The Reserve at Oswego
900 Douglas Road, Oswego, IL 60543
About the community
At The Reserve at Oswego, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities that will fulfill their needs and interests in the Oswego area. Residents have many opportunities to participate in a variety of life enriching activities and events designed to stimulate the mind, body and soul. From cocktail-hour gatherings where you can learn about the nuances of a good Pinot Noir, to a discussion of the latest best seller in our Life-Long Learning series, to exploring new ways to stay healthy in a fitness class...expect the unexpected.Senior Living Options Offered
Pricing at The Reserve at Oswego
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Amenities
Health Care Services
Staffing & ancillary services
Meals & Dining
Room Amenities
Community Amenities
On-site dining options
Transportation & parking
Common areas
Recreational areas
Services
Memory care services
Primary language spoken by staff
Activities
Reviews of The Reserve at Oswego
(41 reviews)
Cleanliness
4.4
Care services
4.3
Staff
No data collected
Meals & dining
No data collected
Activities
4.4
Value for cost
4.1
Since we moved in 5 months ago the facility has declined greatly. Several of the administrative staff have been replaced . The maintenance and housekeeper have both quit, therefore the facility has become unclean and the rooms are not being cleaned properly. We were promised a shower three times a week but if we are lucky once a week -if we complain. The caregivers are not answering the call lights in a prompt manner in the night. I don't think there is a good training for them to attend to residents with dementia. The caregivers are expected to do more than caring for the residents, like house keeping, feeding, cleaning rooms laundry, etc. The meals are always late and the times have been adjusted to accommodate the schedules of the caregivers.
Autumn Leaves/Oswego is a wonderful memory care facility I visited about 10 facilities and immediately noticed the difference in the way the residents were treated with love and care at this home. They are treated like family. I highly recommend that you pay them a visit.
Wonderful facility! My dad has been there about a year now. Staff takes great care of him. They are always attentive, caring! Professional. The administrative staff always has time for family concerns, especially [name removed] & [name removed]. [name removed] does a great job & activities and engaging residents. Facility itself is beautiful, love the outside patios!
We can't say enough about the loving care all the staff at Autumn Leaves gives to our mom. The atmosphere at Autumn Leaves is very family like. Everyone looks out for reach other. The residence is very bright and cheerful and the staff work hard at keeping the residents engaged with many acitivities we are glad our mom is being taken care of so well when we are not here.
My husband attends the Day Stay and loves it. He loves all of the staff and is excited to see them each week. They are very caring and compassionate and make him feel welcome each time he arrives. I see him happy, is busy and sings and talks and laughs with residents.
Response from The Reserve at Oswego
August 30, 2017We appreciate your positive remarks about our Adult Stay program. We know how important it is for caregivers to have a safe, engaging place for their loved ones while they handle other responsibilities. We hope to enjoy the company of your husband again in the near future.
Beautiful community! Very friendly and attentive staff. The residents were all happy and engaged in activities when I toured!
Response from The Reserve at Oswego
August 30, 2017Thank you for visiting our community and for your kind words.
Friendly care staff, managers do a fantastic job!
Response from The Reserve at Oswego
August 30, 2017Thank you for taking time to post your kind comments.
The care at this community was not what we wanted. The staff wanted my father's door closed at all times. The staff constantly called my sister for no reasons. The staff called an ambulance that was not needed. We were informed that this community calls the paramedics when they dont want to help residents. This community is not recommended due to the care. My father is no longer there and doing well. Families should tour this community before they make a decision for the care of the family.
Response from The Reserve at Oswego
August 30, 2017I am deeply sorry to hear about your dissatisfaction with Autumn Leaves of Oswego. We have been in business for more than 14 years and strive to provide the highest quality care for our residents with Alzheimer’s and other forms of dementia. I want to personally apologize for any issues that were not addressed in a manner as timely as you would like, and want to assure you that we are taking immediate steps to review your concerns. We have already contacted our staff in Oswego to share your comments and to begin addressing your concerns. Finally, as distressing as it is for us to hear about your unhappiness, we’d like to thank you for bringing your concerns to our attention.
I toured this community. And it was like a home feeling. The staff was caring. They seemed to have a lot of nice activities for the residents. The menu looked appealing. We would recommend this community to other for care and value.
Response from The Reserve at Oswego
August 30, 2017Thank you for taking time to post your kind comments.
I am very happy with this community for both of my parents. They are happy with the staff who are always caring to their needs. The community is clean. The meals are outstanding and appealing. They are enjoying the activities that are the offer to them. We are recommending this community for the care and the value to other families.
Response from The Reserve at Oswego
August 30, 2017Thank you for taking time to post your kind comments.
Frequently Asked Questions
What room types does The Reserve at Oswego offer?
The Reserve at Oswego offers Studio and Semi-Private. Learn more.
How do other families rate The Reserve at Oswego?
The Reserve at Oswego has received an average review rating of 4.3 based on 41 reviews. See all reviews.
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