The Pointe at Lifespring

My experience was a very positive one. They were easy to talk to. The staff was good. The room sizes were good. My mom was in memory care. They have a secure outdoor space with with flowers and gardens for the residents to safely use.

Not sure how to feel about this place very disappointed with some of the care staff mostly day shift my aunt was a resident there in memory care which isn't good went in a seen many times her just pushed in the middle of the floor just sitting in a wheel chair looking around not know what to do no care staff around interreacting with her at all never seen this until things got 100 times worse she probably fell 20 times that I know of had a staff member video her and another resident and put it on snap chat which is a no-no just about two weeks ago went in and found that her legs were very badly infected and had not been taken care of and to finish that off was sitting on her bed and notice a strange smell and pull her cover back and her bed had been made up with fecies all over her sheets and covers told the director she needed to come look at the situation she never came in to assess the problem but we took care of that .I would not recommend this facility for my loved ones at all very very disappointed so much more but this gives u a picture.

This is another "Must Visit" facility located in northeast Knoxville. New beautiful 2 story facility with studios, one and two bedroom units plus companion suites. 24/7 nursing staff and all departments are separated meaning, there are no cross over positions. Each department has their own staff and that staff has their own job duties. There will be no care staff working in the kitchen and no house keeping staff giving out medications. (This is very important...!) Competitive pricing and good people