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Sunrise of Cascade

3041 Charlevoix Drive Southeast, Grand Rapids, MI 49546

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About the community

Sunrise of Cascade is a single level, Arts and Crafts style building offering assisted living and secured memory care. We are conveniently located just East of I-96 and the 28th Street exit on Charlevoix Drive in Grand Rapids, MI. Charlevoix Drive is a quiet street but close to shopping, dining, the Cascade library and Fred Meijer Gardens.

Sunrise of Cascade is an award winning community and was recognized with a Bronze National Quality Award by the AHCA/NCAL . Our craftsman style building features fieldstone fireplaces in the common areas, leaded glass windows and a cozy, comfortable environment.
Deb Rost, Executive Director, has been with Sunrise since the Cascade community opened in 2007.

Our clinical team is comprised of two wellness nurses and our Resident Care Director, Sharon Farrell, RN. . There is a nurse in the building seven days per week at Sunrise of Cascade.

Senior Housing Types

Assisted living
Memory care

Pricing at Sunrise of Cascade

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Community Details at Sunrise of Cascade

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


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Ask an A Place for Mom advisor at no cost.

For a local A Place for Mom Advisor

(877) 345-1716

Reviews

3.8

(38 reviews)

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May 22, 2017

Very informative staff and friendly. outside grounds were very nice, facility seemed very clean, no bad smells, staff knew all the residences.

Reviewed on A Place For Mom

December 1, 2018
Daniel - My loved one(s) live(s) or lived in this community

To start off, I try to stay away from writing reviews but when a senior care facility seems more focused on bottom line figures than their senior patients….It warrants an honest review. NOTE: I would read all recent customer reviews to make your own opinions on whether to use their services or not. But I have to echo other people’s displeasure of the care being given to loved ones at Sunrise of Cascade AND point out many issues we found out during and after using them. Just because its a new facility and they allow dogs,..only goes so far. The fact that you hear from people like us stating major concerns,…should concern you. [Name removed] is incompetent, very dishonest and is more concerned about money than your loved one. We overheard a conversation in passing where she secured a $20,000 a month care package and began cheering and bragging to other internal office staff. She and staff will tell you “everything is going well” but in reality, they weren’t. They tried to hide items going on in the facility. We pulled my father out of their facility for 5 reasons. 1. Cuts on his arms: My father ended up with what appeared to be 5 finger nail cuts in his forearm. We were never told anything or told of any concerns but bruising and cuts appeared. The fact that this happened to a point where five finger nails pierce someone’s skin is beyond excessive. 2. Sexual Predator: While taking our father out on a daily excursion,s taff told us that there were internal reports of a sexual predator on site (outside). Over the last few years he has been found masturbating to staff and those who reside there. In spite of this, no external communication about this has been given to families. 3. Communication: There was an incident where one of their staff members purposefully removed my fathers walker (although he couldn’t walk without it). Due to this my father fell face forward. What is more troublesome is we had to find this out from a 3rd service provider because it appears the facility wanted to keep this "hush hush.” This was borderline “Elder Abuse.” 4. Basic Care: Our father was admitted to the hospital. Sunrise didn't call us immediately when they noticed a change in his condition. It took almost 24 hours before we personally got a call from Sunrise when they knew there was an acute issue. He wasn't eating or peeing and Sunrise didn't even check his temperature, when in fact he had a 103 temperature and was shaking for that day. This is not the earmark of expert care while paying $5,000-7,500 a month. 5. Violation of Tenant Lease: After giving our 30 day notice of departure we were contacted a few times regarding our departure date. At that time we stated that we would be willing to vacate the room prior the 30 days if the new prospective tenants needed to move sooner…BUT only if we were going to be prorated, and refunded our money when they moved in. If we are going to be paying for a room, there was no sense in rushing to move anything. We didn't hear from the office or a sooner move in date from new prospective tenant. When we came to pick up my fathers items on the last day he was legally leased till, [name removed] and Sunrise decided to violate my fathers own tenancy rights and removed ALL items from his room. Sunrise didn't place them in a locked location, but instead placed in the facility's common areas where anyone (residents, visiting patrons, staff, etc) could take or rummage through his items. Not once were we called to discuss this nor would we have given Sunrise permission to do so. We trusted Sunrise to protect all his belongings. As a facility Sunrise had an obligation to protect those items. Because of Sunrise’s actions, items were stolen and/or lost. What happened during my father's stay was unacceptable and I hope for all current and future residents people really investigate and review other peoples experiences so that they don’t experience what we did…BUT most importantly put a loved one through it.

Reviewed on A Place For Mom

December 1, 2018
D. - My loved one(s) live(s) or lived in this community
Buyer Beware...

To start off, I try to stay away from writing reviews but when a senior care facility seems more focused on bottom line figures than their senior patients….It warrants an honest review. NOTE: I would read all recent customer reviews to make your own opinions on whether to use their services or not. But I have to echo other people’s displeasure of the care being given to loved ones at Sunrise of Cascade AND point out many issues we found out during and after using them. Just because its a new facility and they allow dogs,..only goes so far. The fact that you hear from people like us stating major concerns,…should concern you. Sunrises Director, [name removed] is incompetent, very dishonest and is more concerned about money than your loved one. We overheard a conversation in passing where she secured a $20,000 a month care package and began cheering and bragging to other internal office staff. She and staff will tell you “everything is going well” but in reality, they weren’t. They tried to hide items going on in the facility. We pulled my father out of their facility for 5 reasons. 1. Cuts on his arms: My father ended up with what appeared to be 5 finger nail cuts in his forearm. We were never told anything or told of any concerns but bruising and cuts appeared. The fact that this happened to a point where five finger nails pierce someone’s skin is beyond excessive. 2. Sexual Predator: While taking our father out on a daily excursion, staff told us that there were internal reports of a sexual predator on site (outside). Over the last few years he has been found masturbating to staff and those who reside there. In spite of this, no external communication about this has been given to families. 3. Communication: There was an incident where one of their staff members purposefully removed my fathers walker (although he couldn’t walk without it). Due to this my father fell face forward. What is more troublesome is we had to find this out from a 3rd service provider because it appears the facility wanted to keep this "hush hush.” This was borderline “Elder Abuse.” 4. Basic Care: Our father was admitted to the hospital. Sunrise didn't call us immediately when they noticed a change in his condition. It took almost 24 hours before we personally got a call from Sunrise when they knew there was an acute issue. He wasn't eating or peeing and Sunrise didn't even check his temperature, when in fact he had a 103 temperature and was shaking for that day. This is not the earmark of expert care while paying $5,000-7,500 a month. 5. Violation of Tenant Lease: After giving our 30 day notice of departure we were contacted a few times regarding our departure date. At that time we stated that we would be willing to vacate the room prior the 30 days if the new prospective tenants needed to move sooner…BUT only if we were going to be prorated, and refunded our money when they moved in. If we are going to be paying for a room, there was no sense in rushing to move anything. We didn't hear from the office or a sooner move in date from new prospective tenant. When we came to pick up my fathers items on the last day he was legally leased till, [name removed] and Sunrise decided to violate my fathers own tenancy rights and removed ALL items from his room. Sunrise didn't place them in a locked location, but instead placed in the facility's common areas where anyone (residents, visiting patrons, staff, etc) could take or rummage through his items. Not once were we called to discuss this nor would we have given Sunrise permission to do so. We trusted Sunrise to protect all his belongings. As a facility Sunrise had an obligation to protect those items. Because of Sunrise’s actions, items were stolen and/or lost. What happened during my father's stay was unacceptable and I hope for all current and future residents people really investigate and review other peoples experiences so that they don’t experience what we did…BUT most importantly put a loved one through it.

Reviewed on SeniorAdvisor.com
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*Additional reviews gathered from Senior Advisor

Frequently asked questions about Sunrise of Cascade

Sunrise of Cascade offers Studio, 1 Bedroom and Semi-Private. Learn more.

Sunrise of Cascade has received an average review rating of 3.82 based on 5 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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