The Gardens of Riverside

My loved one was previously a resident at The Gardens of Riverside and overall the experience at this facility was terrible. Some of the staff were nice and helpful. However, there were too many residents and not enough staff to monitor them. Most importantly, the residents are locked out of their rooms for the entire day. I would not recommend The Gardens of Riverside to others.

I would rate everything 5 stars! This place has been amazing! My dad is doing great there! What we really like about The Gardens is just how friendly the staff members are, how helpful they are, as well as knowledgeable. They genuinely care about my dad and his well-being. Based on our experience with The Gardens of Riverside we would absolutely recommend them to other families.

What we really like about The Gardens is one individual will be assigned to your loved one to care for them, but if your loved one ever needs help any staff members from the director to the maintenance team will assist. They are all so attentive and helpful. Even in the most difficult situations they seem to really be able to handle things in a very professional way. There is musical entertainment there and church services and we would recommend this community to other families.

I was pleased with this community. This community just did not have the services that my loved one needed at the time to get the best care. Great tour.

[names removed] were friendly and helpful. We have chosen The Gardens for our family member.

They have taken such great care of our loved one, and taught us many different ways to handle our loved ones health. The personale there could not be more nicer and they are genuine and follow through. We feel so safe in knowing that our loved one is at those beautiful gardens with the other residents and staff members. During covid their jobs have been made so difficult, but they have handle these conditions magnificently. It was a miracle to have found this place for our loved one. They really have done all they can to make these residents feel so loved.

We have been very happy with The Gardens of Riverside and we would highly recommend them.

It is the best facility in Riverside. We looked at so many places, and this was one of the first places we visited. We liked the cleanliness, the staff members, and this place is the closest the residents will get to individual apartment living.

The feel of the room was more like an apartment. Very cozy and feels like a little neighborhood. We loved the living accommodations. We did not like the common areas. There are only 2 indoor common areas. Found them to be dated and not very well kept. There were lots of cameras but didn't seem like there was a lot of staff that walk around to monitor and help residents. During the tour we were not asked questions about our loved ones likes or personality. Other places seem much more interested in individualized care and finding ways to help integrate him into the environment. This place wasn't bad but seemed great for Alzheimer's patients who are much more independent.

My father in law has been at the gardens for 2 months. He has been very well taken care of there. They have been working hard with us and his doctors to get him on a good regimen of medications due to behavioral issues. We appreciate their love and care for him!

Brookdale is a nice and friendly environment but needs updating so I gave the 4 star rating instead of 5. It may be a bit too spread out with too many rooms and hallways for my mom to navigate. On the other hand, for higher functioning residents that can be a plus. The staff seem caring, knowledgeable and invested in their residents well-being.

My mom lives at this community and the care has been excellent. The staff really take the time to make sure her needs are consistently met. 5 stars!!

Very nice staff, admin respectful/courteous. Community is very clean and well maintained.

Very nice staff, admin respectful/courteous. -[The] community is very clean and well maintained.

Meridian Gardens provides its residents with a service of community and freedom that I have not seen at other memory care communities. Whenever I visit, I see residents interacting with each other in the television room, doing crafts or puzzles in the dining room, relaxing in the central courtyard or just sitting in the chairs surrounding the courtyard. Meridian Gardens provides independence to their residents while keeping them safe.

My father has been at Meridian Gardens, Riverside since [Removed]. Since then, he was bullied by one resident resulting in a hand fracture. On [Removed], I did an unannounced visit to meet my father. I observed an [Removed] [woman] with a large bandage around her left index finger complaining about another resident (male) [Removed]. I saw the same resident walking out of the nursing station and he also has bandages on his hand. My concern is the level of monitoring that goes on at this facility among the staff. These incidents can be avoided with proper supervision and security. I hope this communication can [be] kept [confidentially]. I would hope that someone can spot check this facility from time-to-time.

This community is very special. The team here truly care about the residents and the programs are truly engaging.

My father-in-law had front lobe Dementia, which can be extra challenging at times. The Meridian Garden family took such great care of my father-in-law. They gave my husband and I the best gift possible... good memories. Good memories of my father-in-law smiling & enjoying time with his son, my husband. Priceless.

This facility is not only clean but it is very homely and very friendly as well.