Glad for the facelift, but...
anonymous - Loved one of resident/client
I love all the renovations that are being done at the Homestead, the refreshing was needed and I hope it continues! I love the people who work there and the atmosphere of hominess you see in the furnishings.
However, my family member has been there for a number of years and I feel the quality of the food and the number of activities have declined. And continue to be curtailed all the time. With the prices, these people pay to live here, it shouldn't be a budget problem They used to have fun things in the evenings and now the alternative is to go to your room or just watch a movie. That feeling of comradery experienced before seems to be waning. Now many of these special events such as the winter ball or the wonderful buffets are gone
Although, it is an independent living facility, extra care is provided for those who are declining either mentally or physically on an a la carte basis with a partnership between The Homestead and the Home care entity located within the premises. This extra care is priceless.
Not as Nice as It Was....
anonymous - Loved one of resident/client
I have had four family members at Hickory View for many years since 2001 -- it is now early April 2016. The new manager (since late 2015) has made many changes that are not for the better: adding garages for the cottages, at the expense of parking for visitors is clearly not an improvement. There have been several construction and reconfiguration projects inside that took months (many months!) to finish -- and some are still not yet complete. These unfinished projects are a hazard to residents and unsightly to everyone. Recently, we were informed that staffers are no longer available to move residents' furniture (a regular bed to the closet to make way for a hospice bed). Our family member was also told that she may not take a banana from the breakfast area to eat in her room -- that the banana must be eaten in the dining room. Really? A banana must cost all of $.14. The shuttle bus availability is much curtailed, and outings are less frequent. I understand that this is a for-profit business, but I am sure that just the mismanagement of recent construction projects have cost much more than the shuttle service, staff helpers, and a whole crate of bananas. I know that many of the staff -- some of whom have been there many years longer than the new manager -- are embarrassed and disenfranchised as well. While the facility is nice, at this time, I cannot recommend Hickory View because of the decreasing level of services provided, lack of parking, poor morale, low visibility of the site manager (I have not yet even seen her), and silly 'rules' in the dining room.
Response from The Homestead at Hickory View Retirement CommunityApril 18, 2016
The construction and current renovations are to enhance the community, we apologize for any inconvenience this may be causing. The Homestead at Hickory View also offers At Your Service Dining where residents can eat anytime and as often as they would like. We do offer transportation for all of our residents at no cost.
Homestead was exactly what we were looking for.
Earl and Carol Sandroff - Loved one of resident/client
In shopping for a comfortable and safe atmosphere for our parents, Homestead At Hickory View, Washington, MO fit ALL of our needs. Barb [removed] helped us through the whole process and was always available to answer any questions that we had. The atmosphere is delightful yet quiet, the food is good and nutritious. there are extra services such as medication dispensing, helping with showers, anything that may help your loved, ones plus give the family peace of mind. Mother and Dad are enjoying their new residence and we hope they will be here for many years. And....we enjoy visiting them here.
Vinita Strubberg - Industry reviewer
The homestead at hickoryview is a warm and welcoming environment where the residents are well cared for. All of the residents at the homestead are given daily opportunities to engage in enjoyable activities to help them build upon the friendships they have made there. The staff at the homstead make the residents happiness and comfort their number one priority in all the things they do for them everyday. The food is well prepared and served by the best! So if you are looking for somewhere for you loved one to be able to start that next chapter in their life look no further than The homestead at hickoryview and have confidence in knowing that they will be cared for as if you were caring for them yourself. Homestead is the place to be!
Krista Sieve, RN, BSN, CFCN
I have been in hundreds of retirement facilities as a paramedic and later an an RN and can say that most (by far) depress the Hell out of me. However, I first began spending time (a few times a yr) at Homestead as an instructor (Health Occ) in 2011, and today I spent many hours there as a vendor for their yearly health fair.
I was really impressed as I witnessed the loving relationships between the staff and residents, as well as between the residents. I'm not painting a picture of a gaggle of giddy - cuddling people but one of really knowing each other and knowing who wants the energetic-affectionate interactions and also respecting the space others desire/require.
It's a CLEAN, peaceful and pleasant environment that provides as much social interaction as one chooses to enjoy.
Caring, friendly, family-like atmosphere....
Janet J - Toured community
I took a tour of Homestead while looking for a place for my mother that is closer to where I live. She is currently in a retirement community on the east coast. There are a lot of positives about Homestead including the friendliness of the staff, the intimate size and family-like feel to the place, and the available activities. Since I only have one other place to compare it to at this point, my only real concern is that it seems a bit pricey. For an equivalent, if not a bit cheaper price, my mother's current unit is significantly larger and has more of an apartment feel to it with separate rooms. Upon reflection, I also decided that the 3-meal-a-day setup at Homestead may not be the best fit for her. She currently can choose from 1, 2 or 3 meals a day and when she goes out to eat or eats in her apartment, the meals she misses carry over to the next month. I feel that she would be "wasting" a lot of her meals under the 3-meal-a-day plan. Back to the positives, it appears that Homestead is a very caring place and that they work very hard to provide the assistance needed for seniors to live comfortably in their own places.
memom - Loved one of resident/client
This was our first experience with independent senior living. Its a little pricey. Food was fair to good. Staff was always caring and helpful. Sandy always made activities fun.
They really care
Really caring people who go the extra mile.
Not as good as it used to be.
Local Daughter - Loved one of resident/client
Several of my relatives and friends have chosen to make The Homestead at Hickory View their home over the past 13 years. While still the "premier" senior living facility in Washington, the facility is starting show its age. Some of the staff are absolutely wonderful and embrace the residents as family members (Barb, Sandy, Debbie). Others seem to have some difficulty with the relationship between staff and resident. You can expect that your rent will increase by 3-4% every year. but services will not remain at the level you experienced at move-in, and will likely decline. Meals are not as good as they once were although they probably meet basic nutritional guidelines. Maintenance and housekeeping assistance was once standard and provided enthusiastically. Now it seems a monetary charge is contemplated for every request for assistance by a resident. It is a shame. This really is HOME to the residents. Unfortunately for some of the staff it's just a job and they don't want to do any more than the bare minimum.
Barb Hellman and the crew at Homestead help the residents remain involved in the community activities by promoting and planning the annual community Trail Ride, which includes lunch and bingo. Fun for all.
Steve W. - Loved one of resident/client
My Grandmother stayed here for several years. She is a very picky person and will let you know how she feels.
She absolutely loved the place. The staff is friendly and the facility is very clean.
They also have great activities.
You will feel right at home!
Carolyn Parmer - Industry reviewer
My source of news and information is Barb Hellman...who has her finger on the pulse of everything going on for seniors in Washington. Her energy and enthusiasm carries into the Homestead community, where tours and activities are informative and tailored to each visitor. She is always accommodating and delivers a high level of service....in the Homestead way!
Jennifer Hayth - Toured community
While I have toured many retirement communities, Homestead at Hickory View stands out as an exceptional facility. The establishment is furnished beautifully, providing a warm and welcoming setting. I found the staff to be friendly and helpful, with the director, Barbara Hellman going above and beyond with assistance. I encourage everyone to consider this as your retirement community of choice.
Wonderful, friendly, warm!
Beth S. - Industry reviewer
Barb took us on a tour of the Homestead and it is in a beautiful and relaxing setting. Everyone we spoke to from the residents to the staff were all so friendly and welcoming. There is such a feeling of warmth and "family" that is exemplified throughout the entire community. It is a very well maintained facility and I would have no hesitation having a loved one call The Homestead home.
Very nice place and lots of activitie...
Anonymous - Toured community
Very nice place and lots of activities always going on.
Mom was reluctant Colorado Bob
Mom at 95 lived at home alone. She started experiencing multiple falls. I knew her mind was still very alert and she was not ready for a "HOME." The rest of the family was feeling that she could not stay home alone. I came in committed to helping Mom do what she wanted to do. I thought that would mean bringing supports into her home. We explored several alternatives in the area and I could tell Mom was getting depressed with the prospect of being moved into a place for "Old People" - she doesn't see herself in that category. Then by chance we visited "The Homestead". When we drove up Mom said, "we don't need to go in there, that's too fancy and I could never afford it." We went in, she was impressed, she discovered that the cost was no more than the other places we had visited and the energy and ambiance was attractive. She's doing well at The Homestead.
A Great Place for our Parents
Matt Weick - Loved one of resident/client
Recently, I moved my Mom into The Homestead. Although everything always looks great on the tour, you can't really be certain until you've actually experienced a place like this. Gladly, The Homestead is EVERYTHING they say it is and a WHOLE LOT MORE! The entire staff is friendly and helpful and always willing to go the extra mile to make sure my Mom is happy, safe and comfortable. This was the best move I could have possibly made for my Mom. In fact, it was so good that my wife's parents recently moved in and absolutely love it. Guess where my wife and I will be when the time comes!?!
EVERYTHING we could ask for...
Marcia B - Loved one of resident/client
Two years ago, it was no longer possible for Mom to live along in her home...we began the search for a facility near my home. In my career as a music therapist, I worked in a hospital geriatric psych unit, special education in the public school system, and several geriatric care facilities. I knew what I was looking for in a place for Mom and The Homestead has met or exceeded ALL of my expectations.
The facility is clean...EVERY time I visit. The staff is friendly, caring, and knowledgeable about the needs of the geriatric resident. The dining staff is courteous and prompt. The menu selection is nutritious, flavorful, and varied to please all residents. Mom has her own apartment with her own furniture and even got to bring Miss Kitty along to the Homestead...something I did NOT find to be an option at the other facilities we visited.
Although The Homestead is described as an "independent living" facility, additional nursing service is available and can be purchased as needed...from medication reminders to 24-hour care. The nursing staff is well-trained and provides top notch care for Mom.
Thanks to God, The Homestead, and Mom & Dad's careful financial planning...she'll be able to spend the rest of her life in a safe and comfortable "home".