

Response from Astoria Senior Living Omaha

January 30, 2024

Thank you for your thoughtful review. We will take this feedback, and communicate it to our team, so we can make plans to improve. We'd like the opportunity to speak with you further if you'd be willing. If so, please email info@astoriaseniorliving.com and we will put you in touch with the right member of our team. Thank you again.


4.0
Anonymous - Family/Friend
Assisted Living
January 8, 2024
Verified Review
Our families experience.

Overall our family really likes the friendliness of the staff. They have a lot of patience with her. I don't like that after 6 pm you have to call someone to get in or out. Sometimes, you have to wait a while.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4

Response from Astoria Senior Living Omaha

January 10, 2024

Thanks so much for your feedback, we truly appreciate it. We're glad that you find our staff friendly and patient. I understand it can be tough outside of primary building hours to get access inside. We'll take this feedback and see how we can make improvements.


1.0
Rhaniece - Family/Friend
Assisted Living
December 31, 2023
RECONSIDER!!

When you place a love one in an assisted living facility you expect them to provide excellent service and quality care, but that’s not the case with this place. The head staff members don’t greet you upon arrival, it takes about 45 mins for the nurse to respond to a room call, the staff aren’t properly trained on how to administer medicine, and they can change the monthly rate without notifying you about the drastic increase. Save your money and your time and place your loved one somewhere else! My grandma did a quick decline at this facility and I truly believe the terrible care along with the long response times attributed to her suffering there. In fact, I know it did because after she transitioned my family didn’t hear anything from the head nurse or manager in regards to their sympathy. Learn from our mistake and RECONSIDER!!

Cleanliness

2

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

3

Staff

1

Value for Cost

1

Response from Astoria Senior Living Omaha

January 10, 2024

We're sorry to hear this feedback and apologize that you had a negative experience with our community. That is not what we strive for. We do take pride in the care we can provide for residents of Astoria and are open to making improvements in areas where we may have fallen short. If you'd like to speak further with a member of our team, we'd encourage you to reach out.


4.0
B Ewer - Family/Friend
Assisted Living
August 28, 2023
Verified Review
Very Accommodating

I chose Astoria because I had a great tour and they assured me they would be accommodating to my mom's needs. I like the fact that they have a separate memory care unit. Besides the above I would tell a friend about the salon and activity options.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4

Response from Astoria Senior Living Omaha

August 29, 2023

Thank you so much for your thoughtful review - we're glad you noticed some of the great offerings in our community. We take pride in the customized care that we're able to provide to all Astoria residents. We'll share your kind feedback with our team!


3.0
Anonymous - Family/Friend
Assisted Living
June 29, 2023
I would not recommend this facility.

Based on our experience with Astoria Senior Living, they are way over priced. The hidden fees and additional costs are never explained. The billing is confusing even for a CPA. Cannot afford to move my parent and begin the 2 year private pay requirement over again.

Cleanliness

2

Friendliness

2

Meals & Dining

3

Care Services

2

Activities

3

Staff

2

Value for Cost

1

Response from Astoria Senior Living Omaha

June 30, 2023

Anonymous, first, thank you for submitting a review of Astoria in Omaha. Our goal is to provide excellent care and services at a fair price. We do know that the cost of senior living has risen, especially in the last few years, due to increases in expenses, wages and more. We would be happy to discuss your billing with you at any time, and explain anything that is confusing. If you'd like to speak to the ED of the community, reach out directly, or if you'd like to talk to the Regional Director of Operations that oversees this community, please email info@agemark.com.


1.0
Anonymous - Resident/client
Assisted Living
June 8, 2023
Astoria Senior Living

I am very disappointed with Astoria. I went into the hospital and when I came hoping to return I was told I couldn't return because I required too much care. I'm sorry but I cannot recommend that facility. I think the staff was great. The food was good. Sometimes I feel I waited an excessive amount of time before staff answered my call light and there was once I waited three weeks for my shower.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Astoria Senior Living Omaha

June 30, 2023

Anonymous, we share your disappointment when reading your review. We'd like to discuss this with you further. If you'd like, please email us at info@agemark.com and we will get back in touch with you as soon as possible.


5.0
anonymous - Family/Friend
Assisted Living
January 25, 2023
Verified Review
highly recommend

Our loved one really likes the meals and every time we come to visit the community is always really clean. We get to see different activities the activity coordinator puts on and our loved one mentally is kept active who promotes her mind health. We would recommend the Brighton Gardens of Omaha to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Astoria Senior Living Omaha

January 26, 2023

Hi Customer, Thank you for the wonderful things you said about Brighton Gardens of Omaha and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.


2.0
PJ - Resident/client
Assisted Living
December 30, 2022
Actual cost is not given, They give you the base price, then you receive the bill!

Before you decide to move here ask for additional cost. You can quickly go from the base price to twice or even more. Seems the "assisted" part will cost you more! They refuse to tell you what they are charging you for when they double or even more each month. To be able to live here and to keep the base price you to have no help of any kind. And the will bill you monthly for giving you your required prescriptions. [amount removed]a month even if it one or two prescriptions, and even it over the counter! That is not counting the cost of your drugs they obtain from a local company that supplies your presciptions. Also, if you are ill, or having loose bowels, etc., you have to go down to the dining room or be charged [fee removed] for each meal they bring to your room. In other words you can be on your " death bed" and you are suppose to Get out of you get and go down to the dining room! All in all they will find ways with excuses to increase your bill. Ask them to itemize their charges. Good luck!

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

3

Staff

3

Value for Cost

1

Response from Astoria Senior Living Omaha

January 9, 2023

We are sorry, PJ, to hear about the negative experience you had at Brighton Gardens of Omaha. For over 40 years, Sunrise Senior Living has taken great pride in serving thousands of residents and families during such a critical time in their lives. We would like to learn more about your experience and how we can correct the issue. Please contact us at info@sunriseseniorliving.com. Thank you! – The Sunrise Team


5.0
PG - Family/Friend
Assisted Living
July 25, 2022
Verified Review

They have very good socialization opportunities. The staff did a great job getting her out of her room for the activities.

Response from Astoria Senior Living Omaha

July 27, 2022

Hi PG, Thank you for the wonderful things you said about Brighton Gardens of Omaha and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.


0.5
anonymous - Family/Friend
Assisted Living
April 15, 2022
Verified Review
Pass on by

The staff are horrible and do not go with the wishes of the family and have been very difficult to deal with. They will not answer questions or provide me with any information. I would tell others that they will not provide the type of care that they say they will. If you have power of attorney or guardianship then good luck. The memory care is not locked down, they give anyone the key code to go in or out which is not safe. I would never recommend them to others.

Response from Astoria Senior Living Omaha

May 17, 2022

Hi Customer, We take your experience at Sunrise of Brighton Gardens of Omaha very seriously and would like to review this matter closer. Please contact info@sunriseseniorliving.com so we can promptly review and address these concerns. – The Sunrise Team


4.0
Anonymous - Family/Friend
Memory Care
March 24, 2022
Verified Review
look behind the curtain

I would give the caregivers at Brighton Gardens of Omaha a 5, but the way the company manages and pays them would receive a 2. it is very high cost and they sneak things in to raise the price. when you actually sit down with the people who are responsible for translating care to dollar charges, they are not transparent. they say things like, "we don't make the decision as to what to charge. we are not in charge of the algorithm", they will blame it on the company. when you look up the company, you will see that it is under an influx of umbrella companies. once you get up the ladder of different companies, you'll learn that Brighton Garden is just one out of hundreds, all owned by a corporation of some sort. because of this, their first concern is not of the residents, it's the payback of stock holders who are involved in the REITs. the companies who own Brighton Garden are real estate management companies, not healthcare (provider) companies. it's a very pretty place, it looks like a luxury hotel. however, when it comes to the day to day care of your loved one, you can see where things are skipped, shortcut, or completely ignored in order to make a profit and pay their investors good dividends. as the POA of one of their residents, I've had to complain to management. they have a dining room area where residents can heat up coffee and take snacks. ultimately the meals are served in that room throughout the day on hot carts. during the first five months of my loved ones stay, the microwave was not working. the staff complained about it and they did nothing. when I spoke with management I threatened to take my complaint further, and a new microwave magically showed up. I've noticed other things like loose screws and the doors falling off the cupboards. when I am in town I spend everyday there with my loved one for multiple hours, so I am able to see much more than the typical visitor. I'm able to talk to management, observe the condition of the facility and I've had time to interact with the staff in a much more in-depth way. the people who provide the day to day care and the housekeepers are heroic. I know that my loved one can be challenging due to her age and health; but her room is always kept spotless and the housekeeper was always glad to do what needed to be done. she never complained either. she, unfortunately, had to leave the community because they were paying her minimum wage, and the job that she was doing was worth much more than that. the caregivers are great as well and do an excellent job. there is such a high turnover that no one there currently (that I've come in contact with) has been there for more than a year because of the pay. it's not the aides, nurses or caregivers; it's the people who manage them. I would advise other families to look for a company that does not have multiple layers of management. look for a privately owned community, not one owned as part of a conglomerate. a privately owned community will be a lot closer to its residents and will do a much better job at providing better care.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

2


5.0
Jackie L - Family/Friend
Assisted Living
January 11, 2022
Verified Review
What makes Brighton Gardens stand out is the heart of the people working there

The staff members and their care services are amazing that is what we like best about Brighton Gardens. Our loved one is really enjoying the meals and dining service. The activities at Brighton Gardens is what separate's this community from others, the activities director and her staff are phenomenal and have really changed our loved ones life.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mel V - Family/Friend
Assisted Living
February 17, 2021
Verified Review
Good Place to Go

As far as I know it is a good place if you need those services. Our experience was prior to COVID, and we were able to see our loved one.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
anonymous - Family/Friend
Memory Care
November 4, 2020
Verified Review
Awesome!

The size of the rooms this community offered really stood out to us as well as the people there. It felt like home. We were able to eat some meals with our loved one before COVID and we thought they had a good menu, and the residents has different options to choose from.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
January 17, 2020

Not so much for independent care, start adding charges and becomes one of the more expensive places I've been to.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Astoria Senior Living Omaha

January 21, 2020

We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information(at)sunriseseniorliving(dot)com so that we can learn more. –The Sunrise Team


5.0
Dawn - Family/Friend
Memory Care
June 5, 2019
This place wasour salavation!

My dad lives in the memory care community. I can not imagine going through the last 9 months without the caring ,compassionate and most of all educated people that provide care to my dad. He is in need of total care and he is always clean, and well taken care of. The team has met every challenge both medically and behaviorally that he has given them. Family is included in any and all decisions and we feel apart of that team. If he wants Cheetos in the middle of the night he gets Cheetos! They see him first and his disease second. Sure, its a nice clean facility, food is good, lots of activities but Brighton Gardens is sooo much more that. The support and caring they have shown not just my dad but the whole family is priceless. We could not have gotten better care for him.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
anonymous - Toured community
Memory Care
September 21, 2018

It was a nice enough place, but the person giving me tour made it perfectly clear that I was not on their choice list, made even more clear with their followup email saying they could not work with me in breaking out the huge unexpected sign in costs into reasonable payments.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


4.0
anonymous - Family/Friend
Memory Care
December 14, 2017
Verified Review
Staff is friendly and communicate with us very well

The staff members here are very warm, friendly, and concerned about my Mothers well-being. They take care of her really well and they communicate with us just fine. It is an older building but it is always picked up and clean. I really like that the dining room and the activities room are in close proximity. My mom has said the food is okay and it’s well balanced and nutritious. For activities, they offer things like exercise classes, get-togethers, and live entertainment. I would recommend this community to other families.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
October 30, 2017

Looks like they have lots of activities!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
September 23, 2017

I have only toured this facility. But having direct experience with 3 other communities and having toured half a dozen others, I have never seen a staff present itself better. Everyone I met was smiling and engaged. Even the FedEx delivery guy. They have such a great attitude it is contagious. And most importantly, the residents also catch the attitude. All other aspects were there too in terms of services and amenities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Astoria Senior Living Omaha

Astoria Senior Living Omaha offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Astoria Senior Living Omaha 7.4 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (402) 393-7313 to reach a resident at Astoria Senior Living Omaha.

To reach a resident at Astoria Senior Living Omaha call: (402) 393-7313



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.