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Clark Retirement Community at Franklin

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1551 Franklin St SE, Grand Rapids, MI 49506

5 reviews
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5 star
20%
4 star
20%
3 star
0%
2 star
20%
1 star
40%
See all reviews
For more information about senior living options:
(866) 374-4058
Clark Retirement Community at Franklin
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Jack Kearney
-
Resident/client
5.0
Marie [removed]
Clark at Keller Lake is the choice we made for my wife Marie, With her safety a major concern in our early pursuit of help for her we were blessed in that the Clark Family program was a lot more than we expected. The overall is great and we look forward to her having and receiving the

About the facility
Clark Retirement Community at Franklin

Clark Retirement Community at Franklin in Grand Rapids, MI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Independent Living

Senior Apartments

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Amenities
at Clark Retirement Community at Franklin

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • Vegan
  • Anytime Dining
  • Vegetarian
  • Meals Provided
  • Special Dining Programs
  • Guest Meals
  • Gluten-free
  • Professional Chef
  • Room Service

Room Amenities

  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Full kitchen
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost
  • Property Convenient to Public Transit

Common areas

  • Barber Shop
  • Beauty Salon
  • Outside Patio
  • Main Street Shops
  • Meeting Room
  • Computer or Media Center
  • Outdoor Common Areas
  • TV Lounge
  • Library
  • Indoor Common Areas

Recreational areas

  • Swimming Pool
  • Billiards Lounge
  • Woodworking Shop
  • Piano or Organ
  • Arts and Crafts Center
  • Fitness Center
  • Game Room
  • Movie or Theater Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Activities

  • Activities On-site
  • Live Dance or Theater Performances
  • Wii Bowling
  • Tai Chi
  • Holiday Parties
  • Dances
  • Devotional Activities Offsite
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Musical Performances
  • Pet-focused Programs
  • Water Aerobics
  • Activities Off-site
  • Birthday Parties
  • Karaoke
  • Art Classes
  • Trivia Games
  • Community Service Programs
  • Live Well Programs
  • Stretching Classes
  • Gardening Club
  • Educational Speakers / Life Long Learning

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Clark Retirement Community at Franklin undefined
Clark Retirement Community at Franklin

1551 Franklin St SE, Grand Rapids, MI 49506

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Review score not available
9.8
Review score
27 reviews
9.8
Review score
27 reviews
5 star
89%
4 star
7%
3 star
4%
2 star
0%
1 star
0%
9.0
Review score
58 reviews
9.0
Review score
58 reviews
5 star
48%
4 star
33%
3 star
9%
2 star
3%
1 star
7%
8.5
Review score
26 reviews
8.5
Review score
26 reviews
5 star
38%
4 star
27%
3 star
23%
2 star
8%
1 star
4%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

4

Assisted Living, Memory Care, Independent Living, Senior Apartments

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Clark Retirement Community at Franklin

5 reviews
5 star
20%
4 star
20%
3 star
0%
2 star
20%
1 star
40%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Clark Retirement Community at Franklin with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Clark Retirement Community at Franklin has 5 reviews with an average "overall experience" of 2.5 out of 5.
Overall Rating
2.5
Cleanliness
3.6
Friendliness
3.1
Care Services
3.0
Staff
2.0
Meals & Dining
2.0
Activities
3.4
Value for Cost
2.6
A Place for Mom has scored Clark Retirement Community at Franklin with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Clark Retirement Community at Franklin has 5 reviews with an average "overall experience" of 2.5 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Margaret J - Family/friend
Assisted Living
March 30, 2021
2.0
Little personal connection
My mother has lived at Clark in Independent Living for over a year. We're very disappointed because there Isn't a staff member anywhere who really knows anything about my mom's interests or her family. It does not feel like "family" there. Covid played a part, but after being mostly confined to her room, she expected to be able to visit with a few of her own family members after the residents were fully vaccinated. Even when vaccinated, the requirements for visiting a resident were rigid...an appointment made well in advance, a Covid test for $30, safety glasses and mask (not regular glasses). Penalties were strict for "failure to adhere" to the rules. The visitor would be banned from visiting their loved one for three weeks after the first offense and with "visitation rights being terminated on a second offense". -So sad and hard on a resident's mental health.
Cleanliness
4
Friendliness
2
Care Services
3
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
anonymous - Family/friend
Memory Care
November 23, 2018
1.0
Disappointed in this team...
Totally agree with [Name removed] the first reviewer! [Name removed] -Your words captured our experience completely with our Mom. After 6 years living at Clark, no sympathy card was sent by their "caring" team, only a bill. Hospice of Michigan sent a beautiful card signed by their entire team. High turnover, lack of leadership is evident, accounting errors... However I must say some great people work there, but they won't stay because they are better than the leaders at Clark. They will go to work for the competition. Do your research before committing to Clark. There are many great communities in Grand Rapids - It's not what it used to be.
Cleanliness
2.5
Friendliness
1.5
Value for Cost
1.5
Care Services
2.5
Activities
3
Sandy Smith - Family/friend
Memory Care
July 18, 2018
1.0
Used to Awesome
As a family member I am beyond disappointed with Clark Retirement from the executive management to poor care and services. This community lacks the empathy, insight and simple honesty that would make this an awesome place. The staff turnover is incredibly high, numerous high level leadership people have left due to dishonesty, poor communication and lack of organization of the community. The food services has been an ongoing issue since 2016, and remains an issue today. The billing and finance staff are some of the rudest individuals. Despite the fact that myself and many family members have filed numerous complaints with the Executive Director, VP of Operations and President, Clark continues on a downward spiral.
Cleanliness
3
Friendliness
2
Value for Cost
1
Care Services
1
Activities
2
Jack Kearney - Resident/client
Memory Care
December 2, 2015
5.0
Verified Review
Marie [removed]
Clark at Keller Lake is the choice we made for my wife Marie, With her safety a major concern in our early pursuit of help for her we were blessed in that the Clark Family program was a lot more than we expected. The overall is great and we look forward to her having and receiving the best of care and concern.The above rating speaks for itself.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Teresa - Family/friend
Memory Care
August 28, 2013
3.5
Verified Review
Very friendly but slow response time to call lights
They took really long with the call lights, sometimes it would take so long that peopel wouldn't even bother. There was a lot I liked about CLark but that was the one thing I didn't like about them. part of the problem is its a big place and theres only so many staff members for a large place so you might be in one end of the hallway but there's no one around. They didn't hurry either, you may need to go to the bathroom now but they wouldn't come help until it worked for them. That never really changed but when I complained about something else they were really conscientious about making sure to remember it. I did like that they had a nice variety as far as the menu goes, they were very friendly and they would encourage peopel that were there to come out to round tables to eat in small groups and get to know each other and the aids would look out for them out there. They found out what my moms interests were and found her things to do.
Cleanliness
3.5
Friendliness
5
Value for Cost
3.5
Care Services
3.5
Activities
5
Viewing 1-5 out of 5 reviews

Neighborhoods
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Frequently Asked Questions
about Clark Retirement Community at Franklin

Clark Retirement Community at Franklin offers Studio and 1 Bedroom. Learn more.

Call (616) 452-1568 to reach a resident at Clark Retirement Community at Franklin.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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