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The Village at Hayes Valley

624 Laguna Street, San Francisco, CA 94102

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The Village at Hayes Valley exterior entrance
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anonymous - Loved one of resident/client
4.0
Good place. Communication could be better.

It's clean. It's safe, which is important with memory care. One thing they lack is communication. You call the front desk and their voicemail is always full. But overall we had a smooth respite stay, including the move-in and move-out process.... Read more

Read all reviews

About the facility The Village at Hayes Valley

The Village at Hayes Valley is a 47-bed community offering specialized care for high-needs assisted living as well as innovative dementia dementia care. Located in San Francisco's vibrant Hayes Valley neighborhood and set in a beautifully restored Victorian, The Village at Hayes Valley imbues a therapeutic feel throughout the community.
Located within one of San Francisco's most cultural neighborhoods, The Village at Hayes Valley blends quality senior care onto the bright canvas of Hayes Valley life.

Imagine customized senior living that intertwines effortlessly within a vibrant community. With a luxurious boutique style and a dedication to resident care, The Village offers an exquisite senior lifestyle unlike any other.

Discover a community in the heart of Hayes Valley where residents can experience an abundance of care services with the freedom to pursue what matters most to them. From polished, tasteful suites to amenities and programs designed to enlighten and enrich, The Village brings San Francisco back to life for seniors and their families. We know that finding the best place for mom & dad can be a challenge and there are many things to consider, so we make sure that we provide everything that ensures comfort and support for...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Village at Hayes Valley is a community within Pacifica Senior Living properties. See all Pacifica Senior Living communities.

Pricing for The Village at Hayes Valley

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Village at Hayes Valley

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Memory Care Only Community
Enclosed Courtyard

Languages spoken

Filipino
Mandarin
Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews for The Village at Hayes Valley

4.1

(57 reviews)

Write a Review

Cleanliness

4.3

Care services

4.1

Staff

4.0

Meals & dining

No data collected

Activities

4.1

Value for cost

4.0

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Verified Review
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1-20 of 57 reviews
4.0
May 19, 2022
anonymous - Loved one of resident/client
Verified Review
Good place. Communication could be better.

It's clean. It's safe, which is important with memory care. One thing they lack is communication. You call the front desk and their voicemail is always full. But overall we had a smooth respite stay, including the move-in and move-out process.

Response from The Village at Hayes Valley

May 21, 2022

Thank you for your positive review, we appreciate your feedback! We are so pleased to hear that you enjoyed your experience with The Village at Hayes Valley. Have a wonderful day!


4.0
October 6, 2021
S H - Toured community
Verified Review
Value for Your Money

Overall impression was that it was very clean. They had the amenities that your loved one will need. They seemed to be able to cover everything as well.

Response from The Village at Hayes Valley

October 27, 2021

Hi S H! We're so happy we were able to help you out!


2.0
June 21, 2021
Elizabeth G - Loved one of resident/client
I won't recommend The Village to anyone.

The best part of this facility is the staff help. They work hard to make up for the low ratio of staff to the larger number of residents. The business office cares about one thing only - the check. One member in particular is unprofessional, classless, cold, and indifferent. Office management gets a 1 out of 5 for friendliness. The daily staff I would rate a 4.

Response from The Village at Hayes Valley

October 31, 2021

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.


2.0
June 21, 2021
Elizabeth G - Loved one of resident/client
I wont recommend the Village to anyone.

The best part of this facility is the staff help. They work heard to make up for the low ratio of staff to larger# of residents. The business office cares about one thing only 0 the checks. One member in particular is unprofessional, classless, cold, indifferent.

Response from The Village at Hayes Valley

October 31, 2021

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (415) 636-5004. We hope to hear from you to resolve this matter.


5.0
October 23, 2020
anonymous - Loved one of resident/client
Verified Review
Review of The Village At Hayes Valley

I am so very happy to have found the Village at Hayes Valley for my husband's new "home". I now have peace of mind knowing that he is in the very best place.

Response from The Village at Hayes Valley

November 18, 2020

Anonymous, we're happy to hear you had such a positive experience with our team!


5.0
October 5, 2020
anonymous - Loved one of resident/client
Verified Review
Review of The Village At Hayes Valley

The entire staff- caregivers, housekeepers, activity director, food preparation staff are all excellent and dedicated. I feel that they are all part of our extended family! I could not be happier now that my husband is a resident of the Village Memory Care!

Response from The Village at Hayes Valley

December 30, 2021

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at The Village at Hayes Valley. Thank you again, we hope that you have a wonderful day.


5.0
October 5, 2020
anonymous - Loved one of resident/client
Verified Review
Review of The Village At Hayes Valley

I am so very happy to have found the Village for my husband's new "home". I now have peace of mind knowing that he is in the very best place.

Response from The Village at Hayes Valley

December 30, 2021

Hi , thank you very much for taking the time to leave us this positive review for our team at The Village at Hayes Valley. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon!


5.0
October 5, 2020
anonymous - Resident/client
Verified Review
Review of The Village at Hayes Valley

Beautiful facility. Great views and clean. Wonderful residents. The administrators are fully attentive. From working with [name removed] to book me, the receptionist to welcome me and [name removed], and to guide me. And very caring toward the residents.

Response from The Village at Hayes Valley

December 29, 2021

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Village at Hayes Valley. Thank you again, we hope you have a wonderful day!


5.0
October 5, 2020
anonymous - Loved one of resident/client
Verified Review
Review of The Village At Hayes Valley

We have chosen the Village at Hayes Valley for my mom. She moved in three weeks ago and it has been great.

Response from The Village at Hayes Valley

December 30, 2021

Hello, thank you for your kind words and this wonderful review!


5.0
September 23, 2020
anonymous - Loved one of resident/client
Verified Review
Review of The Village At Hayes Valley

I am so very happy to have found the Village for my husband's new "home." I now have peace of mind knowing that [name removed] is in the very best place.

Response from The Village at Hayes Valley

February 14, 2021

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at The Village at Hayes Valley. Thank you again, we hope that you have a wonderful day.


5.0
September 23, 2020
anonymous - Loved one of resident/client
Verified Review
Review of The Village At Hayes Valley

The entire staff - caregivers, housekeepers, activity director, food preparation staff are all excellent and dedicated. I feel that they are all part of our extended family! I could not be happier now that my husband is a resident of The Village Memory Care!

Response from The Village at Hayes Valley

February 14, 2021

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Village at Hayes Valley. Thank you again, we hope you have a wonderful day!


5.0
September 23, 2020
anonymous - Loved one of resident/client
Verified Review
Review of The Village At Hayes Valley

Beautiful facility. Great views and clean. Wonderful residents. The administrators are fully attentive. From working with [name removed] to book me, the receptionist to welcome me and Irving, and to guide me. And very caring toward the residents.

Response from The Village at Hayes Valley

February 14, 2021

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at The Village at Hayes Valley. Thank you again, we hope that you have a wonderful day.


5.0
June 17, 2020
anonymous - Toured community

Truly in an SF neighborhood. 8-10 people per floor. Each floor has a common dining room and lounge--thus, "the village" name.

Response from The Village at Hayes Valley

December 30, 2021

Hi , thank you very much for taking the time to leave us this positive review for our team at The Village at Hayes Valley. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon!


5.0
June 1, 2020
Patty Simmons - Loved one of resident/client
Peace of Mind at The Village at Hayes Valley

My husband has been a resident of The Village at Hayes Valley, San Francisco, Ca., for one year. After unfortunate incidents at two previous memory care facilities, I have found the very best place I could ever have asked for at The Village. The staff is incredible - I feel like they are part of our family; the food is nutritious, beautifully prepared and served; and the facility is bright, cheery, and absolutely pristine. I have found my husband's forever home, and I finally have peace of mind. Five Stars! *****

Response from The Village at Hayes Valley

June 9, 2020

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Village at Hayes Valley. Thank you again, we hope you have a wonderful day!


5.0
April 15, 2020
Patty Simmons - Loved one of resident/client
Could not ask for a better "home" for my husband!

After unfortunate experiences at two other memory care facilities, I am so happy to say that now my husband has been a resident of The Village for almost a year. The most important thing to me is that now I have peace of mind. The caregivers and the entire staff - including food preparation , activities director, housekeeping personnel, etc.,could not be better or more caring. I feel like everyone at The Village is part of my extended family. The Village is immaculate, the food is so tasty and beautifully and carefully presented, the activities provided are geared to the residents' abilities, and the caregivers are dedicated and act as though each resident is their personal friend. I am so thankful for the day that I was introduced to The Village!

Response from The Village at Hayes Valley

April 30, 2020

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Village at Hayes Valley. Thank you again, we hope you have a wonderful day!


5.0
October 8, 2019
Daniel Gin - Loved one of resident/client
Verified Review
Review of The Village at Hayes Valley

I've been in this Village for five months and I find the best and enjoyable of personnel excellent in always to make my wife's stay. They meet the highest standards in this village.

Response from The Village at Hayes Valley

June 3, 2020

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Village at Hayes Valley. Thank you again, we hope you have a wonderful day!


5.0
September 20, 2019
Mae Cusak - Industry reviewer
Verified Review
Review of The Village at Hayes Valley

The Valley provides a wonderful community for seniors to grow together. The facility is beautiful and the employees are incredibly kind.

Response from The Village at Hayes Valley

June 3, 2020

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Village at Hayes Valley. Thank you again, we hope you have a wonderful day!


5.0
November 29, 2018
anonymous - Toured community
Verified Review
Review of The Village at Hayes Valley

Fantastic. Super knowledgeable!

Response from The Village at Hayes Valley

June 3, 2020

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Village at Hayes Valley. Thank you again, we hope you have a wonderful day!


5.0
November 29, 2018
anonymous - Toured community
Verified Review
Review of The Village at Hayes Valley

Great team in place that provides high quality and hands on care!

Response from The Village at Hayes Valley

June 3, 2020

Thank you for taking the time to let us know how we did. We hope you have a great day!


5.0
November 29, 2018
anonymous - Toured community
Verified Review
Review of The Village at Hayes Valley

I'm very impressed with the community staff. They are pleasant and welcoming.

Response from The Village at Hayes Valley

June 3, 2020

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Village at Hayes Valley. Thank you again, we hope you have a wonderful day!

Neighborhood around The Village at Hayes Valley

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Frequently Asked Questions about The Village at Hayes Valley

The Village at Hayes Valley offers Studio and Semi-Private. Learn more.

The Village at Hayes Valley has received an average review rating of 4.1 based on 57 reviews. See all reviews.

Call (415) 318-8670 to reach a resident at The Village at Hayes Valley.

To reach a resident at The Village at Hayes Valley call: (415) 318-8670



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.