The Village of Heather Hills

1055 Forest Hill Ave SE, Grand Rapids, MI 49546

About the community

The Heather Hills community is the best in Michigan! Situated on 20 beautifully landscaped acres, you'll enjoy the elegance, warmth and security of a family-owned retirement community. We offer fine dining, social events, billiard rooms and more. Village care is our in-home health care agency who can provide help with medications, activities of daily living and other assistance as needed. Visit Heather Hills and see what the best is like.

Senior Living Options Offered

Assisted living
Independent living

Pricing at The Village of Heather Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
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Meals & Dining

Meals provided
Guest meals
Restaurant style dining
Room service

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Full kitchen
Kitchenette

Community Amenities

On-site dining options

Bar or pub
Café or bistro

Transportation & parking

Resident parking available
Complimentary transportation
Covered parking
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Indoor atrium

Recreational areas

Arts and crafts center
Billiards lounge
Game room
Movie or theater room

Services

Housekeeping
Beautician
Grocery shopping and errands
Laundry service / drycleaning

Memory care services

Wander guard or similar system available

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Educational speakers / life long learning
Day trips and outings

Reviews of The Village of Heather Hills

4

(20 reviews)

Write a Review

Cleanliness

4.2

Care services

4.0

Staff

3.8

Meals & dining

3.5

Activities

4.1

Value for cost

4.0

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Reviewer

Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-10 of 20 reviews

5.0
May 26, 2021
D.R. G - Child of resident/client
Verified Review
We would strongly recommend The Village

The friendliness of the staff members would be six stars out of five. Our loved one thinks the food is wonderful, and the have been back and forth with the activities. She does enjoys what they have, and they do have a great line up of things to do. We feel that the value for cost is very good. This was our first choice.


1.0
April 21, 2021
JC - Resident/client
Terrible

I lived at Heather Hills for 1 year. The residents were wonderful! Most of the staff was very kind and excellent with all of the residents. However, there were several that were evil, mean and cruel> It was in every area. They were in the office staff, servers ,health care and even administration. These people would often lie to the residents. They would document that they gave a medication, took a temperature, record that a resident refused a shower. One night when I first got there the toilet in my room was not working. I was told I would have to walk downstairs to use a restroom or wear an adult diaper. They did not have a plunger. I was recovering from a stroke. I was humiliated. I was new and scared. Another time I was told they did a temperature check. They did not. I was told that I must have forgot. It is scary what they do and get away with. Many residents are not able to speak for themselves, Their families and caregivers do not see the true picture. It is a SHAME!!!


4.0
March 24, 2021
anonymous - Child of resident/client
very pleasant environment

The community is very spacious and pretty. There are a lot of activities going on and the rooms are very large. The communication between the staff and our family is good and they keep us updated and well informed. I would recommend this community to others


4.0
January 21, 2021
Anonymous - Child of resident/client
Verified Review
Warm and caring atmosphere

They are very friendly and accommodating. The community is very caring and I feel they did well for my loved one. I would absolutely recommend this community to others.


3.0
July 31, 2020
Anonymous - Loved one of resident/client
Verified Review
Review of The Village Of Heather Hills

All in all, I would say that Heather Hills is/has been a good (not excellent) place for the following reasons: Village care tries to be attentive, however, the turnover has been a lot. Last month there were 5 new hires. For being a facility for independent living, there are more and more residents that need a lot of care and assistance, thus making them busier. Weekend coverage is very lackadaisical; definitely a slim crew working and not always someone at the front desk. No one seems to be in charge. Not enough coverage or servers. During the whole pandemic, there has been no communication to the families as to what is going on and for being done. It is left to the 90+ age residents to remember what their restriction are and passing it on to families. Fortunately, Heather Hills had been "virus free" until this past Monday where there was someone (apparently who would come to Heather Hills on an on need basis) was tested positive. I (as well as the rest of my siblings) have been upset with the fact that we can see employees as well as the high school boys and girls (servers) coming in without masks and walking around Heather Hills interacting with residents. These individuals are just as susceptible to bringing the virus into Heather Hills and the residents (as the case may be right now with someone testing positive.) The residents, employees and helpers aren't required to wear masks, yet family members must. Where's the logic?!? Comments for my loved ones: The food is dreadful; bland. When pork chops are served they are tough and the butter knife doesn't cut it. Heather Hills put all this money into the outer appearance, yet the one section of the building (North?) the carpet is old and stained. Very dated pictures and some door frames and walls are dented and have holes. (Who wants to look at that?) Meals are being brought up to the apartments but the times are never consistent. Security at the doors use to be a HUGE issue, but with the renovations it has gotten better. Yes, these issues have been brought up at one time or another with Heather Hills personnel but not always rectified.


5.0
June 15, 2020
Anonymous - Industry reviewer
Verified Review
Review of The Village Of Heather Hills

Love the staff! The residents are very friendly and the facility is very nice.

Response from The Village of Heather Hills

June 29, 2020

Thank you for the kind words!


5.0
June 15, 2020
Jan Fryling - Loved one of resident/client
Verified Review
Review of The Village Of Heather Hills

Wonderful environment for seniors, either independent or assisted. Currently, nursing staff, caregivers, and administration all work to make residents comfortable! Beautiful building and wonderful amenities for all. Food service is very good with menu items to please. Couldn't be happier that Mom in such a caring place!! Very caring staff.

Response from The Village of Heather Hills

June 29, 2020

Thank you Jan!


4.0
July 6, 2016
Anonymous - Resident/client
Verified Review
It Is Good

I like living at this community. It is a nice place for me. My family lives close to me and that helps. My daughter also lives here so I feel better staying close to her.


5.0
February 2, 2016
Anonymous - Loved one of resident/client
Verified Review
It's been excellent.

It's been excellent. We have been very happy with them. There have been no complaints about food or activities, or anything else. I would give them a five.


4.5
April 3, 2015
Anonymous - Loved one of resident/client
Verified Review
Overall we are very, very happy.

Overall we are very, very happy. My parents are happy with it. They love the food and activities. They have helped with any issues that have come up. They have been very responsive to any requests or accommodations. I would rate them between a four and five. We have been very happy with it.


Frequently Asked Questions

The Village of Heather Hills offers 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

The Village of Heather Hills has received an average review rating of 4 based on 20 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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