Grand Villa of Boynton Beach

I love everything about Grand Villa. I like how the staff handles the residents. The few residents that I have met are very kind and helpful. [name removed] has a very nice way of speaking with the residents, keeping them informed of everything they want to know. I feel like we’re lucky to have her. She’s the right person for this position.

I toured this community and upon first impression it was very nice. I chose another community that attracted my interest more, it also had a better location.

Wonderful place, they take care of my mother’s needs and they treat her as family. What more can I ask?

Moved my mom in. Great place an very friendly staff. ????

There is art, bingo, and more activities for the residents to participate in. My loved one is thriving here and is loving being here. She loves the food and the staff here that are assisting her and the other residents.

What a lovely place. [name removed] was incredibly helpful, kind and caring. Highly recommend them for Asstd Living for your loved one!!

Moved Mom in Two days ago! These people are so caring and empathetic to there residents and there families! I see great things for my mom here! People who care and listen not to mention how beautiful and clean! Highly Recommend!

I would look at other places first. They have terrible turnover, and terrible communication, from the office staff up. They're just so unorganized. I'm not as happy with them as I thought I would be. The care coordinator left, the executive director left, the sales person left, the activities director left. Everybody is new. And getting used to new people is hard for older people. I feel like the turnover tells me a lot about the company too. The food is terrible. The dining room is cold, and there's no music. It feels barren and depressing. Activities have suffered since Covid. The new activities director only does bingo.

Make sure it is the correct place for your loved one. They will tell you anything to get your money to get you in the door. My loved one ended up with some additional health issues and they used a 1918 form to see if my loved one was a fit for the community. They knew that my loved one was a fall risk and still admitted my loved one. The community has a fall policy of three falls and they are out, supposedly. The community dodged the question when I asked them about their fall policy. Due to these additional health concerns we had to bring in hospice. All communication with Grand Villa was cut off when hospice was brought in. I feel the community lied about the form and being qualified to take care of my loved one. The communication with the staff was not good, they wouldn't answer me about my questions or concerns. My loved one was not supported by the community with using the phone. I had to make several calls before the staff would answer my questions. The community had a list that my loved one needed during their stay that we did not give until the day of intake.

Grand Villa is a very attractive community and in a fantastic location. It is always bright and cheerful. The food is excellent, and we would recommend this community as long as it is only for assisted living.

We chose Grand Villa of Boynton Beach because of the price and location. The room sizes here are ample. The food here was institutional. I think others should know that I do not think the residents are given enough fluids, the fluids they are given were high sugar such as apple and cranberry juice which creates yeast. She needed to be changed more often because this lead to yeast infections. Other than that, I really liked the socialization and the activities they provided. I think they were a little short staffed in the evenings. I would suggest that a family supplement fluids, something with electrolytes and they can have that on staff to provide to your loved one.

I would look at other places. One of the problems is that they have respite and my mom took and went there instead of looking at other places, she might have liked it much better. The clout that was built, was that it was right down the street. One example is that my mom was having problems with diarrhea and that they can only give medicine by the doctor's. I had to deliver the the medicine, and the nurse was playing a game and told my mom that she would be down in a little bit to open the bottle of medicine.

The community is usually very clean. The staff is usually friendly and the care is very good as well. They deal with my father-in-law very well and handle some of his behaviors very professionally. They do offer activities for the residents to participate in, although my father-in-law doesn't often participate. We do think Grand Villa is expensive.

When I put my mother here, they told me everything would be taken care of. Shortly thereafter, my mother fell in their care and they told me I would need to hire my own full time nurse to accompany her. She also had some personal belongings go missing. My mother did not like it here. It was a pretty clean community. The staff was ok, it depends on who you were talking to, some of the staff were good and some were not so good. I felt that some weren't doing their job in the way they should have been doing it, which I think you will find anywhere. It was a conveniently located and very clean. Some of the staff did try really hard.

From the moment I started speaking with the directors of Grand Villa Boynton Beach it was apparent that this facility was going to be different. The overwhelming show of support, attentiveness of each of the directors, nurses, and staff have been fantastic. I had questions and they had easy to understand answers and invaluable suggestions. I feel secure in knowing my loved one is safe in great hands and that I will be contacted and included in the daily care and progress of all issued. I highly recommend Grand Villa Boynton Beach and look forward to a long relationship with them.

I liked grand villa. The memory center is on the first floor and it’s very nice. Very updated and modern. The semi private rooms had a half wall between the beds. The rooms were very nice and s good size. It has a pool that can be used We spoke to the activity director and she was very nice and informative. The memory center has 20 people and intimate which I liked. The memory center is a locked unit which is also good.

Very comforting knowing that my Dad is receiving the quality care that he needs.

I liked this place better then [removed], but am uncertain yet if this situation will work for my Dad. I need to see other places before I make any type of decision.

I would not recommend anyone have a loved one here that needs any kind of healthcare. I suppose if a place for a room and meals is what you seek GVBB is ok. I had a brother there that needed health care and after we had paid and moved in they then told me if it is not with in 7 miles we won't help out . They could not would not help find health care for his condition. A number of times they said they would find him the proper heath care and the never did I really don't think they even tried . The director ( wonder if the same one is still there ) was uncooperative and at times down right nasty. The good that came of it after much time and money wasted I moved him to a different facility , with in the same area the found the care he need right away and he is doing much better . it just took a little effort and caring which Grand Villa was not about to provided

Very nice all around. High on our list!