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The Inn at the Pines

18144 Claridon Troy Road, Hiram, OH 44234

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street view of The Inn at the Pines
Anonymous - Loved one of resident/client
5.0
My Review of The Inn at the Pines

Takes very good care of my grandma!! Her needs are met. Staff very friendly and always helpful. Very clean and colorful. Maintenance staff is great! Always helpful.... Read more

Read all reviews

About the community The Inn at the Pines

The Inn at the Pines in Hiram, Ohio is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

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Reviews for The Inn at the Pines

4.3

(6 reviews)

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Cleanliness

4.0

Care services

4.0

Staff

3.0

Meals & dining

3.0

Activities

4.0

Value for cost

4.0

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1-6 of 6 reviews
5.0
November 1, 2021
Anonymous - Loved one of resident/client
My Review of The Inn at the Pines

Takes very good care of my grandma!! Her needs are met. Staff very friendly and always helpful. Very clean and colorful. Maintenance staff is great! Always helpful.

Reviewed on A Place For Mom

5.0
October 6, 2021
anonymous - Toured community
Tour of The Inn at the Pines

We had a great tour with Inn at the Pines and the staff were pleasant to work with. It was comparable to other facilities we looked into, but the location was too far for us.

Reviewed on A Place For Mom

1.0
June 16, 2021
nancy j - Loved one of resident/client
Discouraging

So many things are not right here. Very misinformed about the actual daily care of our loved one. Please beware you will be told everything you want to hear and even more but this is not the way it really turns out to be. Visit as often as you possibly can and you will see. Visit on the weekends especially. They are ALWAYS short staffed here. Your loved one will not be taken care of well. Showers not given on scheduled days. We won't get to it for a couple of days is what we have been told. The food quality is awful and not healthy at all. This is certainly not how they advertise it. Daily housekeeping they say is included which never happens, they don't even staff housekeepers daily. The activities are basically none . Residents sit and stare or watch tv. Ive seen residents crying on the floor and caregivers acting as if they don't see. Management is terrible. Their is no director. Do your research and don't believe what the community liaison tells you, see for yourself.

Reviewed on SeniorAdvisor.com

5.0
December 31, 2020
Deborah K - Resident/client
Inn at the Pines resident review

I think it's a good place to be and I didn't want to be here initially at the beginning, but I changed my mind really quick

Reviewed on SeniorAdvisor.com

5.0
July 21, 2016
J. Kerr - Loved one of resident/client
Warm and homelike

We were very pleased with Brooks House. It has a very warm homelike setting, not an institution feel. It is out in the country so has lovely views from large windows. Hardwoods not tile in the spacious rooms. The kitchen is right next to the dining room when the residents can smell the delicious meals being prepared. A very secure home with keypads. Helpful, kind, and well trained staff are available to meet needs of residents and also answer family questions. Super helpful moving in and assisted in providing a bed and chair at no extra cost. A very loving place.

Response from The Inn at the Pines

December 7, 2020

Thank you for your review of formerly known as Brooks House now Inn at the Pines. The Ohio Department of Aging 2018 Resident Satisfaction Survey ranked Inn at the Pines #1 in Geauga County!"

Reviewed on A Place For Mom

5.0
February 9, 2015
anonymous - Toured community

Sounds wonderful but pricy for 2. Sounds perfect for 1.

Response from The Inn at the Pines

December 7, 2020

Thank you for your review. Inn at the Pines has always tried to work to keep pricing affordable for seniors. Please contact directly to discuss current pricing options. [removed], ask for Greg.

Reviewed on SeniorAdvisor.com
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The Inn at the Pines has received an average review rating of 4.3 based on 6 reviews. See all reviews.


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.