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The Village of Heather Hills

1055 Forest Hill Ave SE, Grand Rapids, MI 49546

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Betty - Loved one of resident/client
5.0
Great Place

This is a very nice place and community for elderly people to be. They are very friendly and the community is very clean. The administrative staff bent over backwards to get us in there in a timely matter and they were just really great to work with. It meant a lot to me and my family. The staff are very good, friendly and caring with my loved one.... Read more

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About the facility The Village of Heather Hills

The Heather Hills community is the best in Michigan! Situated on 20 beautifully landscaped acres, you'll enjoy the elegance, warmth and security of a family-owned retirement community. We offer fine dining, social events, billiard rooms and more. Village care is our in-home health care agency who can provide help with medications, activities of daily living and other assistance as needed. Visit Heather Hills and see what the best is like.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

Pricing for The Village of Heather Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Village of Heather Hills

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Restaurant Style Dining
Room Service

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette

Facility Amenities

Dining

Bar or Pub
Café or Bistro

Transportation & parking

Resident Parking Available
Complimentary Transportation
Covered Parking
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Indoor Atrium

Recreational areas

Arts and Crafts Center
Billiards Lounge
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Educational Speakers / Life Long Learning
Day Trips and Outings

Reviews for The Village of Heather Hills

4.1

(27 reviews)

Write a Review

Cleanliness

4.2

Care services

4.0

Staff

4.1

Meals & dining

3.6

Activities

4.2

Value for cost

4.1

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1-20 of 27 reviews
2.0
July 16, 2022
ProtectMom - Loved one of resident/client
Dozens moved out, decline in quality, poor management

Poor management. High staff turnover. Unable to properly staff. Ask why there are 25 vacant units. There is new entrance and dining area but the halls are dark, with stained carpets & dry wall buckets for roof leaks. Unit carpet is worn out and cheap. Don’t do laundry weekly. Washers & dryers are old and dirty. Mice and ants are rampant. Carports are collapsing with gutters hanging, full of bird nests and poo. Elevators don’t work. The food is bland, not fresh, cold, overcooked, like rubber. Village Care doctor, Nurse Director and assistant are constantly leaving. Meds aren’t given on time and lost. Staff doesn’t respond to call buttons or answer phone. On the weekends & evenings no management is around; it’s obvious there’s nobody in charge. During covid management & staff didn’t wear masks yet required it of visitors. The staff were often exposed residents to COVID. We tried to get these issues addressed by the Director, but were repeatedly lied to and given excuses.


5.0
June 22, 2022
David - Resident/client
Verified Review


5.0
May 2, 2022
Tami Y - Industry reviewer
My second home

I have worked at HH for almost 32 years. It is my home away from home and my co workers and residents are family. I can’t imagine ever working any place else.


5.0
March 11, 2022
Betty - Loved one of resident/client
Verified Review
Great Place

This is a very nice place and community for elderly people to be. They are very friendly and the community is very clean. The administrative staff bent over backwards to get us in there in a timely matter and they were just really great to work with. It meant a lot to me and my family. The staff are very good, friendly and caring with my loved one.


4.0
February 18, 2022
Deborah M - Loved one of resident/client
Verified Review
Would Recommend

I was happy with it, glad I put my Mom there. She is happy to be there, except with the food. I think they have their challenges with staffing issues due to covid. They are doing the best that they absolute can.


5.0
February 17, 2022
Shelly S - Loved one of resident/client
Verified Review
Great experience highly recommend

The Village at of Heather Hills is fabulous. The 1 on 1 care that they provided is something that really stuck out to us. [name removed] the intake director was absolutely incredible. The experience was wonderful and we would highly recommend them to others looking, It was the best decision I could have made for her.


5.0
August 17, 2021
Harvey - Resident/client
Verified Review
Heavenly Hills

It's a verycooperative community. THe people are always happy. I don't hear complaining from the other residents even wehn there are little changes. We're shortstaffed right now. They're very good, working very hard and extremely freindly. but they're being overworked because they can't hire anybody. The food is great. There's a good variety and good quality with a proper portion size. You get two choices for each meal every day, and it's very delicious. My only complaint is they put salt in their food, and I believe that a facility like this with primarily older people could probably curtail some of the salt. They have a lot of activiites, so much going on all the time. People are enthusiastic with teh activities. And that stands out compared to other places we've visited. IT's a very well run organization, if a little expensive. Other places had a large entrance fee, but the entrance fee here is reasonable. And htey completely redo your rooms before you move in. THey have private covered parking spots avaialble. I would definietly recommend coming here if you can afford it.


5.0
May 26, 2021
D.R. G - Loved one of resident/client
Verified Review
We would strongly recommend The Village

The friendliness of the staff members would be six stars out of five. Our loved one thinks the food is wonderful, and the have been back and forth with the activities. She does enjoys what they have, and they do have a great line up of things to do. We feel that the value for cost is very good. This was our first choice.


1.0
April 21, 2021
JC - Resident/client
Terrible

I lived at Heather Hills for 1 year. The residents were wonderful! Most of the staff was very kind and excellent with all of the residents. However, there were several that were evil, mean and cruel> It was in every area. They were in the office staff, servers ,health care and even administration. These people would often lie to the residents. They would document that they gave a medication, took a temperature, record that a resident refused a shower. One night when I first got there the toilet in my room was not working. I was told I would have to walk downstairs to use a restroom or wear an adult diaper. They did not have a plunger. I was recovering from a stroke. I was humiliated. I was new and scared. Another time I was told they did a temperature check. They did not. I was told that I must have forgot. It is scary what they do and get away with. Many residents are not able to speak for themselves, Their families and caregivers do not see the true picture. It is a SHAME!!!


4.0
March 24, 2021
anonymous - Loved one of resident/client
Verified Review
very pleasant environment

The community is very spacious and pretty. There are a lot of activities going on and the rooms are very large. The communication between the staff and our family is good and they keep us updated and well informed. I would recommend this community to others


4.0
January 21, 2021
Anonymous - Loved one of resident/client
Verified Review
Warm and caring atmosphere

They are very friendly and accommodating. The community is very caring and I feel they did well for my loved one. I would absolutely recommend this community to others.


3.0
July 31, 2020
anonymous - Loved one of resident/client
Verified Review
Review of The Village Of Heather Hills

All in all, I would say that Heather Hills is/has been a good (not excellent) place for the following reasons: Village care tries to be attentive, however, the turnover has been a lot. Last month there were 5 new hires. For being a facility for independent living, there are more and more residents that need a lot of care and assistance, thus making them busier. Weekend coverage is very lackadaisical; definitely a slim crew working and not always someone at the front desk. No one seems to be in charge. Not enough coverage or servers. During the whole pandemic, there has been no communication to the families as to what is going on and for being done. It is left to the 90+ age residents to remember what their restriction are and passing it on to families. Fortunately, Heather Hills had been "virus free" until this past Monday where there was someone (apparently who would come to Heather Hills on an on need basis) was tested positive. I (as well as the rest of my siblings) have been upset with the fact that we can see employees as well as the high school boys and girls (servers) coming in without masks and walking around Heather Hills interacting with residents. These individuals are just as susceptible to bringing the virus into Heather Hills and the residents (as the case may be right now with someone testing positive.) The residents, employees and helpers aren't required to wear masks, yet family members must. Where's the logic?!? Comments for my loved ones: The food is dreadful; bland. When pork chops are served they are tough and the butter knife doesn't cut it. Heather Hills put all this money into the outer appearance, yet the one section of the building (North?) the carpet is old and stained. Very dated pictures and some door frames and walls are dented and have holes. (Who wants to look at that?) Meals are being brought up to the apartments but the times are never consistent. Security at the doors use to be a HUGE issue, but with the renovations it has gotten better. Yes, these issues have been brought up at one time or another with Heather Hills personnel but not always rectified.


5.0
June 15, 2020
anonymous - Industry reviewer
Verified Review
Review of The Village Of Heather Hills

Love the staff! The residents are very friendly and the facility is very nice.

Response from The Village of Heather Hills

June 29, 2020

Thank you for the kind words!


5.0
June 15, 2020
Jan Fryling - Loved one of resident/client
Verified Review
Review of The Village Of Heather Hills

Wonderful environment for seniors, either independent or assisted. Currently, nursing staff, caregivers, and administration all work to make residents comfortable! Beautiful building and wonderful amenities for all. Food service is very good with menu items to please. Couldn't be happier that Mom in such a caring place!! Very caring staff.

Response from The Village of Heather Hills

June 29, 2020

Thank you Jan!


4.0
July 6, 2016
anonymous - Resident/client
Verified Review
It Is Good

I like living at this community. It is a nice place for me. My family lives close to me and that helps. My daughter also lives here so I feel better staying close to her.


5.0
February 2, 2016
anonymous - Loved one of resident/client
Verified Review
It's been excellent.

It's been excellent. We have been very happy with them. There have been no complaints about food or activities, or anything else. I would give them a five.


4.5
April 3, 2015
anonymous - Loved one of resident/client
Verified Review
Overall we are very, very happy.

Overall we are very, very happy. My parents are happy with it. They love the food and activities. They have helped with any issues that have come up. They have been very responsive to any requests or accommodations. I would rate them between a four and five. We have been very happy with it.


5.0
February 2, 2015
anonymous - Toured community

Caring, safe & dignified environment, dedicated staff - this has been & continues to be a wonderful place for my Mom.


5.0
November 4, 2014
anonymous - Loved one of resident/client
Verified Review
Excellent all Around

The staff is very happy. The residents are very happy. You can see when they are walking, smiling and the grounds are very beautiful, flowers and green. It's just very nice. The food is very good too. I have meals there with my mother. They are very attentive. They bring the food and they have a menu that the residents can choose from what they want to eat. It's just very nice. I highly recommend it!


4.0
October 8, 2014
Anonymous - Loved one of resident/client
Verified Review
The property seems really nice. My...

The property seems really nice. My mother has her own room. It's been painted, and carpeted, and you can do other decorations. The hallways always seem clean. I think they're relatively inexpensive for as much as they do. There are some things that I wish were a little bit better, but that's inherent in all of them. They have bingo, sometimes they bring in music. They decorate with holiday decorations. They do their best, I think it's pretty nice, actually. If my mom doesn't show up for dinner, they call to ask if she is alright. This takes a big load off of our minds. It is an independent living situation. She has a bedroom and living room, no kitchen.

Neighborhood around The Village of Heather Hills

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Frequently Asked Questions about The Village of Heather Hills

The Village of Heather Hills offers 1 Bedroom and 2 Bedrooms. Learn more.

The Village of Heather Hills has received an average review rating of 4.1 based on 27 reviews. See all reviews.

Call (616) 942-1990 to reach a resident at The Village of Heather Hills.

To reach a resident at The Village of Heather Hills call: (616) 942-1990



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.