2465 Redwood Rd, Napa, CA 94558
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A Place For Mom
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Review originally written on A Place For Mom
The staff that directly cares for my dad at this facility receive 5 stars because they are very caring and respectful of the residents and their families. Management have proved to be dishonest. Exercise/music in the morning is the highlight of my dad’s day here as well as the volunteers that come to sing and play the guitar periodically! The facility itself is in need of maintenance and overall facelift. More staff is needed to monitor patients. More often than not guest must call phone number of facility to gain entrance or exit facility, the button does not seem to work. Central heat system blows cold air through bedroom vents (63 degrees over vent). Space heaters are used in residents rooms and activity area. Receptacles don’t hold heavy plugs and need to be replaced. Doors to patio are sprung too tight and propped open with rocks when the weather is warm. Emergency call buttons in rooms don’t work. Electronic bed remote sits on headboard but doesn’t work. This is supposed to be a memory care facility and a staff member let my dad have scissors They need a nutritionist. Roof leaks on left side of lobby near hallway door.
For a local A Place for Mom Advisor(877) 345-1716
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.