Maplewood at Chardon

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

Our parents love the meals and dining service as well as the bingo. The staff is very friendly and its a very warm, friendly, inviting and nice atmosphere.

Very nice facility. Well laid out. Lots of onsite amenities. More aggressive in making sure socialization occurs. Well organized. Units are much larger and more pleasant and easier to personalize, more like an apartment vs. a bedroom. Nice skylights and frontage to rooms to make it appear more home-like vs. clinical.

Our family was able to do an in person tour and the experience was excellent. Our loved one really loved the facility and really wanted to move there, however it was just to expensive for our family.

Our experience has been fantastic, they have truly been amazing. We have nothing but the best to say about them, they contact us anytime with any concerns. Being in a health care provided and working in long term care facilities. They treat their residents with respect and talk eye to eye to them. They are good with proactively taking her to the doctor and not waiting for accidents to happen. The director all the way to the maintenance team are all pitching in helping each other, they all work as a team. We are so impressed with how well the treat each other. They were taking precautions immediately back in March and did not get their first positive covid test until November, which was brought in from someone on the outside. I would recommend this place to anyone, this really is the best place possible.

I have been familiar with this building since it was built. Maplewood of Chardon has a great home like atmosphere feel to it. Some of the original staff are still on board. I knew this was the place I wanted my mom to be. May 2019 I moved my 90 year old mom from Florida to Maplewood of Chardon. [name removed] was very helpful working with the facility in Florida to make this move successful. The option was to take the first room available between Currents & Tides Memory Care. At the time I would have thought that Currents would be the appropriate placement for mom, but Tides was the first room available so we took it. When mom came in she needed 2 person assist for transferring and short distance ambulation, using a wheel chair the rest of the time. Mom needed much assistance with meal time, needing spoon fed and cuing during meals. The staff was and continues to be very welcoming as well as truly caring and loving. They continue to always be helpful with a smile on their face. Staff is very knowledgeable in elder and dementia care. As soon as mom moved in we started her on Physical Therapy to get her strength back in hopes of also getting some ambulation back. Between the Physical Therapy and all the activities she was involved in, along with the caring competent staff at Maplewood it wasn't long before mom rallied. She is currently ambulating all over Tides with her walker, participating and very engaged in all the activities. She is also feeding herself fine. Luckily Tides was the first room available for her at the time as she has just blossomed on that unit. It is comforting to know she is in good hands, so I can sleep at night. Even through these Covid times I am confident that she is safe and happy with the dedicated staff watching over her. I would highly recommend Maplewood in Chardon for your loved on and also a great place for employment.

Beautiful community inside and out, the care is excellent and the staff are really nice.

I have been a nurse for the last 30 years and the last eight as a nurse for Maplewood of Chardon. While there I have witnessed a level of care, compassion, and respect for residents, that I had not seen at any other of my places of employment. In April of 2019 my mother who was 88 years old fell at home and spent several days in the hospital followed by a stay in a rehab unit. When mom told us that it was time to consider Assisted Living. We considered several other facilities closer to home but, none that compared to Maplewood at Chardon. In May of 2019 she moved in to Maplewood at Chardon and could not be happier. My wife and I can both attest to a vast improvement in her overall health because of the social life, exercise, entertainment, and friendships she has made at Maplewood.

Our 94-year old mother and father experienced a life-changing medical situation that necessitated moving them (reluctantly) from a large colonial home in the suburbs to an assisted living facility. Maplewood's front porch apartment-style layout has a cozy, neighborhood feel that made them feel less "confined" and made the transition easier. Every one of the staff, including the very hands-on director, is warm, caring, compassionate, and knowledgeable in working with the elder population. They are very good at what they do! It is very clean and bright; the food is top-notch and the dining room "elegant casual". In recent months they have been very creative in offering the quarantined residents different activities. Our father is there on his own now after our mother's passing; they have gone above and beyond to keep him and the other residents engaged. Maplewood's communication with us is terrific. After touring several facilities, Maplewood was the best value and our parents' care there exceeded our expectations. It is such a comfort to know he is in good hands and we need not be concerned.

I have had the pleasure of knowing the Chardon Building for many years even years before Maplewood took over the building. The Building has always been one that impresses when you can see and tour the building. I must say of all these years of experience with the building and all of the previous ownership groups what Maplewood has been able to accomplish in the building is truly impressive. The sense of community and care and programming is truly unique. This building is one I recommend the most to those who ask my opinion out in the community. It is truly a must see when you are thinking about helping a loved one find somewhere that will fit their needs and they will be able to be happy.

My mother-in-law lives happily and safely at Maplewood at Chardon. My husband couldn’t be more pleased with the atmosphere, staff and attention to every detail manifested there. The beautiful building is only enhanced by the amazing staff. My mother-in-law’s apartment is homey and easy to navigate. Her windows overlook a green space that she never tires of gazing at. The dining facilities are exceptional. Throughout this horrendous time of Covid, the administration and staff deserve tremendous appreciation. We are so grateful for all that they are doing to keep everyone safe. My mother-in-law is genuinely happy at Maplewood, her home. People have many choices for assisted living. And she looked at a number of them before deciding on Maplewood. What a terrific choice it has been for her and for our family.