The Sheridan at Lakewood Ranch

My mom is very happy there and likes it better than her independent living apartment before she moved in to the Sheridan. The reason for the four is I always believe there's room for improvement and nothing's perfect.

The thing we like the best is the longevity of the team at the Sheridan. They are a cohesive unit that seems to be on the same page regarding the mission of the community. Ultimately that adds to the quality of care and is very much appreciated. We also like the size of the community. Not too big, not to small; just right.

Overall, it is good. The staff is warm and welcoming. My loved one enjoys the food, it is excellent. think that before and after meals the residents hands and mouths should be cleaned. The laundry comes that does not belong to my loved one on numerous occasions. Some of his sheets, towels and are missing through their laundry service. So, now he doesn't have them anymore. During one of my visits, I found my loved on soaked in bed. It was around 11 am, he didn't have breakfast. He had 2 pads wet underneath him, 2 briefs on on top of that. That is one time that this has happened that I know of. I don't know how much food he is getting. I get different feedback from different staff members. One said he was doing better and then another said they were having issues with him being combative. The staff member said when he is combative, they don't force him to do things. The staff needs to be better trained to deal with Alzheimer's diagnosed behaviors. The previous director told me they would take memory care residents on field trips and that never happened. The app sagely is not accurate. They would add my loved one attended something when I was there and he didn't. It would be great if he was actually participating in these things like they claim he is.

Management is respectful, knowledgeable accessible and responsive. You couldn't ask for more. They have some terrific nurses and aids and the dining service was always great.

My mom has lived here since 2018 I am happy and so is my mom. I would recommend this community to others. I am pleased with the care and my mom feels safe. She has activities all day long and she enjoys the things she goes to.

My mom is in memory care. We picked this community because of the staff. The caregivers are wonderful, the activities staff are amazing. They as a company are respectful and knowledgeable, the nurses are good and everyone is accessible and responsive.

I have been here since 2018. I don't have much to compare this place with but I have to say they are near the top. Maintenance is responsive and can fix almost anything. Care staff is respectful and responsive.

I looked around and found this place to be the best because it has a wonderful atmosphere. I am happy with every department. My stay here is going wonderfully so I recommend it to everyone. If I see someone looking around I tell them not to look any further than this community.

Management is terrific. (love [name removed]). I love my apartment and there are great activities.

The people that work here, the food, activities and I love my apartment!

Someone is looking out for me. Meals are prepared for me. I can't cook. If I need help I can get it.

The staff are friendly. [name removed] the wellness director is very helpful.

I like the staff

Staff are friendly. Therapy works with me to achieve my goals.

This community was fine and nothing was wrong it just was too big and wee wanted something smaller for my loved one.

"It's a step ahead other places"

The room size and large windows with nice view. I like being able to do my own laundry.

The people are nice. I enjoy the music, I have friends here.

The room size is a plus! The therapy group is great!

My home is clean, they fix things right away and staff are cheerful.