The Village at East Farms

My loved one really enjoys, the interaction with other people. She engages in social activites-, and was alone before being around others. She really enjoys bingo and exercise classes. Overall, it has been a positive experience. There was an issue with care services, which included two showers per week, and she was only gettinf one but that issue has been resolved. Overall, I am very happy.

This place is awesome. The staff make you feel like you're part of the family. My loved one doesn't require a lot of care at this point, but they check on him all the time. The facility is really nice - it's like a resort. He's not a huge fan of the food. He says it has flavor but is overcooked.

This community is an excellent place for your mom or any family member that needs assisted living. My loved one loves it here. They have activities like bingo, movies, getting hair and nails done and more for the residents to do.

For our family's tastes, it was too big, and more expensive than other places we looked at. They had a butler service where you could have a butler assigned to your loved one, which was an extra exorbitant charge. The facility was very high end and very nice though if you can afford it.

We toured The Village and it is a very beautiful facility. The room sizes here are also great size, but that is about all I can say as we did not sample the food or anything.

My father likes it here. They are always on top of things. The staff make sure my loved one is ready when I have to take him to doctor appointments. Everyone is very friendly and treats him well. They still have their safety protocols in place for the pandemic, even after the residents have been vaccinated.

My mom moved into the Village of East Farms a little over 4 years ago and I was bracing myself for her complaining that it’s not her home and bad food but I figured in time she would settle in but I was wrong. The entire staff was so welcoming and courteous she felt at home almost immediately. They got her out of her room and introduced her to people who were new there too and who have been there awhile. And 4 plus years later the staff still treats her with dignity and respect. After that amount of time I’m still impressed how they all know her and what she likes to eat. All of the staff has been very helpful to me as needed. If anyone is looking for an assisted living facility I highly recommend The Village at East Farms.

The staff is extremely friendly and did the best they could during covid. They treated my aunt with kindness and respect and that was important to us. I would recommend this community to others.

My loved one's care staff was amazing for them! The community was reasonably priced. When the pandemic hit, the administration did what they had to do, to keep the residents safe. They ended up shutting the community done. I was the only one managing the care for my loved one. They only allowed outside visits. If the weather was too hot, or if it was raining out they would cancel the visits. I asked the community for a back up plan, and they never would give me an answer for this. They only allowed one visit once a week for each resident outside. The administration didn't communicate to staff very well, and there would be problems with the staff and the family. The staff would follow the rules they knew about, and not the new rules from the administration team. I was taking my loved one out of the community and they didn't want to allow me to come in to get their items. They only wanted to only allow the movers. I ended walking in to get my loved one's items. The community is outdated. I feel the community wouldn't pass health code standards. They have a dorm size refrigerator on the floor in the apartments for the residents. This causes the residents to have to bend over and potentially causes mishaps with safety. The walk in showers only have wooden benches, and not shower chairs for residents. I ended up bringing in a shower chair for my loved one to use.

I would recommend it. I think they have handled the COVID thing really well. They have kept the residents engaged. Overall it is a very loving environment. They have done supervised distance walks, small group bingo, and games, and they had someone to going into the residents rooms during COVID with an activities cart. They have done virtual visits. They are now allowing outside visits, and we are getting to slowly go back into the rooms for visits with the residents with masks on.

The community was always clean. The staff was very friendly and accommodating. The care is and my dad's aid is friendly.

First they (staff) lost her glasses then they lost her teeth. It took over a month before they put her hearing aids in the proper ears. Lost her blanket and all the new towels. They seem to try and they appear to care but there is not enough staff to care appropriately for their patients in memory care. Administration needs to not visit but needs to work several days in the staffs shoes.

Nice, but Memory care was a separate building, and bus ride. Not ideal for our needs.

Beautiful community. [Removed] was an excellent tour guide. Hopefully, we can get my aunt into this community very soon. Great atmosphere! Residents look happy and well cared for. Very happy having discovered this community.

Mom is not doing too bad she has adjusted to her new surroundings quite well. It's a very nice place very clean and kept looking good. She is doing some of the activities they are offering. The staff is friendly and very accommodating. Overall she likes the food they offer 2 choices at dinner time and if she doesn't like what they are offering they will accommodate her and make her what she would like.

This is a nice community. The community is clean and taken care of. The staff is outstanding and the staff always keeps me informed on his progress. The menu is outstanding. I am happy with knowing that he is active and enjoys the activities with the other residents. We would be happy to recommend this community to other families for good care and a great value.

This is a good community. The staff are really doing a good job with mom. Mom has gotten into a few activities and is transitioning well. She said that the food is okay for the most part. The community is clean and mom and me are happy.

At first, we were off to a rocky start, but things have gotten a lot better now, The place has been a good fit for my loved one. The executive director is in contact with us and they are very responsive to any situations. I recommend this place to anyone.

This is a wonderful community, and my mother is doing very well since her move here. We as a whole family is comfortable with her move here, we know she is in good hands. It is a good safe community, and we are pleased with all they have done for us. The staff is great. They are always willing to help. Also they answer all my questions. Everything has worked out very well, and I would recommend this community.

The Village at East Farms is a very nice place overall, we had a very positive experience here until my loved one needed to move elsewhere due to increasing care needs. The facility itself is clean and well kept, and the staff are all very friendly and professional. They are definitely worth a look.