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The Inn on Villa Lane

3255 Villa Ln, Napa, CA 94558
9.7
Review Score
31 reviews

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2 Floor plans
2 Floor plans available
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KMB - Family/friend
5.0
Kind and Caring Staff

My family and loved one had a great experience with The Inn on Villa Lane. The staff were kind, caring, and helpful. Everyone is friendly. Our experience with the community was during COVID, and staffing is still very tight. Overall, we would recommend the community to review to see if it would be a good fit for your loved one.... Read more

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About the facility The Inn on Villa Lane

Cozy Comforts and Resort Luxuries

You should never have to choose between the comforts of home and quality care when you can have both here at our assisted living and memory care community.

Located in some of the beautiful and renowned scenery in the country, you can feel right at home among cozy common areas and spacious accommodations. Because we are right in the middle of wine country, you have access to some of the best local shops, restaurants and entertainment in all of California.

In addition to the breathtaking scenery and comfortable interiors, you have perhaps one of the most fun-filled community events calendars in the state. No matter what your interests are, you can always find something fun to do. Many of our assisted living residents spend their time in fitness classes and morning devotionals and participate in everything from art and bingo to movie nights and happy hours.

If you have a loved one joining us in memory care, we can assure you they will experience the same wonderful quality of life as everyone else. Through our signature Honoring Choice program, memory care seniors participate in activities like morning mental workouts, sensory therapy...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Inn on Villa Lane is a community within Chancellor Health Care LLC properties. See all Chancellor Health Care LLC communities.

Pricing for The Inn on Villa Lane

Total monthly costs depend on room type, select services, and the level of care needed.

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Compare

The Inn on Villa Lane3255 Villa Ln, Napa, CA 94558
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9.7
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9.9
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
  • Room Discount

    Lowers your rent by a dollar amount or percentage.

Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care

Amenities at The Inn on Villa Lane

Health Care Services

Memory Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Kosher
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Computer or Media Center

Recreational areas

Arts and Crafts Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English
Filipino
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Catholic Services
Art Classes

Reviews
for The Inn on Villa Lane

Write a Review
9.7
Review Score
31 reviews

Review Score

31 reviews
9.7

Out of 10


5 star

65%

4 star

13%

3 star

17%

2 star

4%

1 star

4%

A Place for Mom has scored The Inn on Villa Lane with 9.7 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, The Inn on Villa Lane has 31 reviews with an average "overall experience" of 4.2 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.3

Meals & Dining

4.6

Care Services

4.2

Activities

4.4

Staff

4.7

Value for Cost

4.1

Overall Experience
20
4
5
1
1
Date Submitted
0
3
14
Reviewer
1
23
4
0
Care Received
17
14
1-20 of 31 reviews
Sort by

5.0
KMB - Family/Friend
Assisted Living
June 1, 2023
Verified Review
Kind and Caring Staff

My family and loved one had a great experience with The Inn on Villa Lane. The staff were kind, caring, and helpful. Everyone is friendly. Our experience with the community was during COVID, and staffing is still very tight. Overall, we would recommend the community to review to see if it would be a good fit for your loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
April 21, 2023
New ownership has made the Inn on Villa Lane WONDERFUL

A parent lives here and since Chancellor Health Care bought this community in 2022, the care, facilities and service have gone from not great to EXTRAORDINARY. So much has changed. The staff seems happier, the food is great now (and we go regularly to have a meal with our parent), the care is more professional and the facilities and grounds are SO much better maintained. Chancellor also has more activities and entertainment. Kudos to the new ownership and our sincere thanks always to this great team.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Karen O - Family/Friend
Assisted Living
April 17, 2023
Verified Review
Review for The Inn on Villa Lane

Great organization, very helpful and met all the things on my list for my Dad.The Inn is taking good care of my dad. I would recommend to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
January 18, 2023
Verified Review
Our experience with Inn on Villa Lane

The residents make the whole facility - they make new comers feel very welcome. The staff was very attentive to residents needs and knew all of them by name. I do think they could have a little more variety on the food menu and staff could be more encouraging to the residents to participate in activities. I would for sure recommend The Inn on Villa Lane to others.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
December 15, 2022
Love the New Management

So grateful for the new management. They have ben quick to resolve any issues. My dad loves the food.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Assisted Living
December 15, 2022
Great Place!

This is a great place. Very devoted and friendly staff. Lots of activities and there's a fun atmosphere. Everyone gets along-staff and residents alike! The food is excellent.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
John B
Assisted Living
December 15, 2022
Warm and Welcoming Facility

Facility was warm and welcoming from the gal at the front desk to the executive director to [name removed] the Sales person. I met staff along my tour and they looked happy and welcoming. Facility was clean.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 15, 2022
My Mom Loves It Here

My mom has lived here [date removed] and really enjoys it. The staff is so nice and there are lots of activities. On Halloween they had trick or treaters visit and it was a joyful experience for all.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 15, 2022

Wonderful, caring staff. They always help. Warm, caring Executive Director. She solves any problem that needs addressing.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 15, 2022
The Most Affordable in Town

I was so impressed with how clean and nice the apartments are. The staff is always so helpful. And very reasonable priced.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
December 14, 2022
Toured Memory Care Unit

The staff are very friendly. It's a flexible facility and is very nice. I love the staff interacting with the residents. Good amount of activities, and oustanding menu.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
December 14, 2022
great place for mom

my mom lives at The Inn and has been there for 1 1/2 years. In all the staff there is great and so attentive to my moms needs. She stays busy with the activities, entertainment and love's the food. The administration staff is always warm and welcoming just as the caregivers are. I would recommend the Inn to anyone needing to place a loved one

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
Anonymous - Family/Friend
Assisted Living
September 15, 2022
Verified Review
Not satisfied

The facility was ok, but overall we were not satisfied with it.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

2


5.0
anonymous - Family/Friend
Memory Care
August 17, 2022
Verified Review
a great place for your loved one

Th Inn on Villa Lane is always a very clean community and the staff members are just great they are so friendly. I have personally been able to experience their meals, I was able to have lunch two days in a row and it was like eating at a 5 star restaurant. Our friend who is at the community also thinks the food is great. They certainly have good activities throughout the day, there are different board games, they bring in live entertainment and even bring in the comfort dogs. Compared to other communities we had checked out they are very competitive with their pricing.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Julie M - Family/Friend
Assisted Living
September 3, 2021
Verified Review
Brookdale is a great place for your family to thrive

Our family has had a great experience so far, the staff members and the care services are excellent. Our loved one is very happy there, she is meeting all new friends and really enjoying the activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5


4.0
Jackie - Family/Friend
Assisted Living
August 30, 2021
Verified Review
Peace of Mind

I would recommend the community to others for their loved ones. I can tell they truly try with their residents. There are outings, karaoke, art classes, live entertainment, and more for the residents to choose from.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

5


0.5
J.K. - Family/Friend
Assisted Living
April 15, 2021
Verified Review
I would never recommend anyone putting their family member in that environment

It was an awful experience, they are in the business to extract money from family members who have loved ones there and that is their number one priority. There is zero transparency on the billing side, they refuse to itemize things and there are no discussions on what the increases are. No helpful in anyway, and they also had a huge outbreak of covid.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

3

Staff

3

Value for Cost

0.5


3.5
KW - Family/Friend
Assisted Living
March 31, 2021
Verified Review
Brookdale needs better management

The basic issue is a financial issue. We moved in under the guise of a certain price. Within 5-6 months, they've increased the rent by close to $3000 a month over what they originally said the cost would be. That's an extraordinary increase. And the services have not been up to par with what they advertised or promoted. They provide a call button to each of the residents to press as needed. My loved one has to pay an extra fee for service because she requires extra assistance. But there's no priority for her because she pays more for more service. Those who need less assistance have the same priority for their calls to be answered. And there's only one nurse on each floor to answer those calls. With the pandemic, they were extremely understaffed and hired no extra help. This organization was struggling and had some people quit. They needed to be more proactive to make the organization function at a better level. I think it's a nice facility physically, and the people are nice. Generally I think the people try to do the best they can. It's just that their system is not very good, and their staffing is not very good. They're charging this money for service that they're not really providing. They've made some extraordinary blunders, one regarding medication management. That's been a catastrophe. But I think it's mainly because they're not hiring people, or not paying them enough. So all this money is going somewhere else, I don't know. If you're young enough, in good enough health, without many physical ailments, this would probably be an okay place. But if you need any level of assistance, you may have a problem.

Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4.5

Care Services

2.5

Activities

4.5

Staff

4

Value for Cost

2.5


5.0
anonymous - Family/Friend
Memory Care
May 26, 2020
Verified Review
Brookdale Napa

Brookdale Napa are responsive and have met all our needs. Some of the staff are very friendly, depending on the person you are dealing with. The care being provided is good, they are meeting our needs. Prior to the Covid-19 pandemic, there was a pretty full list of activities available for residents if they wanted to get involved.

Cleanliness

5

Friendliness

4

Care Services

5

Activities

5

Value for Cost

5


1.5
Other - Family/Friend
Memory Care
June 11, 2019
BEWARE bad worker

This place is awful my love one move in and everything is a hot mess the worker are rude and lazy the FOOD is bad and the price is crazy to be paying at this place when the food is no 5 star the other residents look asleep and bored it the same thing going over and over again....BEWARE the sales lady is a fraud she sold us a lie my mom will be moving out this awful place this month... Worker walk pass u and half smile dont say anything...

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


Viewing 1-20 out of 31 reviews

Neighborhood around The Inn on Villa Lane

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Frequently Asked Questions about The Inn on Villa Lane

The Inn on Villa Lane offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored The Inn on Villa Lane 9.7 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (707) 252-3333 to reach a resident at The Inn on Villa Lane.

To reach a resident at The Inn on Villa Lane call: (707) 252-3333



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.