The Meadows

Reviews

My father has been in 3 hospital and 3 nursing homes in 3 months and this one twice and I just love it here.. If you have a problem the staff all works hard to help solve your issues and its really a wonderful place. They take time to help you with any problems and try to listen to your request. Being moved so much we had to tell each staff member his likes and dislikes and the staff work well with you. It is always clean, the food is great and so far every thing is going great... Wonderful place for a love one to be.....

My father was on the "b" wing for memory care. We were not able to receive an official tour on the weekend but friendly staff showed us around. We were able to move my father in from a hospital while I took care of paperwork. We were all taken care of professionally. Staff was awesome and if they could not help, would find someone who could. Everything was clean and no urine smells were noted. My father needed hospice and both staff worked together so that we were all one team. Nurse Debbie and hospice nurse Charlie worked so well with each other. Because of their comfortable relationship, it is noticed by the family which reduces their anxiety level knowing their was professional respect that was apparent. On the day my father's breathing was changing signaling upcoming death, nurse Debbie alerted dietary which brought us a cart of fruits, breads, and drinks for the family in the room. His passing was peaceful surrounded by his immediate family and very good for all of us to be present to let our Dad know we were all with him and ok to go onto heaven. Alive Hospice also brought a social worker to help with FMLA and a chaplain. Both offered their services for months after the realization of our loss has set in to impact our daily lives. Can not say enough good about them and nothing negative except lack of admin staff on weekend. My father was not able to participate in activities so not much feedback on that except their seemed to be several ongoing frequently. He was just bedridden when admitted.

The memory care is a 3. The cleanliness here isn't as good as long term care, but maybe it's my moms roommate. It's not that they don't bathe them regularly because they do and they clean the carpets all the time, I know it's clean, but I think it's her roommate so that's not their fault. The majority of them are awesome. There's some that I have issues with but that could just be a personality conflict, they could be great with my mom; however, a month or so ago I did get a call from one of the administrators saying there was an incident with a tech regarding verbal abuse but they didn't know if it was directed at my mother or directed at a tech that was in there with her. It was turned in and they addressed it, they made me aware of it and they're handling it. I realize Lakeshore as a whole cannot control everybody's mouth, so I think that they're handling it the best way they know how. They probably would address every situation the same even if I wasn't there all the time and they're very prompt in either having an answer, or getting abck to me with one. Now the techs sometimes, and I think this is just the caliber of people, but they will just tell you anything just to give you an answer. Their memory care is just a single hallway into an activity room, but in the evenings after dinner, it's just closed off so the residents hang out in the hallway and I have found her at the end of the hallway crying with the med techs just sitting at the desk. I talked to the nurse about it and she said she would talk to them because it was unacceptable behavior. I don't know if they have enough staff, in my opinion, in the evenings, the techs are doing what they need to be doing, they're getting people changed and in bed so there's not really an excess people to interact with the residents and some of them don't need interaction. I know that I'm probably way too sensitive and because this is all so new, she was fine in June and then she had the strokes and it all went to hell in a handbasket.

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